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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,902 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,902 reviews

November 29, 2023

Salesman not responsive to help requests regarding infotainment system. Repeated texts asking for a few minutes to help not returned. More

by jhorimoto.cpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Kucharski
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Dec 01, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

November 29, 2023

It is very good for the customer. I am more than happy to ask for services. More

by sangl
Workmanship
Recommend Dealer
Yes
Employees Worked With
Elias Santaz
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Dec 01, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Had my Lexus serviced last week with Max. I have to say this was another great experience. Max was an attentive answering all my questions and advising with complete confidence. I was nev More

by billgee74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Nov 29, 2023 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 27, 2023

My service assoc. Cameron was great. He went above and beyond to provide excellent customer service and kept me in the loop as to what was taking place with my vehicle More

by Monique Wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Nov 29, 2023 -

Lexus of Cerritos responded

Hi Monique, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Easy process to buy a car. Great dealership. Friendly staff and clean facility. Overall satisfied with my purchase. More

by RK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hyun Jeon Mr. Moon
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Nov 29, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2023

My new purchase had a problem and had to bring it back. Service department was fully booked but department manager took over and took the car, gave me a rental within 10 minutes. That’ efficiency and profe More

by xiaoyong5207
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulma Chinchilla, Jeff Chung, Max
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Nov 29, 2023 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

Excellent dealership! Highly recommend. We did not have to wait and all the staff were very courteous. More

by ashleyxchung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Nov 25, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 20, 2023

Very nice, clean environment. Pleasant people working there. Prices are very fair compared to other dealers More

by oampaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 22, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Max is the 🐐! I won’t go to anyone else. Always helpful and makes sure i get only what i need. More

by Donatoquillao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Nov 21, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 17, 2023

Very helpful and polite. Service is always completed like promised and finished correctly. Dealership is clean and up to date. More

by millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Nov 21, 2023 -

Lexus of Cerritos responded

Hi Millie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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