Lexus of Cerritos

My husband and I have the best car buying experience we have ever had. Unlike other salesman, Nader approached us in a friendly manner, no pressure, and we feel really comfortable making the car deal with have ever had. Unlike other salesman, Nader approached us in a friendly manner, no pressure, and we feel really comfortable making the car deal with him. After the contracted was signed, Nader take the time to go over the car functions and helped us set up the cell phone to car. I would greatly recommend friends and family to buy from him. He go far and beyond his responsibilities to help customer. Nader deserve a good raise. More

Having had negative experiences with other dealers in the Cerritos Auto Square, I went to Lexus of Cerritos expecting a real fight. Wow, my experience couldn't have been better. Our sales guy Mo, was a ver Cerritos Auto Square, I went to Lexus of Cerritos expecting a real fight. Wow, my experience couldn't have been better. Our sales guy Mo, was a very easy going no pressure kind of guy that made this whole experience a really good one. We managed to work out a good deal with minimal back and forth. Mo and our finance guy David made this a smooth transaction with a very comfortable vibe. We won't hesitate to return to this dealer the next time we need a car. Very happy with the overall service. More

I bought my 1992 Lexus SC 400 from Lexus of Cerritos in 1991,and I have been driving it ever since. I have no plans for trading it in - ever. As far as I am concerned, my Lexus will be in my funeral cort 1991,and I have been driving it ever since. I have no plans for trading it in - ever. As far as I am concerned, my Lexus will be in my funeral cortege. My Lexus has been serviced at Lexus of Cerritos always, never anywhere else. That, I think, is the best testament I can make of the competence, reliability and courtesy I have experienced at Lexus of Cerritos. Dorothy Lunney has been my service representative since she arrived at Lexus of Cerritos. By now I think of her as my friend, as well as an extraordinarily efficient agent for my interests. Dorothy understands my attachment to my car. On occasion the cost of repairs for my twenty year old car can be quite high, but I always know that the recommended repair is necessary, and that Dorothy has made sure that the charges are fair. Dorothy seems able to handle any problem. Some years ago I was driving a loan car while we waited for necessary parts. I drove the loan car to USC's Univerity Medical Center to see my doctor because I was feeling unwell. My doctor promptly consigned me to the hospital, leaving my loan car parked in the Hospital parking garage. Somehow Dorothy, working with my husband, marshalled drivers and cars to get the loan car out of the parking garage, get my car home to my garage and the loan car back to Lexus of Cerritos. That isn't just competence, it is grace under pressure. And that's my friend, Dorothy Lunney. More

Sonny was a pleasure to work with. His friendly, positive attitude got us off to a great start. I got exactly the car I want, with no hassles, and excellent customer service on his part. He really positive attitude got us off to a great start. I got exactly the car I want, with no hassles, and excellent customer service on his part. He really made a difference in my experience and my view of the car buying process. Sonny conducts business with honesty and integrity, and I would absolutely recommend him to anyone I know, who is considering a Lexus purchase. Thank you, Sonny, for helping me with the purchase of my beautiful new car! I couldn't have done it without you. More

Jay was very helpful and was able to answer all our questions. He was very friendly and got right to business which is what we like. We walked into the dealership, saw the car we wanted and negotiate questions. He was very friendly and got right to business which is what we like. We walked into the dealership, saw the car we wanted and negotiated a price in a relatively short amount of time. We were in and out with our new car in about 2 hours. He told us on more than one occasion that if we had any questions or concerns to come back to him and he would take care of us which is exactly what he did. More

Dorothy Lunney has been my service representative since I bought my Lexus 400H in 2008. She is an excellent representative in that she is *always* extremely helpful, available for questions, personable, rel bought my Lexus 400H in 2008. She is an excellent representative in that she is *always* extremely helpful, available for questions, personable, reliable, and courteous. In addition, she is honest -- which is a rarity these days -- in regard to whatever service my car requires. I know that when I bring my car in, I will always get the best price and service. Dorothy ensures that when I pick up my car it is pristine and has had the necessary service in a timely manner. She always greets me by name, knows the history of my car, never tries to sell me an unnecessary service, and is prompt in returning my calls. It is always a pleasure to bring my car in for service. In addition, I want to add that the entire service staff and sales staff are always friendly, courteous, and helpful. The quality of work is always excellent and my overall experience with the dealership is wonderful. Lexus of Cerritos is an excellent dealership. More

Jamie Lee is my advisor of Cerritos Lexus and always best for 2 years. He always gives me a good advice and satisfaction of the result. I'm really happy to work with him. for 2 years. He always gives me a good advice and satisfaction of the result. I'm really happy to work with him. More

Since I purchased my car on April 2007, Dorothy Lunney always made me feel important. She even remembers my special coffee mix everytime I go for my service. She makes sure my car is taken care of for m always made me feel important. She even remembers my special coffee mix everytime I go for my service. She makes sure my car is taken care of for my safety. She's very special; she's like family already. More

I have known Dorothy Lunney for 7 years now, since I bought my new RX330. Dorothy is extremely knowledgeable in her line of work, she makes sound recommendations regarding the service needed but respec bought my new RX330. Dorothy is extremely knowledgeable in her line of work, she makes sound recommendations regarding the service needed but respects your decision. She displays a good working relationship with her mechanics. The staff is always friendly and helpful. Customers are welcome to hot coffee, tea or bottle water and donuts, bagels with cream cheese and apple/cherry turnovers! It's great! Dorothy is courteous, friendly and provides champion customer service. I am very happy to have Dorothy as my Service Manager! More

The best car buying experience I have ever had. No pressure, no cheesy sales pitch, extremely comfortable experience. Nader was friendly and genuine and makes me remove the typical car salesman stere pressure, no cheesy sales pitch, extremely comfortable experience. Nader was friendly and genuine and makes me remove the typical car salesman stereotype from my mind. I have been to many dealerships and Nadar was unique from all the other dealers. I have no personal relationship and have never met Nadar before, however he treated us as though we have known each other for years. As we approached the dealership, Nadar was the only one to greet us while the other dealers were standing there smoking and giving us doubtful looks. Nadar came to us in a calm and friendly manner and went out of his way in showing the car through the drive out the lot after the purchase. Nadar took his time after the contract was signed to go through every single detail, even linked our contacts on the our cell phones to the car. I can go on and on positively regarding Nadar, all I will do is recommend him to future friends and family. Please give this man a Raise or Bonus PROMOTION! More