Lexus of Cerritos

The courtesy extended to me and my family keeps us coming back to this dealership. They have excellent customer service: always respectful, patient, and informative. back to this dealership. They have excellent customer service: always respectful, patient, and informative. More

Great customer service,helped me in the best way they can. Had everything prepared and organized. Gave me alot of great options to choose from. can. Had everything prepared and organized. Gave me alot of great options to choose from. More

Great service! Very polite with us. Good customer Great service! Very polite with us. Good customer service and they help me out a lot to get the car i like I would definitely recommend this dealer Great service! Very polite with us. Good customer service and they help me out a lot to get the car i like I would definitely recommend this dealer ! More

Best dealership ever and the staff was wonderful. I would recommend this place to everyone i know. Very professional staff the cares about what's best for the customer.. recommend this place to everyone i know. Very professional staff the cares about what's best for the customer.. More

I recently visited Lexus of Cerritos while car shopping and was warmly greeted By Allen Johnson. While I had a hard time trying to figure out what type of car I wanted and what my budget would allow me to and was warmly greeted By Allen Johnson. While I had a hard time trying to figure out what type of car I wanted and what my budget would allow me to afford, Allen showed lots of patients and provided great advice when it came to my final decision. I originally was not going to buy a used car but, thanks to his advice, I found a car that not only makes me happy, but is well within my budget. This was without a doubt the best and least complicated car buying experience I have ever had. The next time I am in the market for a car, I hope to find Allen there to advise me and help me with my purchase! More

We took our Lexus RX 350 for a car wash at Lexus of Cerritos; actually this is not the dealership where we bought our Lexus RX 350. We were just looking at their showroom and saw this RX 350 F sport s Cerritos; actually this is not the dealership where we bought our Lexus RX 350. We were just looking at their showroom and saw this RX 350 F sport series really look nice. Allen came to us and asks if he can help us with anything and suggested to us to check the new RX 350 F sport series. The whole team at Lexus of Cerritos made it happen to get us the new Lexus RX 350 F sport series and the color and trim we wanted and with nothing out of our pocket and same monthly payment with additional throw in package that made us made too trade-in our 2013 Lexus RX 350 with the new Lexus RX 350 F sports series. I will recommend this dealership to all my friends and relatives. More

My overall experience with this Lexus Dealership was fantastic thanks to my Auto Nation representative Haley Morley and Aymy Bronson from Lexus. Haley did a great job helping me find the perfect vehicl fantastic thanks to my Auto Nation representative Haley Morley and Aymy Bronson from Lexus. Haley did a great job helping me find the perfect vehicle based on my requirements and answering all the what if scenarios that I could think of. Aymy was very accommodating of my schedule to meet and sign paperwork. I originally had an appointment of 6:30 pm last night and was running late due to traffic and other obligations. Unfortunately, I did not arrive until 8:00 pm. She was very professional and accommodating the entire time. I was impressed at her customer service with answering my questions and taking the time to thoroughly go over all details of my new Lexus vehicle. To say the least, I am a very satisfied customer and cannot wait to pick up my new Lexus CT 200H tomorrow. More

I took my Lexus GS300 due to a factory safety notification. I had problems with my car previosly that were related to this recall. I had not been to the dealership in a while and Jamie Lee rememb notification. I had problems with my car previosly that were related to this recall. I had not been to the dealership in a while and Jamie Lee remembered me immediately. That gave me a comfortable feeling. He sat with me and explained thoroughly what the proceedures would be with my car. I was given a loaner vehicle while my car was being dealt with. Jamie contacted me daily to give me updates on my vehicles progress and even notified me of a perceived problem with my water pump, thereby saving me future money in repairs and labor. My car was finished a day earlier than anticipated. I was beyond pleased with his handling of my situation and car. Thank you Jamie. I appreciate all you did for me. More

Ms. Dorothy Lenny have demonstrated on each of my visit since 2007 to present a positive attitude & have been the most wonderful, professional, knowledgeable, individual when it comes to getting the highes since 2007 to present a positive attitude & have been the most wonderful, professional, knowledgeable, individual when it comes to getting the highest standard of service. Ms. Lenny is a team player & a bonus to Lexus of Cerritos. More

Went in for my Lexus IS250 60K service. Lexus of Went in for my Lexus IS250 60K service. Lexus of Cerritors was great. They even identified an issue with the water pump that was failing (unkno Went in for my Lexus IS250 60K service. Lexus of Cerritors was great. They even identified an issue with the water pump that was failing (unknown to me) and fixed it under warranty. Verdict: Recommended. More