Lexus of Cherry Hill

I receive excellent service at Lexus of Cherry Hill Jamie is an excellent consultant She lets me know what has to be fixed and when I need tires.. Hill Jamie is an excellent consultant She lets me know what has to be fixed and when I need tires.. More

Jamie has been my service consultant for years now. I really trust her judgement and she listens to your concerns. I never feel pressured when she tells me things I need fixed on my car which I truly a I really trust her judgement and she listens to your concerns. I never feel pressured when she tells me things I need fixed on my car which I truly appreciate. Every time I bring my car in for service I received 10/10 customer service from Jamie. One of the best in the business!! More

Very good service, friendly team, fair pricing, and an easy, stress-free car buying experience overall. easy, stress-free car buying experience overall. More

Great experience! Every employee was kind, helpful and made the entire experience wonderful. Jerry was fantastic! Every employee was kind, helpful and made the entire experience wonderful. Jerry was fantastic! More

Easy appointment via online link and app for routine maintenance. Waiting area is quiet in morning with wi-fi available to login. maintenance. Waiting area is quiet in morning with wi-fi available to login. More

Jamie is an excellent service advisor. She is knowledgeable, professional, and is very responsive to customer concerns. She is knowledgeable, professional, and is very responsive to customer concerns. More

I have been coming to Lexus of Cherry Hill since 2012 and have had great experiences. have had great experiences. More

Mark Levinson premium sound system amplifier routinely overloads and shuts off. Lexus of Cherry Hill (Richardson Imports) was unable to diagnose or repair. As a guess they tried to simply replace the app overloads and shuts off. Lexus of Cherry Hill (Richardson Imports) was unable to diagnose or repair. As a guess they tried to simply replace the app which did nothing. An overloaded amp can only be reset by turning the car off & back on, el which requires a complete stop if the driver wants to hear anything like their phone, navigation, traffic, music, etc. Just wind noise until the vehicle is pulled over & turned off & back on. Their team did not treat my Lexus at all so I sold it back. This transaction occurred only after being cursed at and mimicked to my face twice by the "sales manager" Tony Lobello. No other vehicle (including several year/model Lexus) ever once exhibited the malfunction that Richardson Imports was unable/uninterested in fixing. Not one other vehicle. Ever. Many of their employees claim to have years/decades of experience in the car business yet not a single employee can explain, diagnose, nor fix the unique malfunction. "xxxx poor" is the description of their team's treatment. More

Pleasant efficient staff, competent mechanics, free car wash most of year. The waiting area is comfortable. wash most of year. The waiting area is comfortable. More

Service area very courteous and efficient! They were on time and finished as scheduled Thank you! They were on time and finished as scheduled Thank you! More