Lexus of Cerritos

Jay was very helpful and was able to answer all our questions. He was very friendly and got right to business which is what we like. We walked into the dealership, saw the car we wanted and negotiate questions. He was very friendly and got right to business which is what we like. We walked into the dealership, saw the car we wanted and negotiated a price in a relatively short amount of time. We were in and out with our new car in about 2 hours. He told us on more than one occasion that if we had any questions or concerns to come back to him and he would take care of us which is exactly what he did. More

Jamie Lee is my advisor of Cerritos Lexus and always best for 2 years. He always gives me a good advice and satisfaction of the result. I'm really happy to work with him. for 2 years. He always gives me a good advice and satisfaction of the result. I'm really happy to work with him. More

Dorothy Lunney has been my service representative since I bought my Lexus 400H in 2008. She is an excellent representative in that she is *always* extremely helpful, available for questions, personable, rel bought my Lexus 400H in 2008. She is an excellent representative in that she is *always* extremely helpful, available for questions, personable, reliable, and courteous. In addition, she is honest -- which is a rarity these days -- in regard to whatever service my car requires. I know that when I bring my car in, I will always get the best price and service. Dorothy ensures that when I pick up my car it is pristine and has had the necessary service in a timely manner. She always greets me by name, knows the history of my car, never tries to sell me an unnecessary service, and is prompt in returning my calls. It is always a pleasure to bring my car in for service. In addition, I want to add that the entire service staff and sales staff are always friendly, courteous, and helpful. The quality of work is always excellent and my overall experience with the dealership is wonderful. Lexus of Cerritos is an excellent dealership. More

I have known Dorothy Lunney for 7 years now, since I bought my new RX330. Dorothy is extremely knowledgeable in her line of work, she makes sound recommendations regarding the service needed but respec bought my new RX330. Dorothy is extremely knowledgeable in her line of work, she makes sound recommendations regarding the service needed but respects your decision. She displays a good working relationship with her mechanics. The staff is always friendly and helpful. Customers are welcome to hot coffee, tea or bottle water and donuts, bagels with cream cheese and apple/cherry turnovers! It's great! Dorothy is courteous, friendly and provides champion customer service. I am very happy to have Dorothy as my Service Manager! More

Since I purchased my car on April 2007, Dorothy Lunney always made me feel important. She even remembers my special coffee mix everytime I go for my service. She makes sure my car is taken care of for m always made me feel important. She even remembers my special coffee mix everytime I go for my service. She makes sure my car is taken care of for my safety. She's very special; she's like family already. More

The best car buying experience I have ever had. No pressure, no cheesy sales pitch, extremely comfortable experience. Nader was friendly and genuine and makes me remove the typical car salesman stere pressure, no cheesy sales pitch, extremely comfortable experience. Nader was friendly and genuine and makes me remove the typical car salesman stereotype from my mind. I have been to many dealerships and Nadar was unique from all the other dealers. I have no personal relationship and have never met Nadar before, however he treated us as though we have known each other for years. As we approached the dealership, Nadar was the only one to greet us while the other dealers were standing there smoking and giving us doubtful looks. Nadar came to us in a calm and friendly manner and went out of his way in showing the car through the drive out the lot after the purchase. Nadar took his time after the contract was signed to go through every single detail, even linked our contacts on the our cell phones to the car. I can go on and on positively regarding Nadar, all I will do is recommend him to future friends and family. Please give this man a Raise or Bonus PROMOTION! More

We have had Dorthy Lunney as our service representative at Lexus of Cerritos for the past 6 years. She has always been very helpful and is always extremely professional in her dealings with us. Because of at Lexus of Cerritos for the past 6 years. She has always been very helpful and is always extremely professional in her dealings with us. Because of her professionalism, we keep coming back to Lexus of Cerritos for our service needs and to purchase new vehicles. More

Sonia has serviced my Is250 since I purchased it! She has always done a wonderful job keeping me informed and its never been a hassle. I love going to Sonia for my service, I actually look forward to visitin always done a wonderful job keeping me informed and its never been a hassle. I love going to Sonia for my service, I actually look forward to visiting Lexus of Cerritos because of her =) More

I bought my Lexus from this dealership and ever since the service people and the staf have been very cordial, polite and try their best to make sure that customer care is of the highest order. Jimmy has been service people and the staf have been very cordial, polite and try their best to make sure that customer care is of the highest order. Jimmy has been very helpful in taking care of the mechanical problems and best solutions needed at a reasonable cost. I shall not hesitate to recommend him to my othe Lexus owning frineds to look for him for their service requirements. He has been unassuming and willing to help at the earliest. I appreciate the dealership to have such people on their staff to continue this dealership in the forefront of the Industry. Madhusoodan H. Bhatt. More

I'm a new Lexus owner. Each time I've had to have service Dorothy was my consultant and each time I've had a excellent experience. She makes everything easy. She makes you feel so comfortable and at ease. Ke Dorothy was my consultant and each time I've had a excellent experience. She makes everything easy. She makes you feel so comfortable and at ease. Keep up the great work Dorothy. More