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Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.8
1,913 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,913 reviews

February 01, 2023

Linda was veey friendly and helpful. She communicated very well and was able to get my car done on time. More

by auro82
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linda
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Feb 05, 2023 -

Lexus of Cerritos responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

I deal very little with anyone other than my service rep Dorthy - she is fantastic More

by RS
Recommend Dealer
Yes
Employees Worked With
Dorthy
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Feb 03, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

Efficient, honest, and friendly are my first impressions as a first time car buyer with this dealership. More

by Hsuehyue
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adaira Raeisi
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Feb 03, 2023 -

Lexus of Cerritos responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

January 30, 2023

Very beautiful dealership showroom with comfortable sitting areas, coffee, water, etc. All employees were very friendly and helpful. More

by Chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Al Homsi
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Feb 03, 2023 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us, Chuck! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 30, 2023

Excellent people and service they were so nice and fast with my service I’m happy to take my car at Lexus of Cerritos Thank you for your service. More

by Terec74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
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Feb 03, 2023 -

Lexus of Cerritos responded

Thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 30, 2023

I bought my Lexus ES350 last January 2022. I brought my car in on 1/26/2023 for an oil change and tire rotation. Since I don't drive a lot this was my first oil change in the year. More

by tpmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
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Feb 03, 2023 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

January 29, 2023

Minimum waiting time upon arrival for my scheduled appointment. Alex Cruz very good explaining the purpose of my service visit and setting up my next appointment. More

by tagle4
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Feb 02, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2023

Joshua Flores suggested my car needs to change 4 new tires. I appreciated that he did not only quoted me three different type of tires, also printed out for me so I can take my time to compare. More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Flores
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Feb 02, 2023 -

Lexus of Cerritos responded

Hi Jean, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 28, 2023

Excellent Customer Service With Rosel Samalamy My first time servicing my beautiful ES-350 was like I knew Rosel for a long time. his concern for my time that I had to wait for my vehicle. the best part o More

by josephocampo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Report | Print
Feb 02, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2023

Tony is always great with helping me get in and out with a loaner quickly as he understands the importance of efficiency and time when I have my toddler with me. More

by momoftwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 31, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Please let us know if there is anything else we can do for you; we are more than happy to help!

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