Lexus of Cerritos

The process of selecting the car, speaking to the sales person was pleasant but when it came down to signing the contract, that is still a very long. two hours to get this completed?? person was pleasant but when it came down to signing the contract, that is still a very long. two hours to get this completed?? More

Tony Turcios from the service department was very informative. He explained necessary repairs that were needed for my car. He went above and beyond to save me money and get me the necessary service m informative. He explained necessary repairs that were needed for my car. He went above and beyond to save me money and get me the necessary service my car needed. More

Tony was my advisor in the service department. He is very knowledgable: explained what my vehicle needed done, why it was necessary and what my options were. He made my experience very pleasant. He is very knowledgable: explained what my vehicle needed done, why it was necessary and what my options were. He made my experience very pleasant. He provided a very clean and new car loaner for the days I waited for my vehicle repairs. The service crew for pick up & delivery were also great and polite; they helped me move my personal belongings from my car to the loaner & vice versa when I picked up my vehicle. More

Service was excellent! Lexus is a step above Chevrolet and Mercedes Benz. Great experience for me! Lexus is a step above Chevrolet and Mercedes Benz. Great experience for me! More

Everybody was so nice. If I happened to be standing around, even though I was being helped, the person passing by made sure I was being helped. If I happened to be standing around, even though I was being helped, the person passing by made sure I was being helped. More

I had excellent service. Erik, my advisor was an absolute pleasure to work with. My RX350 was in for an oil change but found my battery did not pass the inspection and had t Erik, my advisor was an absolute pleasure to work with. My RX350 was in for an oil change but found my battery did not pass the inspection and had to be replaced. Bracket had to be ordered. First time I had to drive a lender car. Transition was smooth in driving an unknown vehicle. I have been a customer since 2013 when I purchased my vehicle. I am so grateful for the thorough service on my Lexus. Great service!!! More

Rosel was great to work with. Mechanic video of needed repairs is a great tool. Service was excellent as always. Mechanic video of needed repairs is a great tool. Service was excellent as always. More

Alexander from the service department went above and beyond to save me money and get me the necessary service my car needed. Incredibly friendly and gracious! beyond to save me money and get me the necessary service my car needed. Incredibly friendly and gracious! More

Dealer was quick in servicing car. Nice waiting area. Very professional. Will go back next time. Nice waiting area. Very professional. Will go back next time. More

This dealership and especially Marlon Manalo, made buying our RX350 easy. They exceeded our expectations and we appreciated the no haggling and honesty of their staff. our RX350 easy. They exceeded our expectations and we appreciated the no haggling and honesty of their staff. More