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Lexus of Cherry Hill

Mount Laurel, NJ

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Employees
Reviews
Vehicles
4.9
663 Reviews
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1230 Route 73 South

Mount Laurel, NJ

08054

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Showing 663 reviews

December 12, 2022

Received excellent customer service from Ginger Ruby. She welcomed me and ask what services were needed. She provided an estimate for the requested services and how long a wait. Thank you Ginger. Appreci More

by welstd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Ruby
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Dec 13, 2022 -

Lexus of Cherry Hill responded

We’re delighted to get your 5-star review of Lexus of Cherry Hill. Ginger will appreciate your kind words. Thank you for working with our team!

Helpful
December 06, 2022

Jamie went above and beyond to assist me with my vehicle! I was thoroughly pleased by the whole experience! More

by Sundiva04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Dec 07, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that Jamie delivered a successful service experience. Drive safely, and we hope to see you back again at Lexus of Cherry Hill!

Helpful
December 02, 2022

The Service was perfect! My gratitude and thanks again to Jamie Robinson. Lexus of Cherry Hill has an A+ employee! More

by Marco
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson
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Dec 02, 2022 -

Lexus of Cherry Hill responded

Thank you for taking the time to review us! Your kind words mean the world to the entire Lexus of Cherry Hill team!

Helpful
November 19, 2022

Thorough service, on time and with good quality. Serviced my car there twice and both times very satisfactory. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 21, 2022 -

Lexus of Cherry Hill responded

This is the kind of feedback we love to see! Thanks for choosing Lexus of Cherry Hill. See you next time!

Helpful
November 18, 2022

Professional timely and did a great job communicating. Service was what I expected and more More

by Stosh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ginger
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Nov 21, 2022 -

Lexus of Cherry Hill responded

Thank you for this great review! We are thrilled to hear that you had a positive experience working with us here at Lexus of Cherry Hill.

Helpful
November 17, 2022

From start to finish Lexus of Cherry Hill Great service . Nice loaner car. Good follow up — More

by Davideugenebarber
Recommend Dealer
Yes
Employees Worked With
Fred
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Nov 17, 2022 -

Lexus of Cherry Hill responded

David, thank you for the great review! We appreciate your support and hope to see you back again at Lexus of Cherry Hill!

Helpful
November 15, 2022

Took care of my service quickly and efficiently. Mike was great and very professional. Always excellent. More

by hfgoldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salbo
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Nov 16, 2022 -

Lexus of Cherry Hill responded

Thank you for this 5-star review! We are thrilled to hear that you had a positive experience working with Mike and the Lexus of Cherry Hill team.

Helpful
October 19, 2022

Liked the dealership but I called the salesperson twice and he still hasn’t called me back. More

by Gregory Dodelin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damion Pugh
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Lexus of Cherry Hill responded

I apologize for any delay in following up, Gregory. Our Sales Manager, Joe Zalaf, tried reaching out to you to discuss your concerns. He left you a message so please give him a call at your earliest convenience. 856-727-1111 ext. 1117. Thank you, Tony LoBello - General Sales Manager

Helpful
October 10, 2022

Shannon Hicks very attentive to customers & their needs. Also assist with scheduling service around customer schedules More

by Jacksonchristelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks
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Oct 10, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Shannon and the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

Helpful
October 06, 2022

Jamie, was very professional, great communication regarding my car. Thanks again for helping me and great service More

by HollyMolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Oct 06, 2022 -

Lexus of Cherry Hill responded

We're elated that Jamie offered communicative assistance that shaped a positive experience. Many safe and happy miles from everyone at Lexus of Cherry Hill!

Helpful
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