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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,901 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,901 reviews

November 09, 2023

Christian is not being very helpful regarding a question I have after spending 50k on a used lexus. Very poor customer service More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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Nov 11, 2023 -

Lexus of Cerritos responded

Hi Tim, we are deeply disappointed by your experience at Lexus of Cerritos. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 263-7857 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 09, 2023

Lexus of Cerritos if FIRST CLASS - I worked with Christopher Li and he was very professional and attentive. No pressure sales. My overall experience from the inquiree in a vehicle to the signing was More

by JackieB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Li
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Nov 12, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

November 09, 2023

Advisor was able to help out all the necessary things that needs to be fixed. More

by daisymay320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Nov 12, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

I think, this dealership was very well-trained service person who service very well and feel very satisfied with him. More

by chkim8401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 11, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Best dealership of lexus! From the Customer of Cerritos dealership since 2001. Large inventory with right price. More

by Cerritos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
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Nov 10, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 07, 2023

Sales Associate, David, provided the most enjoyable buying experience and professionalism my wife and I have ever had. Really well done! More

by Pete.roeske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Nov 10, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 06, 2023

Great customer service. I was greeted with professionalism when I got to the dealership. I was able to obtain a car rental and the process was very smooth and easy. My advis More

by Anactorres107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew, Sharon
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Nov 10, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 06, 2023

Everyone was very nice did not have to wait long service was great thank you More

by Mamagarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 10, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 06, 2023

Thank you you guys for staying late and making it happen. I found what I wanted at a reasonable price. You guys are awesome! More

by The Wood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
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Nov 10, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 05, 2023

Very good on taking care customer, clear explantation ,honest, discribe everything clearly by experiented people More

by hungn66kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sin
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Nov 08, 2023 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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