Lexus of Cerritos

The customer service at this dealership is awesome and can't be beat! Sarah was very helpful and I appreciate her help - including the entire team at Lexus Cerritos who worked on my car. Thank you. can't be beat! Sarah was very helpful and I appreciate her help - including the entire team at Lexus Cerritos who worked on my car. Thank you. More

Lexus of Cerritos is the BEST because of there employee Dorothy Lunney. She always listens to what I have to say about my car and gets my car fixed fast. I recommend this dealer to my friend and family mem Dorothy Lunney. She always listens to what I have to say about my car and gets my car fixed fast. I recommend this dealer to my friend and family member. More

Jamie Lee is an amazing service consultant. First, very Jamie Lee is an amazing service consultant. First, very friendly, yet professional approach. Next, very quick and efficient Also, great with update Jamie Lee is an amazing service consultant. First, very friendly, yet professional approach. Next, very quick and efficient Also, great with updates and honest recommendations To conclude, terrific overall service, makes u feel "wanted" Thank you Jamie! More

Best customer service I've received in my car buying experience. John was very helpful, courteous and reliable. And was fast and efficient in processing the contract. Very highly recommend!!! experience. John was very helpful, courteous and reliable. And was fast and efficient in processing the contract. Very highly recommend!!! More

Wife had a 13 year old Lexus and wanted a new one and we thought we had to go through Costo for the lowest price but Desmond and company took care of that. We have dealt with this dealership in the past an thought we had to go through Costo for the lowest price but Desmond and company took care of that. We have dealt with this dealership in the past and service and treatment was exemplary as always. Desmond made my wife very happy with the sales deal, the sales process and the delivery process(all done by the book. And as all husbands know if the wife is happy then I am happy which I am. We were treated will by others as well. More

This is my first car purchase, and as a new buyer I had many questions and concerns. Patty was very helpful and patient with me. She answered all my questions and worked hard to fit my needs. With Patty's many questions and concerns. Patty was very helpful and patient with me. She answered all my questions and worked hard to fit my needs. With Patty's help, I am now an owner of a LEXUS RX350! More

After being die hard Toyota owners for over 15 years we bought our first Lexus yesterday. Our salesman Cleo was awesome. We met Cleo last week when we took our first test drive. He was very knowledgable ab bought our first Lexus yesterday. Our salesman Cleo was awesome. We met Cleo last week when we took our first test drive. He was very knowledgable about the Lexus product without any pressure to buy. He gave us his cellphone number and we were able to contact him several days later ( on his day off). Much of the dealing was handled over the phone. We drove past several other Lexus dealers to come to Cerritos and so far, we are very happy we did. More

This is the 2nd car I've purchased at Cerrito Lexus in less than 2 years. Both times I worked with Ali. He is a terrific salesperson with a great sense of humor and "can do" attitude. He was determined less than 2 years. Both times I worked with Ali. He is a terrific salesperson with a great sense of humor and "can do" attitude. He was determined to get me the car I wanted at the right price. Walid in Finance was also GREAT to work with!! I would recommend Lexus of Cerritos to everyone as a dealership that makes the deals happen with a smile! their service dept is also top-notch. More

I had taken my older Lexus to Lexus of Cerritos for servicing for the last 13 years, so I already had a high opinion of the dealership. I went in to buy the car through my Costco membership, and I thou servicing for the last 13 years, so I already had a high opinion of the dealership. I went in to buy the car through my Costco membership, and I thought that perhaps we would be dealt with civilly but without any attempt to make the experience an outstanding one. After all, there is a set price for Costco members and I'm assuming the profit margin on cars sold this was is lower than normal. However, Mr. Thompson proved me wrong the moment we met. He not only made the experience exceptional, he exceeded my highest expectations with his knowledge and charm. From the moment we walked through the sales door to the point where I picked up my new car, his professional bahavior coupled with his courtesy and caring made the experience a dream. He patiently answered questions, kept us informed as we waited for the delivery of our car and went out of his way to deliver the car in the evening hours. I can't say enough good things about working with Mr. Thompson! More

The service was excellent. Dorothy really assisted us in a respectable way and was very friendly. I would definitely come back to the dealership for any car needs whether its for sevice or to buy/trade an a a respectable way and was very friendly. I would definitely come back to the dealership for any car needs whether its for sevice or to buy/trade an automobile. I would tell my friends to visit this fine establishment. Dorothy made sure I was comfortable during the time I was there, from beginning to end. More