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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,914 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,914 reviews

April 17, 2023

Great sales consultant (Kevin Yoon), but extremely rude individual in the financing department (sam alshwiki). Please see Yelp for review on this individual. It is an extensive review that so still wasn’t More

by Ray1264
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Alshwiki
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April 17, 2023

He informed me of the problem with the car and fixed it in time a quickly as possible More

by caroline suh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Ucelo
Report | Print
Apr 20, 2023 -

Lexus of Cerritos responded

Hi Caroline, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 14, 2023

The staff is very friendly and great service. The finance department is not rushing or pushing you to buy any additional coverage. More

by Stephennguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Rincon
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Apr 20, 2023 -

Lexus of Cerritos responded

Hello Stephen , your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2023

Alex was very informative of the service that was needed for my car. he explained in detail to my understanding. Additional work that was needed was appropriately taken care through extended warranty I had More

by rameshp124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexx Cruz
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Apr 20, 2023 -

Lexus of Cerritos responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 14, 2023

The staff is very friendly and great service. The finance department is not rushing or pushing you to buy any additional coverage. More

by Stephennguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Rincon
Report | Print
Apr 20, 2023 -

Lexus of Cerritos responded

Hello Stephen, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 13, 2023

Prompt completion of my scheduled maintenance service. Linda, my service advisor was great in keeping me informed on the completion of my maintenance service. More

by vbatin57
Recommend Dealer
Yes
Employees Worked With
Linda
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Apr 20, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

I love Sonia, her team. They make sure I’m good every time! Never have to worry. More

by melenaward1990
Recommend Dealer
Yes
Employees Worked With
Sonia
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Apr 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

It was very organized and workers were friendly in assisting me with my needs. Thank You! More

by sssmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
Apr 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

Great service! I had some concern about my car, my car would do a popping sound when reversing. I scheduled appointment with Alex Cruz, the service rep, who helped More

by henv14
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Apr 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

Alex was very helpful! Very professional! He explained and gave me options on what kinds of service needed for my car. More

by Vann_an39@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Apr 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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