Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,902 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
Contact Dealership
View Awards

18800 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

Showing 1,902 reviews

December 08, 2023

Brought my vehicle to get serviced. Took 4 hours for an oil change. However, job was done. More

by HONEYJACKD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Dec 12, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (562) 263-7857 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 07, 2023

Everyone in the service dept was very professional and timely. Will come for service again for sure. More

by UPENPATEL949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service mgr
Report | Print
Dec 09, 2023 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

I’m very pleased with the way Rosel took care of my car, his professional knowledge about the diagnosis and required treatments that my car needed, and his friendly attitude. And the service was done within More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Report | Print
Dec 08, 2023 -

Lexus of Cerritos responded

Hi Tiffany, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Thanks for the recommendation, and have an amazing day!

December 04, 2023

The reservation system needs to be updated. Didn’t receive any kind of confirmation of my appointment. There is no way to go back in the system and look for your appointment. More

by Lilikeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Dec 07, 2023 -

Lexus of Cerritos responded

Hi Lilikeith, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (562) 263-7857 so we may identify ways to improve your experience.

December 02, 2023

Employees of Lexus Cerritos are very helpful & friendly. I called in to schedule a service for my Lexus and able to provide me a schedule and fixed the recall right away. On top of that they did inspectio More

by Avinas1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cameron & Technician & Customer Service
Report | Print
Dec 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 02, 2023

Lexus of Cerritos was the best experience we had buying our new Lexus. Finance department was quick and our salesman was friendly and helpful!! More

by jltfwa
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
Report | Print
Dec 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2023

Service Advisor Richard was fantastic. Grateful my service was under warranty. Had to keep my car for 2 days, but Richard put me on a 2024 Nx Hybrid and boy did I enjoy driving around the More

by arj1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
Report | Print
Dec 03, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

December 01, 2023

very good customers services I'm happy. with the services for my car the whole experience More

by mayraheller18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmeron Moffat
Report | Print
Dec 04, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

Best Customer Service ever experienced at a Dealer! !!! Dorothy from service dept you are the best!!! More

by artalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Dec 03, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 30, 2023

I love Lexus of Cerritos! My service advisor, Joseph Avila, always fits me in for service, makes the whole experience so easy, and consistently goes above and beyond to help m More

by Dr. Brashear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Report | Print
Dec 03, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

1
...
31
32
33
...
191