Lexus of Cerritos

this.... Brian Kim has been taking care of my car for this.... Brian Kim has been taking care of my car for over a year now and he has been great! I drive all the way from aliso viejo.  He is always pr this.... Brian Kim has been taking care of my car for over a year now and he has been great! I drive all the way from aliso viejo.  He is always professional and polite and makes sure to take care of my car as quickly as possible.  He also listens to any problems I have with my car and makes sure it's fixed. He makes it worth the 45 minute drive to come to Lexus of Cerritos More

I regularly return to Lexus of Cerritos for all routine service because I completely trust Brian Kim, the Service Advisor. In my experience over the past four years, Mr. Kim has always gone out of his way service because I completely trust Brian Kim, the Service Advisor. In my experience over the past four years, Mr. Kim has always gone out of his way to make certain I fully understand the vehicle and the particular service requirements. Because he is trustworthy and accommodating, I even choose to have my Lexus detailed twice a year at the dealership. More

Mr. Lee is the only service consultant I trust. He's always thorough, accomodating, polite, and professional. I guarantee his excellent service has my business going forward. Thank you Mr. Lee. always thorough, accomodating, polite, and professional. I guarantee his excellent service has my business going forward. Thank you Mr. Lee. More

I have purchased 2 cars from this dealership. I bought my second car from Lexus of Cerritos because of the excellent service I have received from my Servcie Advisor Dorothy Lunney over the many years I have second car from Lexus of Cerritos because of the excellent service I have received from my Servcie Advisor Dorothy Lunney over the many years I have dealt with her. She is very pleasant all of the time and she treats me with respect on every visit. She makes sure that my car is taken car in a timely manner. My visits all always a pleasure even though I have to wait I can always go to the mall. I have even noticed that she basically treats all of her customers the same. It is great to have her a my Service Advisor it makes the whole service experience a pleasure. She does excellent customer service. More

The employee that worked with us was very wonderful. Not only was she extremely accommodating, but she was also very friendly. She took care of everything that we needed and gave us excellent service. only was she extremely accommodating, but she was also very friendly. She took care of everything that we needed and gave us excellent service. More

I was very satisfied/happy with Dorothy's Great Customer Service. she is very friendly and care about her clients, for this reason I would come back to Lexus over and over again. Excellent Job!!!!! : ) Service. she is very friendly and care about her clients, for this reason I would come back to Lexus over and over again. Excellent Job!!!!! : ) Thank You. More

I would like to give Jeanie Williams, Customer Relations Mgr, a high five(5). Ms. Williams,is thoughtful,courteous, and really handle all of my service issues, in a professional and timely manner. K Mgr, a high five(5). Ms. Williams,is thoughtful,courteous, and really handle all of my service issues, in a professional and timely manner. Keep up the Great work Ms. Williams. Thank you, Carol Davis (A loyal and satified customer) More

Mr. Lee always provides great service and full personal attention to me. He is my Service consultant since 2003 when he joined Lexus of Cerritos. Always advise me what is necessary repairs and services for attention to me. He is my Service consultant since 2003 when he joined Lexus of Cerritos. Always advise me what is necessary repairs and services for my RX. Always greet with wonderful smile great attitude. I recommend Lexus of Cerritos to all my friends and relatives. Thank you :-) More

I purchased my car in July 2010 and have worked with the service department on two occasions since my purchase. On both occasions I have had the pleasure of working with Jimmy Chuong. He has been consistent service department on two occasions since my purchase. On both occasions I have had the pleasure of working with Jimmy Chuong. He has been consistently friendly, helpful and has done a great job at answering all the questions and concerns I have had. I would definitely recommend him to anyone with service needs as he makes the experience comfortable for those apprehensive about dealership service. He is definitely the guy to see! More

Jamie lee is an exceptional service advisor that is willing to go to every limit to make sure every custermer is happy. He took the time to walk me back to my car and show me what and why the sevice wa willing to go to every limit to make sure every custermer is happy. He took the time to walk me back to my car and show me what and why the sevice was nessary. More