Lexus of Clearwater

The service staff is very friendly and accommodating. They deliver as promised in a most efficient manner. They deliver as promised in a most efficient manner. More

The people are nice to deal with but do not seem to have adequate management. No two service advisors have the same information. I got my vehicle back from a service and something simple didn’t work when adequate management. No two service advisors have the same information. I got my vehicle back from a service and something simple didn’t work when I got it home. When I called to find out how to fix it I had to make an appointment to bring it back. Fortunately I stumbled on to the solution before having to drive 25 miles back. They were also confused over a factory recall. They told me a tire rotation was $67 and then on the next visit it was free. I also had to pay $150 deposit for a loaner car and have not gotten it back after 2 days. If I had not prepaid too much for several oil changes I would not be going back. I actually prefer to change my oil myself because it is faster and done right. I’m sure new management could straighten this place out. Turnover seems high and that leads to the problems. More

We were greeted right away, with no pushy managers, and they had cars in stock. they had cars in stock. More

I recently had an issue with my Lexus RX, and once again, the experience exceeded my expectations. I was able to schedule an appointment quickly, and the entire process—from check-in to resolution—was smooth the experience exceeded my expectations. I was able to schedule an appointment quickly, and the entire process—from check-in to resolution—was smooth, efficient, and completely stress-free. What truly stands out is the consistency. Every interaction with the team is professional, courteous, and focused on delivering top-notch service. They not only resolved the issue promptly but also made sure I felt informed and taken care of every step of the way. As usual, everyone and everything was excellent. This level of service is exactly why I continue to trust Lexus and Lexus of Clearwater. Highly recommend! More

David Menne, our salesman, was a pleasure to work with. There are a few too many automated messages. Overall, it was a good experience. There are a few too many automated messages. Overall, it was a good experience. More

responsive and kept updated to an issue ( time delivery). My salespersons Ted and Brian were very helpful and friendly My salespersons Ted and Brian were very helpful and friendly More

My service tech Michael was fabulous! definitely very friendly and informative. Highly recommend him. appreciated the text and the video update.! definitely very friendly and informative. Highly recommend him. appreciated the text and the video update.! More

I have been very happy with all of the employees that I have dealt with at Lexus of Clearwater. They have all been courteous and friendly. My vehicle has always been promptly serviced and returned to me have dealt with at Lexus of Clearwater. They have all been courteous and friendly. My vehicle has always been promptly serviced and returned to me freshly washed. This. time they even picked my car up and later returned it, leaving me a loaner to use. More

Our salesperson, Issac Locke, was fabulous to work with. He is extremely knowledgeable and patiently worked with our indecisiveness to make sure we got the car we needed. There were no pushy sales tactics. He is extremely knowledgeable and patiently worked with our indecisiveness to make sure we got the car we needed. There were no pushy sales tactics. He has followed up to answer any questions that we may have had after our purchase. It's been many years since we bought a car and this experience was a pleasant one. More

Had a great experience with the dealership. Patti was particularly helpful making an appointment that was convenient for me. I had a recall that was going to take a little longer and they gave Patti was particularly helpful making an appointment that was convenient for me. I had a recall that was going to take a little longer and they gave me a loaner, which was very nice. My service advisor Carter was very efficient and easy to work with. More