Lexus of Cerritos

I went to the dealership to purchase a used lexus. I ended up getting a deal on another model car. There was a few things that needed to be fixed on the car. They took the car for a few days and gave me ended up getting a deal on another model car. There was a few things that needed to be fixed on the car. They took the car for a few days and gave me a loaner car. Everything that was promised was taken care of as promised. Cleo the saleperson was very nice and professional. I really enjoyed my experience with him. I will look for him next time I am lookimg to buy. The finance person was very efficient. I was not in finance for hours like most dealership. Overall, I would had a good experience. More

Salesperson Cleo Williams was excellent - answered all questions, gave me all the time I needed and flexible on price. He even called after I had the car a few days to ensure that I had no questions about questions, gave me all the time I needed and flexible on price. He even called after I had the car a few days to ensure that I had no questions about my new hybrid vehicle and gave me his cell phone number to call him in case I had questions in the future. Entire experience would have been perfect except that once I decided to finance the purchase, I was turned over to the finance person and subjected to high pressure tactics and repeated efforts to get me to purchase additional options like extended maintenance and paint protection. Although I said no several times, he persisted and wasted a lot of my time and almost turned a good car buying experience into an unpleasant one. However, I still rate the overall car buying experience as " good" despite this issue and so far I am very happy with my purchase. More

sonny nguyen gave me a truly outstanding service. he spent alot of time with me and gave me a very good price on my lexus rx350 , and he save us alot of time .this is my first lexus and im satify. spent alot of time with me and gave me a very good price on my lexus rx350 , and he save us alot of time .this is my first lexus and im satify. More

My name is Quoc Tran, I bought a Lexus RX350 at Cerritos. I worked with Sonny Nguyen. Sonny Nguyen was outstanding saleman. He accomodated all my requests plus the process was so fast that my time at the I worked with Sonny Nguyen. Sonny Nguyen was outstanding saleman. He accomodated all my requests plus the process was so fast that my time at the dealer less than 2 hours. I would recommend to all my family members to Sonny Nguyen. More

We came in not sure whether to purchase a new or certified pre-owned Lexus, but Alex Shin showed us a pre-owned 2010 ES350 that was exactly what we were looking for. We played tough during negotiat certified pre-owned Lexus, but Alex Shin showed us a pre-owned 2010 ES350 that was exactly what we were looking for. We played tough during negotiations, but Alex showed us patience, courtesy, and a willingness to compromise - all very impressive and important traits in any dealer. Out of all the dealers and salespeople we dealt with, I would have to say that the ones at Lexus of Cerritos were the most professional. We left the dealership thinking we got a great deal on an amazing car. In addition to English, Alex is also a Korean speaker so it was perfect for me and my mom! More

I am Jannie Nguyen, I am highly recommend to ask for Mr. Sonny Nguyen to buy your next Lexus here at Lexus of Cerritos. Sonny had help me to buy a great new 2011 Lexus RX350 in May with a great price that I Sonny Nguyen to buy your next Lexus here at Lexus of Cerritos. Sonny had help me to buy a great new 2011 Lexus RX350 in May with a great price that I could afford, and I am loving it. Sonny was an excellent, truly outstanding salesman. Sonny was excellent with every details of the buying process, he saved us lots of time and lots of money. Sonny was very friendly and knowledgeable about cars, and he would make sure you will not be oversold. More

I’m on my second LS purchased at Lexus of Cerritos. Without question, the periodic servicing of my LS is a very satisfying experience! Sarah Ventresca the Assistant Service Manager is the best custome Without question, the periodic servicing of my LS is a very satisfying experience! Sarah Ventresca the Assistant Service Manager is the best customer service orientated person I’ve ever run across. Extremely professional, polished, well-spoken, knowledgeable on every level and above all easy on the eyes. A perfect combination! There is no greater value than to excel in Customer Service. Let me be clear, Customer Service is 9/10’s of EVERYTHING! That’s why I will be back to Lexus of Cerritos! Scott Burrows Long Beach, CA. More

I had seven Lexus Dealership quotes, with three of them being very good actually. Suddenly, when I was just about to go for the lowest quote the very next morning, I got an offer to beat any other quote fr being very good actually. Suddenly, when I was just about to go for the lowest quote the very next morning, I got an offer to beat any other quote from the Cerritos Lexus Internet Sales Director, Mr. Chao. Naturally I was skeptical but it turned out to be well worth it at $538 less out the door then my best other quote for the same color conbination car with the exact same options. The 2011 IS250 was freshly unwrapped from Japan with only 9 factory miles on it. The final sales negotiation was made with Patty Takahashi and there was no sales pressure at all during the whole process. I got to test drive the 2011 IS250 first and at the sales office take all the time I needed using my own financial calculator to determine my own monthly payments and down payment all to my own liking. In the meantime Patty had the car professionally detailed in a well lighted inside car bay for me to carefully examine the new car. It was perfect and I happen to be a bit of a perfectionist and know quite a bit about detailing myself. After the sales contract was signed Patty set up my cell phone to the bluetooth system, just a simple couple of buttons to use on the steering wheel in the 2011 IS250 and so much better then using an ear or headset. She also explained all of the features of the new model, I have owned a Lexus IS250 once before. It was my best new car purchase experience and best deal ever. I also actually enjoyed dealing with the Finance Manager, David Shin who kept that part of it short and simple. I highly recommend this Lexus new car dealership! More

I had a great buying experience from Lexus of Cerritos. Very professional, no pressure and was in an out without a headache. I got the deal I requested and everyone wanted to help. Thanks Cerritos. Very professional, no pressure and was in an out without a headache. I got the deal I requested and everyone wanted to help. Thanks Cerritos. More

I had been to 3 other Lexus dealerships and none of them had provided the type of customer service you would expect from a Lexus dealership. Cleo made the experience worthwhile, he was friendly and helpful. had provided the type of customer service you would expect from a Lexus dealership. Cleo made the experience worthwhile, he was friendly and helpful. He made my first purchase of a brand new car a WONDERFUL experience. More