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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,932 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,932 reviews

September 01, 2023

Moon Kim, Paul Kim, and Sean Kogla were all very helpful. Everyone was efficient while making us feel comfortable with the process and listening to our concerns. More

by lewlaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Moon Kim, Sean Koga
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Sep 04, 2023 -

Lexus of Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2023

From first point of contact Peter was on it. Quick, sharp and very professional. Finance made it as quick and painless as possible. More

by hulanani81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Kucharski
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Sep 04, 2023 -

Lexus of Cerritos responded

Hello, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 01, 2023

Comfortable atmosphere, knowledgeable staff, friendly service, lots of options for cars that are in stock. Conveniently located and easy get to. More

by jkmurph48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
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Sep 04, 2023 -

Lexus of Cerritos responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 01, 2023

Service Advisor Dorothy Lunney is very helpful she kept me inform about the needs of my car and the timetable. More

by bmj.rhodes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
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Sep 04, 2023 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 31, 2023

My Advisor, . Sharon was professional and knowledgeable...telling me things I need to do now and suggestions for upcoming services all done in a non pushy way. Muc More

by midsib58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
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Sep 04, 2023 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2023

Facility Located right off the freeway with friendly staff and nice comfortable lobby this place looked very busy at the time my wife and I were visiting. More

by JuanB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Banisaeid
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Sep 04, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2023

Max was great! Very communicative. Easy to get ahold of as well. I will come back here for service. More

by Ldelacirna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Sep 04, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 29, 2023

The service adviser Rosel Samala is very knowledgeable about.car and he is very polite as well. I had a very pleasant visit that day. More

by louisctung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
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Sep 03, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

This was my 1st time visit this dealer. The internet salesperson, Marlon Manalo, was very helpful. I purchased my 1st Lexus car on the same day. More

by yue fang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marlon Manalo
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Sep 03, 2023 -

Lexus of Cerritos responded

Hello, we appreciate you taking the time to leave us a response, Yue! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2023

Service advisor was great but first they couldn’t fix my car , second I had to pay even doe I have warranty and second I had to tow my suv to another dealership to get it fix More

by Kidrussell34
Recommend Dealer
No
Employees Worked With
Tony
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Aug 30, 2023 -

Lexus of Cerritos responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 263-7857. We hope to hear from you.

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