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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,943 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,943 reviews

August 04, 2024

I found the car, did all the work. They did nothing to help in the process. More

by cannychristian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
na
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Aug 07, 2024 -

Lexus of Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

August 02, 2024

Very professional personnel. They helped me after a bad experience at other dealership. I recommend this place. They are honest and strong work ethics. More

by mamndzr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabby, Brandon
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Aug 07, 2024 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

August 01, 2024

Excellent follow up with great customer service. It was pleasant experience and process of purchasing a car. Trust their service and will come back if I need to buy another Lexus. More

by sung_kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy
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Aug 02, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2024

The place felt very welcoming, amazing service and all employees are very friendly, and very respectful. More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Daniela
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Aug 02, 2024 -

Lexus of Cerritos responded

Hi Janet, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2024

Said they had Toyota employee pricing, but didn't. However, they came thru with a decent discount so I felt OK. Got the car I wanted delivered as promised. Good Customer service. More

by Dr. jmt
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 31, 2024 -

Lexus of Cerritos responded

Hi, thank you so much for the positive review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2024

I got great impressions. There is a good agent who helped me. She is all things for her job. More

by ausa201008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean j
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Jul 29, 2024 -

Lexus of Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2024

Easy to get in and out. Good follow up. Waited for SUV to arrive via LA Port. Love the gas mileage and features. Not too big and not too small. The 4 cylinder has very go More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
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Jul 27, 2024 -

Lexus of Cerritos responded

Brian, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 22, 2024

Parts are more expensive than other Lexus dealers. The air filter bought from Cerritos Lexus was double the price than Longo Lexus. Shop before you buy anything. Had to return the part, haven't receiv More

by leedsusa
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jul 23, 2024 -

Lexus of Cerritos responded

Hello Leedsusa, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (562) 263-7857 so we can work with you to make this right.

July 16, 2024

This time it was no that good! !! Experience..I make appointment with the same nice career the I just to see .. and they put me with a diferente one !!! It was not the same atención More

by Misssadith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Jul 17, 2024 -

Lexus of Cerritos responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

July 13, 2024

I Been dealing. With Cerritos Lexus for years and they customer service always been top tier…they make sure the customer is satisfied when you leave the dealership… More

by Dberry074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jul 14, 2024 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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