Lexus of Cerritos

Sonny Nguyen was great, he was very helpful and friendly. Sonny helped us get a great deal on the car, very nice person to work with. I would recommend Sonny to anyone who would want to purchase a Lexus. Sonny helped us get a great deal on the car, very nice person to work with. I would recommend Sonny to anyone who would want to purchase a Lexus. More

Cleo took all the time we needed to explain very clearly all about buying a used Lexus. He also sold our son his used Lexus a few years early and our son highly recomemed him to us as we will do now to o all about buying a used Lexus. He also sold our son his used Lexus a few years early and our son highly recomemed him to us as we will do now to others. More

Dorothy Lunney is simply the Best Customer Service Rep I have ever experienced in my my auto dealer relationships over many decades! It's not the norm that you would think of Service/Customer experience at have ever experienced in my my auto dealer relationships over many decades! It's not the norm that you would think of Service/Customer experience at a primary driver of the dealer you do business with, well in this case Dorothy is and has been that vital to my long term relationship with Lexus of Cerritos! She and Desmond Thompson and the Class of my Lexus World and Experience!!! I picked my car up today and had another excellent service experience! Joseph D. Johnson More

Kevin was the best salesperson I have ever encountered. He was straight forward, honest and knew his business. I was very impressed with how fast I received the car, as it was not on the lot. Kevin was a He was straight forward, honest and knew his business. I was very impressed with how fast I received the car, as it was not on the lot. Kevin was able to answer all the many questions I asked. Kevin gave me his cell number in case I had any questions after I purchased my Lexus. Johnny the financier was also most pleasant. I was surprised. We got down to business quickly and everything was finalized in record time. There was a question about a piece of equipment I thought was on the car, and it was not on the car. However, Kevin immediately took care of it. That is good business. I would definetly recommend Cerritos Lexus to my friends, relatives or anyone. Thank you so very much. I plan on using your service dept. I am assuming the service will be as good as I have already received. I was pleased to find out that the 1st and 2nd scheduled maintance are complimentary. I love being a proud owner of a 2012 450h AWD. More

After the sale, Service is the most important part of a dealership. This dealership has Dorothy Lunny at the helm as a Service Advisor helping make this dealerships service department second to none in so dealership. This dealership has Dorothy Lunny at the helm as a Service Advisor helping make this dealerships service department second to none in southern California. Dorothy is a friendly very competent service advisor that greets her customers "guests" as friends helping them along the path to having whatever needs to be done in the shortest amount of time while keeping one informed when road blocks occur. Having purchased three Lexus vehicles at Lexus of Cerritos, I have used other service advisors but no one stands out more than Dorothy. Dorothy is my service advisor of choice. More

super sales consultant, reliable , eassy and willing to go for extra mile , Takahasi is the best sales consultant i have ever worked with me. she is 5 stars rated sales person in all level go for extra mile , Takahasi is the best sales consultant i have ever worked with me. she is 5 stars rated sales person in all level More

Service adviser, Jaime Lee was helpful and knowledgeable in the GS350 Lexus. He addressed all my concerns at drop off and upon returning to pick up my car. The service at this dealership is extraordinary, f in the GS350 Lexus. He addressed all my concerns at drop off and upon returning to pick up my car. The service at this dealership is extraordinary, from the porters to the service advisers. The wait time for service is on point, if they tell you your car will be ready at a certain time, its ready, washed and all. Honestly, I have a Lexus Dealership 5 minutes from my house, but because of the service and care, I drive the extra 20 minutes to Lexus Cerritos to have my car serviced by courteous professionals. I highly recommend this Dealership. More

Although my experience with Mr. Williams was positive, I felt my interaction with the finance department could have been a bit more friendly and courteous. Additionally, I received a user manual, which incl felt my interaction with the finance department could have been a bit more friendly and courteous. Additionally, I received a user manual, which included a navigation system DVD from 2005. Although the vehicle is a 2007, the updated DVD should have been provided instead one from 2005! Lexus refused to replace the old for a more current DVD. My experience with Cleo was quite positive. This was by far the fastest I have ever purchased a car at a dealership. More

Jamie Lee is a tremendous service ambassador for Lexus of Cerritos. He and his staff greeted me by name and were completely prepared for my scheduled appointment. He had answers to my questions, helped me Cerritos. He and his staff greeted me by name and were completely prepared for my scheduled appointment. He had answers to my questions, helped me with an inquiry with the parts department, and told me would call me when the service work was completed. The job got done well before I anticipated and Jamie called me - just like he promised. He is definitely one of the key reasons why I keep coming back to Lexus of Cerritos. More

Unbelievably great service from Jaime Lee. He makes you feel like part of his family... I brought my car in the AM and he called me during the day with Updates?! Had a shuttle pick me up. And the repairs w feel like part of his family... I brought my car in the AM and he called me during the day with Updates?! Had a shuttle pick me up. And the repairs were completed right as Jaime promised! This is unheard of at the "other" Lexus dealerships I've been to. Highly recommend Jaime Lee for your next service appointment! Jaime Lee, you my friend are a true asset to Lexus of Cerritos! Cheers More