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Lexus of Cerritos
Cerritos, CA
1,929 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,929 reviews
March 14, 2023
Elaine with sales was great. Gave me up front what to expect and how much everything was. I didn't care too much for the 900% markup on dealer installed items, however the tota Gave me up front what to expect and how much everything was. I didn't care too much for the 900% markup on dealer installed items, however the total cost was less than other dealers with less options and a lower grade model. Tony in finance did not address the issue I had that would probably cause a problem with my bank. Sure enough, it did cause a problem and a delay. Tony did not respond to any emails. More
by dudnone4 T4R TRDORP
Employees Worked With
Elaine (sales), Tony (finance)
March 13, 2023
Pleasure to give service to Cerritos lexus dealer. Every staff say hi and smile when crossing Will recommend friends and members Advisor Phat is very nice and professional Every staff say hi and smile when crossing Will recommend friends and members Advisor Phat is very nice and professional More
by Hientran42
Employees Worked With
Peter Phat
March 13, 2023
Our service representative was very knowledgeable and helpful. The car was finished at the time promised and the car was returned to us washed and clean. helpful. The car was finished at the time promised and the car was returned to us washed and clean. More
by Gwlexus
Employees Worked With
Dorothy Lunney
March 12, 2023
Active customer service, amazing support by the service advisor.I was advised on more information about my services then the sales representative. This type of support should be conducted in all areas of L advisor.I was advised on more information about my services then the sales representative. This type of support should be conducted in all areas of Lexus. It made me feel appreciated to be a customer. More
by lizpalvarez
Employees Worked With
Daniel
March 10, 2023
My service advisor Tony is absolutely the best! !! I bring my car to this dealership because of him. I have had other advisors that did not keep me up to speed on my service, did not call me bac !! I bring my car to this dealership because of him. I have had other advisors that did not keep me up to speed on my service, did not call me back right away when I called but not Tony. He and the team are friendly and pleasant and makes me feel valued. I will continue to bring my car to this dealership. Thank you Tony for your outstanding service!!! My name is PK and I approve this message More
by Thekings212004
Employees Worked With
Tony
