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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,913 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,913 reviews

June 17, 2023

Unfortunately, the experience was not what I expected. David Macias was not being honest with me, and that was a deal breaker for me. I left, and I was sadly disappointed by his conduct. I reached back ou More

by Shilethia VanHook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Macias
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Jun 20, 2023 -

Lexus of Cerritos responded

Hi Shilethia, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 263-7857. We hope to hear from you.

June 16, 2023

Good service, great communication, Financial good. Seller is friendly. I like coffee and chip:) I will recommend my friend More

by Phi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hùng Tr?n
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Jun 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

June 16, 2023

I had an excellent experience, it was actually my first time taking my car to service there. I usually feel confused but the guys that were there answered my questions and made me feel comfortable. More

by Brenda Arias
Recommend Dealer
Yes
Employees Worked With
Rosel Leo Samala
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Jun 20, 2023 -

Lexus of Cerritos responded

Hi Brenda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Nice, friendly, efficient. They even got me fun rental car on a very busy day More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard and service manager
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Jun 19, 2023 -

Lexus of Cerritos responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 15, 2023

Friendly, prompt and professional advice and help to have my car in top condition. Happy and satisfied. Best, More

by rockykao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorathy
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Jun 20, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Great service our advisor explained all our ex need it at this time. Was nice answering all my questions More

by Jose B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Romero
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Jun 19, 2023 -

Lexus of Cerritos responded

Jose, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 14, 2023

Thank you for my visit there, I was in and out, one of the first persons there, I had my cup of coffee watch my show the Price is Right, walked the grounds outside, they called me on my phone and said you More

by Annette_Shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry unknown
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Jun 19, 2023 -

Lexus of Cerritos responded

Hello Annette, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 14, 2023

Salesman was friendly, professional, responsive, and knowledgeable with technical (electronic) features of the vehicle, Manager was accommodating in honoring the attractive interest rate that we had rec More

by Pbjs73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Chun
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Jun 15, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

Great service our advisor explained every detail about the service our rx350 need it in our visit More

by Jose B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Romero
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June 12, 2023

Excellent service. Alex has great customer service. Ill be asking for his assitance for my future service. More

by ocabanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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