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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,916 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,916 reviews

March 20, 2023

Great experience at Cerritos Lexus dealer. Friendly staff, great price, highly recommend this dealer for next purchase. More

by Nick
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon, Christopher
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Mar 23, 2023 -

Lexus of Cerritos responded

Hi Nick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

March 20, 2023

I have visited this dealer and got serviced. They made me feel very comfortable and provided perfect service as expected. More

by Kyung H Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 23, 2023 -

Lexus of Cerritos responded

Hi Kyung, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 19, 2023

Excellent and prompt service. A pleasure bringing in my Lexus for maintenance to Lexus of Cerritos. More

by jalvar101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Mendoza (Service Drive Manager)
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Mar 22, 2023 -

Lexus of Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2023

The work was done properly and in timely manner. The advisor updated right away what needs to be done. More

by daisymay320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz, Alex
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Mar 22, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 17, 2023

I have been using this dealership for 11 years and highly recommend them. They are the best in California. More

by Kronmanjfk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 21, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

March 16, 2023

I've worked at Acura, Mercedes and Volvo and I can honestly say but the full overall experience at this Lexus dealership was the best out of everyone, it was absolutely wonderful! More

by RobbPoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Mar 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

Quick in and out, lounge is comfy, service is outstanding. Very detailed in explaining service and inspection More

by phillipcastro3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Mar 19, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 16, 2023

Josh at service department took good care of us, very welcoming and professional. Thank you More

by Soldbyluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 14, 2023

Very trustworthy people who tell you how it is and don’t try to oversell you on unrelated work. Appreciate all the assistance More

by Quin97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda,Maldonado
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Mar 18, 2023 -

Lexus of Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

Elaine with sales was great. Gave me up front what to expect and how much everything was. I didn't care too much for the 900% markup on dealer installed items, however the tota More

by dudnone4 T4R TRDORP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine (sales), Tony (finance)
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Mar 18, 2023 -

Lexus of Cerritos responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 263-7857. We hope to hear from you.

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