Lexus of Cerritos

This was my 20th car purchase, and it was the nicest experience by far. I started my search for a Lexus CT200H in March in my home state of Florida. Using the Internet and working with multiple dealers experience by far. I started my search for a Lexus CT200H in March in my home state of Florida. Using the Internet and working with multiple dealers I was unable to find the vehicle in the color and options I wanted. I expanded my search nationwide. The local dealers were helpful, but were trying hard to get me to accept vehicles with fewer options and different colors. This I was unwilling to do. I finally contacted Auto Nation in Southern California and they put me on touch with Aymy. From our first emails and layer phone calls the experience was totally different than with previous sales persons. Aymy made it clear that she was going to find the car that I wanted and would not stop until she found it. She was very enthusiastic and extremely polite. She communicated on a daily basis and when she located the car exactly as I wanted it she immediately contacted me. She made it very clear what we would have to do to purchase the car over a great distance. We were able to handle all the paperwork and financial arrangements so that when I flew into Los Angeles, all was ready for my signature and a vehicle check out. There were no surprises. Aymy presented options that were available to me on warranties, lost vehicle programs, interior and exterior preservation options and several others. She did so in a very forthright and detailed manner and I never felt that she was really trying to sell me something that I might not have wanted. Her knowledge of the car was most impressive. Sheafs sure everything was set for us before we left. The vehicle is much smarter than I am and Aymy patiently answered all of my questions. When we left the dealer we were extremely happy. This was the most impressive car buying experience I have ever had. For the next two days we were always callin Aymy for help in understanding our new car. She was on top of every question I had. I would recommend Aymy to any one interested in a smooth, fast and hassle free buying experience. When the update to the Lexus 200H is available, I will be contacting Aymy. I fully expect that she will contact me first!! She is the best!!! More

Excellent service! Mr. Lee was friendly and courteous throughout the service that was provided to me and kept me posted on the status of the repair. It was a great experience and I would go back to the s throughout the service that was provided to me and kept me posted on the status of the repair. It was a great experience and I would go back to the same dealership if needed! More

The service at Lexus of Cerritos is great. Tom Ryan is the best service manager! He's very honest, trustworthy, and knowledgeable. I won't take my car to anyone else. the best service manager! He's very honest, trustworthy, and knowledgeable. I won't take my car to anyone else. More

In 2 words "TOM RYAN". That is why we continue to bring our cars for service to Cerritos. We pass quite a few dealership on the way, but when you find an honest, professional and genuinely good pe to bring our cars for service to Cerritos. We pass quite a few dealership on the way, but when you find an honest, professional and genuinely good person in the car business you stick with him. The dealership is a pleasant relaxing environment. More

Our Sales consultant, Patty, was excellent. She took the time to suplpy us with all the information. After we bought the car, she followed up several times to see how we are doing and offered to set up the time to suplpy us with all the information. After we bought the car, she followed up several times to see how we are doing and offered to set up the first service appointment for the perma plate we ordered. She also offered to drive us down a loaner car so we would not have to make the trip up for a follow-up appointment. She went above and deyond her duties to assist us. Thank you Patty! -jon More

Cleo was just an awesome person to deal with, to talk with, and to buy a car from. Great knowledge of the vehicle, and really was a huge benefit and help to the whole car buying experience. Not only grea with, and to buy a car from. Great knowledge of the vehicle, and really was a huge benefit and help to the whole car buying experience. Not only great dealer, but also a great person. Could not recommend him any higher. More

I worked with Desmond today to buy a new car. He worked with us in depth and gave me a great price that I was looking for. I highly recommend him for future guests. with us in depth and gave me a great price that I was looking for. I highly recommend him for future guests. More

MARC AND CLEO WAS GREAT TO WORK WITH. VERY FRIENDLY GUYS AND VERY HELPFUL. I WAS THE LAST DEAL OF THE NIGHT. BUT IT DIDNT FEEL LIKE IT. THE STAFF WAS THE BEST. THEY NEVER MADE USE FILL LIKE THEY WANTED TO G AND VERY HELPFUL. I WAS THE LAST DEAL OF THE NIGHT. BUT IT DIDNT FEEL LIKE IT. THE STAFF WAS THE BEST. THEY NEVER MADE USE FILL LIKE THEY WANTED TO GO HOME OR WISH WE WOULD HURRRY UP AND LEAVE. WE HAD COFFEE AND TEA AND TOOK OUR TIME TO MAKE OUR SALE AT THE PRICE WE FELT GOOD ABOUT. IT WAS TRULY THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD....THANK YOU SO MUCH, THE MEADOWS FAMILY More

Jamie is the only person I go to to service my Lexus. He is very experienced, knowledgeable and friendly. He understands customer service and he knows what he's talking about when it comes to servicing your is very experienced, knowledgeable and friendly. He understands customer service and he knows what he's talking about when it comes to servicing your car. I consider Jamie a family friend that I can trust to suggest the right thing all the time. More

I have leased cars for the past 11yrs - the last 8yrs w/Lexus.I met Cleo in 2004 thru Ray Almayah.Cleo has always been very personable and professional.I was coming up on the end of my lease and wanted t w/Lexus.I met Cleo in 2004 thru Ray Almayah.Cleo has always been very personable and professional.I was coming up on the end of my lease and wanted to purchase a fairly new used car, but was a bit apprehensive.Cleo reassured me that he could find a good car that i would be happy with.I have always trusted and respected Cleo, and know that he is very knowledgeable with the Lexus products.Cleo didn't disappoint me, he showed me a beautiful fully equip used(08)ES350 that had very low mileage.He was very instrumental in making this deal happen.I will recommend Cleo to family and friends and as always when i'm in the market again to lease or purchase i will look for Mr.Cleo Williams to assist me.Much love to you Cleo <3 More