Lexus of Chester Springs

Always an A+ Experience I have been using Lexus of Chester Springs service department for three years. From Al who always greets you with a smile to Fred and Steve who are al I have been using Lexus of Chester Springs service department for three years. From Al who always greets you with a smile to Fred and Steve who are always great and professional and Steve Anderson, the Service Manager who can wow you with his knowledge, their honest professionalism is nothing short of spectacular. Love this dealership! More

Pleasant, no-pressure experience Worked with Josh Copeland and Steve Mathis to purchase our 2013 certified RX350, our 3rd RX over the years. Josh and Steve were extremely pleasant an Worked with Josh Copeland and Steve Mathis to purchase our 2013 certified RX350, our 3rd RX over the years. Josh and Steve were extremely pleasant and professional, while applying absolutely no pressure buy. Their title clerk, Ms Debbie Sam, was excellent in having the title and registration transferred to DE so that could we were able display a "permanent" license plate" in 1 week. And their technology guru, Jeremy Mitchell was about as patient a person he could be in explaining and demonstrating all the technological features of the car. He even came to our house in DE to provide the tutorial and stayed with us for almost 2 hours. Thus far, an outstanding 1st time experience with Lexus of Chester Springs. More

Things happen but it works out in the end This is just my luck. I was told "your car has been secured" then the next day I find out it's a different one being delivered. It was a shock at fi This is just my luck. I was told "your car has been secured" then the next day I find out it's a different one being delivered. It was a shock at first, and didn't get the price I asked, but what do you do? The next day, the finance fee goes down 1% more. Ugh. If I didn't have bad luck, I'd have no luck. The car is beautiful, in fact it's too fancy, but I'll get used to it. hahaha. Great ride, comfortable and will serve it's purpose. Hearing how the management spent a day and a half running around trying to find a car for me is impressive! Things go on behind the scenes that you don't realize are happening just to make your experience a pleasant one. I do wish I had pushed for an answer when I asked about protection plans to consider at sale because I really would have liked to review them before signing for the car. That's my fault for not making sure all my emails were answered. More

Pleasant car buying experience This is the 2nd time I have purchased a car from this dealership. My original experience was good and that is what brought me in the 2nd time 6+ year This is the 2nd time I have purchased a car from this dealership. My original experience was good and that is what brought me in the 2nd time 6+ years later. My 2nd trip was just as pleasant as the first. I worked with Darian in internet sales to discuss what I was looking for. She sent me some information on the car I was interested in and later in the day I went in to test drive the car. When I arrived Darian introduced me to Scott Messmore, my sales adviser. We test drove the car, I liked it - he answered any questions I had and then we made a deal. It was a very smooth car buying experience. There is no "hard sell" even when you go into the little office to sign the paperwork, there was no additional pressure from Tom Martellacci to buy extended warranties etc. He let me know what was available I made a decision as whether I wanted to add anything and that was that. All in all we had everything wrapped up in a few hours, very smooth. Very friendly staff. I would certainly recommend and plan to return again when I am ready for my next new car. More

Informative, Professional and Interactive. This is the 2nd time we have purchased a vehicle from the dealership and have dealt with Amar Patal on both occasions. This is the best dealership tha This is the 2nd time we have purchased a vehicle from the dealership and have dealt with Amar Patal on both occasions. This is the best dealership that I have dealt with over the many years of buying cars. The experience was stress free, relaxing and extremely thorough. If all dealerships offered this level of quality service the stigma associated with the .automobile experience would be viewed in an entirely different manner. More

The BEST! Vince is fantastic! Honest, patient, professional, and I love my new RX F Sport! This dealership represents what all car dealerships should shrive for Vince is fantastic! Honest, patient, professional, and I love my new RX F Sport! This dealership represents what all car dealerships should shrive for. Jeremy was also very thorough explaining the cars technology to me at time of delivery. Thank you for making this experience as painless as possible. More

Two leases in one day My wife and I recently leased two 2015 Lexus vehicles from Chester Springs- an RX and an ES. The experience was perfect- easy stress-free negotiation My wife and I recently leased two 2015 Lexus vehicles from Chester Springs- an RX and an ES. The experience was perfect- easy stress-free negotiations and perfect delivery. In fact, the sales consultant, Amar Patel, even delivered the RX to our house and picked up our lease return! Both vehicles are the exact color and configuration we were looking for and both were delivered in perfect condition. All promises were kept and we couldn't be more pleased. These were the third and fourth vehicles we leased from Amar and Chester Springs and I'm sure we will be back for two more in three years! More

Tom Belisari was wonderful Found my car online, called the dealership, went in and Tom made it a very easy process. I thought I would be there for 4 hours and was out of there Found my car online, called the dealership, went in and Tom made it a very easy process. I thought I would be there for 4 hours and was out of there in 1. More

Professionalism at Work Recently purchased a Lexus at Lexus of Chester Springs. The entire experience was pleasant from start to finish! The entire transaction was very p Recently purchased a Lexus at Lexus of Chester Springs. The entire experience was pleasant from start to finish! The entire transaction was very professionally handled. More