Lexus of Chester Springs

Alvin was very helpful and accomodating. He showed me all the preowned that met my specifications and did not try to pressure me into a sale. I did buy a new 2013 but that was not related to any sales pitch. the preowned that met my specifications and did not try to pressure me into a sale. I did buy a new 2013 but that was not related to any sales pitch. It was a decision I made based on price and reviews. We test drove all the models I considered and he spend a lot of time walking the lot with me both on a hot day and a cool day. He was not reluctant to give me printed information about any car I asked for as I have found is the case with many dealers. The manager Spencer was also very friendly and offered to help us if we needed any additional assistance while Alvin was working with another customer. They made the purchase of the vehicle very easy and all the members of the sales team work well together and are friendly. More

Charles Bryan was the best salesman we have ever dealt with in buying a new car. He greeted us at the door and had the specific car we were interested in pulled up to the showroom door. He was not a pus with in buying a new car. He greeted us at the door and had the specific car we were interested in pulled up to the showroom door. He was not a pushy salesman but was very informative about the features in a discreet, unobtrusive way. One of the most frustrating aspects of buying a car is the amount of time you spend at the dealership with an inefficient process. Charlie was extremely efficient in shepherding us through the steps and there was no time wasted in unnecessary waiting. The finance person was very knowledgeable and had all of the paperwork prepared and organized. We were very impressed with the dealership and the professionalism showed by everyone, most importantly Charlie. He made the process painless and we would definitely buy a car from this dealership again. It completely changed the whole car buying experience in our minds. Thank you! More

I am a repeat customer to this dealership. I purchased my first Lexus RX in 2006, and after many years of great service and reliability with the car, I returned to purchase another RX. The dealership was my first Lexus RX in 2006, and after many years of great service and reliability with the car, I returned to purchase another RX. The dealership was very easy to work with, and very accommodating. I love my new car, and will return to the Chester Springs location for services needed on the vehicle. The dealership makes it very easy to do business with them, which is one of the key reasons I return. More

Al was very friendly, well informed about the car, took time to show me options, I didn't feel pressured to make decision, everyone that I spoke to at the delaership was very friendly time to show me options, I didn't feel pressured to make decision, everyone that I spoke to at the delaership was very friendly More

I called your dealership about purchasing a Lexus RX 350 last Thursday night. I spoke to Mary Ann Lonett on the telephone and she told me about a 2010 RX for sale. She described what the vehicle looked li last Thursday night. I spoke to Mary Ann Lonett on the telephone and she told me about a 2010 RX for sale. She described what the vehicle looked like and what the price was. My husband looked it up on your website and we decided that afternoon to make the drive to Chester Springs and take a look at the vehicle. At the end of the test drive, our minds were made up and we purchased my very first Lexus RX 350. I was thrilled and so was my husband. We felt Mary Ann Lonett provided outstanding service.We are very satisfied with the vehicle and we will be back again when it is time for my husband to purchase a vehicle. We will definitely be referring Mary Ann Lonett and your dealership to our family and friends who are looking to purchase a Lexus. Thank you very much. More

If you're looking to purchase a Lexus, Chester Springs is the dealership to go to. I've been two different Lexus dealerships prior to Chester Springs and their quality of service isn't comparable Springs is the dealership to go to. I've been two different Lexus dealerships prior to Chester Springs and their quality of service isn't comparable to Chester Springs. The staff I encountered were really pleasant and welcoming. Purchased my first Lexus from Chester Springs through Mary Ann back in 2007. I was very satisfied with my experience that I decided to come back to Chester Springs for my 2013 RX350. Mary Ann really pays attention to her customers' needs and tries her best to get what you want and need. She is very thorough and knowledgeable. Couldn't ask for a better experience. I hope to seek Mary Ann's assistance again with my future lexus purchases More

Mr. Lichtenstein was extremely knowledgeable. He possessed a positive attitude, and was very pleasant. I did not feel rushed at all during my visit. I would most definitely recommend this dealersh possessed a positive attitude, and was very pleasant. I did not feel rushed at all during my visit. I would most definitely recommend this dealership, as well as Mr. Lichtenstein. Thank you. More

I had the best service experience ever. Steve professionalism, caring attitude, product knowledge and commitment net to excellence makes him stand out. He worked hard with Lexus Corporate office professionalism, caring attitude, product knowledge and commitment net to excellence makes him stand out. He worked hard with Lexus Corporate office to assist me with my situation. He cares and it shows. Lexus of Chester Springs knows what customer is and I would strongly recommend their organization. I have a new transmission and am very happy. More

Great Location, Very Nice Courteous People.Alvan is very knowledgeable, He even sent David to walk through our new LX570.We highly Recommend buying from this location knowledgeable, He even sent David to walk through our new LX570.We highly Recommend buying from this location More

An excellent experience from the time I arrived until the time I left the dealer - 2 hours from the time I arrived until the time I left with the purchased vehicle (including a test drive and a trade in to e time I left the dealer - 2 hours from the time I arrived until the time I left with the purchased vehicle (including a test drive and a trade in to eval); on a busy Saturday. Dealership facilities were top notch; did not feel or look like you were in a dealership- more like Wilderness Lodge in Disney- quite impressive. Alvin was a professional who listened to my needs and gave me the options to construct a deal that met my requirements. No pressure to act and he was completely frank with all costs. A real professional. More