Lexus of Chester Springs
Chester Springs, PA
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 167 reviews
When I entered the dealership I was assigned a salesman, Al. I asked to see the IS250c, and I was asked, "You do know that's a $50,000 car, right?". I felt like Al was very condescending the whole time. Al. I asked to see the IS250c, and I was asked, "You do know that's a $50,000 car, right?". I felt like Al was very condescending the whole time. I'm not sure if it was because of my age (26) or other factors, but I felt that in Al's mind I should not have been shopping at Lexus. Since this visit I've shopped at other luxury dealerships and didn't get any sense of the way Al made me feel and I eventually bought a Volvo convertible of similar price. I will never forget my experience with Al. More
I had the pleasure of working with Mary Ann Lonnett to lease my 2013 RX 350 and really had fun working with her. She and Andrew Greim have worked with me for my last 4 Lexus vehicles. I have been a cust lease my 2013 RX 350 and really had fun working with her. She and Andrew Greim have worked with me for my last 4 Lexus vehicles. I have been a customer of Lexus of Chester Springs since they opened their doors here. Mary Ann and Andrew worked diligently to find the car I wanted and had it delivered quickly. The best part was when Mary Ann showed me all the new technology features in the 2013 model. She set up all of my settings & "accounts" for Sirius and the Nav system and demonstrated how the blind spot system works as well as the park assist tool. The next day, Mary Ann called my insurance company to transfer the insurance policy to my new car. As if that wasn't enough, she even gave me a Celine Dion CD to enjoy in my new car! Thank you Mary Ann. More
I had the opportunity to purchase my new Lexus RX 350 F Sport from Mary Ann Lonett. Mary Ann is an "Excellent" Sales Associate who listened to my needs when looking for a new vehicle and gave the best det Sport from Mary Ann Lonett. Mary Ann is an "Excellent" Sales Associate who listened to my needs when looking for a new vehicle and gave the best detailed service possible. This is my second Lexus vehicle that I purchased with Mary Ann's assistance and could not be more pleased with the entire experience. Mary Ann assisted me in every detail, sharing her thorough knowledge of what Lexus has to offer. I would like to thank Mary Ann for another great experience. I would definitely recommend Lexus Of Chester Springs to anyone looking for a dealership who puts the needs of their Customers FIRST. Thank you. Regards, Chris-Michael Halston More
I would highly recommend Lexus of Chester Springs for anyone looking to buy a car. I worked with Colette Dukes to buy a new Lexus LS and traded in my Acura TL. Colette and General Manager Spencer Phi anyone looking to buy a car. I worked with Colette Dukes to buy a new Lexus LS and traded in my Acura TL. Colette and General Manager Spencer Phillips made the purchase/trade a very simple and pleasant experience. No painful car buying games whatsoever. Although Lexus of Chester Springs was not the closest Lexus dealership to my home, my overall car buying experience was excellent and definitely worth the additional distance travelled. Tom Martellacci, the business manager made the payment process simple, efficient, and easy with no surprises when it was time to do all the paperwork. Everyone I met there was nice and my impression is that Lexus of Chester Springs is a great place to buy a car. More
This was my third purchase from Lexus of Chester Springs. My first two cars were IS250AWDs. This most recent purchase was the 2013 RX350 AWD. Al L. has been my sales person all 3 times and has never let me d My first two cars were IS250AWDs. This most recent purchase was the 2013 RX350 AWD. Al L. has been my sales person all 3 times and has never let me down. Al is very thorough in explaining vehicle features and specs. With the most recent purchase, Tom Martellacci helped a great deal in getting me the vehicle I wanted. I had always wanted a white car but was unable to get one due to end of season inventory in 2010. This time around, I requested the Starfire Pearl with Saddle interior along with multiple extra features. Although I had to wait approx 2 weeks for the exact car to be delivered, it was WELL worth the wait. I could not be any more happier with my car (and it's only day 2!!!) On pick-up day, my paperwork was ready to go and I only had to give my signature. I was in and out in about 1 hour. On top of the excellent customer service and response time, the dealership itself is absolutely GORGEOUS! It honestly is a must-see location. The waiting area is amazing: flat screens, snacks and drinks, computer room, WiFi. I will continue to work with Lexus of Chester Springs for my future vehicles as customer service only gets better with continued customer loyalty. More
This was our first car from Lexus of Chester Springs...happy to say we were not disappointed. My salesperson, Mary Ann, was very knowledgeable in explaining to us the different options availa Springs...happy to say we were not disappointed. My salesperson, Mary Ann, was very knowledgeable in explaining to us the different options available to us, which I must admit, can be somewhat overwhelming . Through all this, Mary Ann was very patient and treated us as if we were her only customer. She wanted to make sure we were happy with our selection, which we are. In addition, the dealership made us feel very comfortable in any service needs that may be required in the future... Even though we live a considerable distance away. Thanks again for making our experience a happy one. More
I just purchased my third new car from Lexus of Chester Springs. From the moment you walk in the door, you are greeted with professional customer service. Andrew Greim and Amar Patel are the best of the Springs. From the moment you walk in the door, you are greeted with professional customer service. Andrew Greim and Amar Patel are the best of the best in new car purchase experience. They are respectful of your time and make the new car buying experience fun and enjoyable. They will spend as much time with you as needed and make sure all of your questions are answered. When picking up my new car, it was detailed, clean and in perfect shape. The very next day after picking up my car, I personally received a call from Andrew Greim and Amar Patel asking if I had any questions and if my car was running as expected. I have publically commented on facebook about my positive experience at Lexus of Chester Springs and recommended them to my family and friends. I will definitely be going back for my next new car purchase. More
Overall, this was a very smooth and seamless transaction- a very fair price for my trade, a good price for the new Lexus, very little back and forth. The vehicle was delivered on-time, and everything was as a very fair price for my trade, a good price for the new Lexus, very little back and forth. The vehicle was delivered on-time, and everything was as it should be- paperwork correct and easy and the car was in perfect condition. Amar took the time to completely acquaint us with the operation and features. This was my first purchase from this dealer, but it will not be the last. More
my experience at the CHester Springs Lexus DEaler was Awesome . Mary Ann Lonett was very honest and helpful. she made my car buying experience exciting. it was a pleasure doing business with her.. thanks Awesome . Mary Ann Lonett was very honest and helpful. she made my car buying experience exciting. it was a pleasure doing business with her.. thanks soo much im still smiling while driving my new car. thanks again Mary Ann. More
Everyone was very friendly. Alvin was very informative with the workings of the vehicle. I was very comfortable during the stay. Tom was concise and informative. All in all a very nice place, also beaut with the workings of the vehicle. I was very comfortable during the stay. Tom was concise and informative. All in all a very nice place, also beautiful surrroundings. Thank You! Susan Latch More





