Lexus of Cerritos

I had an appointment scheduled for 4:20 PM and arrived on time, but I had to wait a full 50 minutes before anyone assisted me. After the service was completed and I returned home, I also discovered that the time, but I had to wait a full 50 minutes before anyone assisted me. After the service was completed and I returned home, I also discovered that the maintenance reminder had not been reset. I will not be returning to this dealership in the future. More

Process was seemless. All sales and service personnel were friendly and genuinely seemed happy to answer my questions. All sales and service personnel were friendly and genuinely seemed happy to answer my questions. More

Max was very kind and helpful during my oil change visit. He also replaced my key fob battery as requested. I’m very happy with his service. Thank you, Max! He also replaced my key fob battery as requested. I’m very happy with his service. Thank you, Max! More

I recently picked up a pre owned GX460 Luxury from Lexus of Cerritos, and I couldn't be happier! I was just looking around for a classic V8 without any rush, but the team here really won me over. I had orig of Cerritos, and I couldn't be happier! I was just looking around for a classic V8 without any rush, but the team here really won me over. I had originally planned to view this model at 3 different dealerships but the team here really impressed me. A huge shoutout to Brandon, Eddie, and their manager Rudy, they were upfront and easy to work with, with no pressure. Jennie in finance was just as wonderful, and GM Nick even took the time to make sure everything was perfect for me. This was honestly the best car purchase experience thus far, even compared to buying new Lexus’s from other dealerships. I highly recommend them. More

really good and nice service, special for the Video clip during the service is very helpful, and easy understand. Will back for the service in the future. during the service is very helpful, and easy understand. Will back for the service in the future. More

I purchase a car. Raufel M. was very professional and personable. He listen to what I wanted in the car. Thank you. Raufel M. was very professional and personable. He listen to what I wanted in the car. Thank you. More

Very happy with the staff and service of getting maintenance done for my Lexus. Love the free carwash and to me not long at all to wait for my Lexus to be serviced. maintenance done for my Lexus. Love the free carwash and to me not long at all to wait for my Lexus to be serviced. More

Excellent interaction and a very easy purchase of a new vehicle. The professional service and ability to answer all questions was much appreciated. vehicle. The professional service and ability to answer all questions was much appreciated. More

Steven was very informative and polite took very good care of me everything went well care of me everything went well More

Working with Richard was easy and very pleasant. He answered all my questions in a professional manner and explained all the maintenance procedures to my satisfaction. Look forward to working with h He answered all my questions in a professional manner and explained all the maintenance procedures to my satisfaction. Look forward to working with him again. More