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Lexus of Cleveland

Cleveland, OH

4.9
3,348 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,348 reviews

July 09, 2025

I recently visited Lexus to purchase a new vehicle, and I had the absolute pleasure of working with Candice Thomas. From the moment I walked in, she made my family and I feel welcomed and at ease. What reall More

by Iman C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
Jul 09, 2025 -

Lexus of Cleveland responded

Iman, thank you for choosing Metro Lexus and for taking the time to highlight the outstanding service you received from Candice! We are thrilled to have you as a customer and we hope you are loving your new car. Safe travels!

July 09, 2025

Sam was excellent from the beginning to the end of our purchase. He made buying our new Lexus so easy and made us feel so appreciated as customers. More

by lorilou001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
Jul 09, 2025 -

Lexus of Cleveland responded

Thank you for the review of Sam and the team, Lorilou! We are thrilled that you had a straightforward purchase process and welcome you to the Metro Lexus family!

July 09, 2025

Customer service was fantastic. Christian continually kept us in the loop with our new vehicle order status. The process was. Wru smooth. More

by tim.aktas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Weaver
Jul 09, 2025 -

Lexus of Cleveland responded

Tim, thank you for your business and your kind words about Christian! We are thrilled that he and the team took such great care of you, and we hope to welcome you back to Metro Lexus down the road. Enjoy your new vehicle!

July 07, 2025

Best way to buy a car with Terry in the drivers seat. Wouldn't go anywhere else! More

by Elklake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Weaver, Tysean Yorke
Jul 08, 2025 -

Lexus of Cleveland responded

Your kind review warms our hearts! Thank you from the Metro Lexus Team.

July 06, 2025

Tori, Ryan and John all made the purchase of my new NX an enjoyable experience, something I never expected to say about buying a car. More

by Vic
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Yee, Tori Grinzinger
Jul 07, 2025 -

Lexus of Cleveland responded

Hi Vic, what a wonderful review of Tori, Ryan, and John! We are thrilled that our team made your purchase experience so positive and memorable. Thank you from all of us at Metro Lexus and congratulations on your new Lexus NX!

July 05, 2025

What a pleasure working with Allison. We were so happy to be able to buy the vehicle in 45 mins. Never had such an easier experience buying this SUV. Metro is a great company to work with More

by nadineclar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver, Allison Smith
Jul 07, 2025 -

Lexus of Cleveland responded

Thank you for sharing your experience! We are delighted to hear that Allison and the team made the purchasing process so smooth and efficient. We appreciate your support of Metro Lexus and hope to see you again down the road!

July 05, 2025

My wife and I enjoyed the entire experience. No pressure, just nice friendly people willing to help us. Abed was the difference. I am having fun exploring all of the features on the car. More

by mlmille
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Lexus of Cleveland responded

Congratulations on your new car! We are happy to hear that Abed and the team made your purchase process so positive. Thank you from all of us at Metro Lexus!

July 03, 2025

I had an outstanding experience working with Christian at MetroLexus. From the moment I walked into the dealership, he made the entire car-buying process smooth, transparent, and enjoyable. He was incredi More

by Rossana Artuza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Lexus of Cleveland responded

Rossana, we're happy to hear that Christian provided such a smooth and enjoyable experience at Metro Lexus. Thank you for sharing your positive feedback with us!

July 02, 2025

What a wonderful experience! I did not expect such a wholesome experience at a car dealership, but this particular place and people made it awesome! Big thanks to Ryan and Tom!!! More

by Wcrissey
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan, Ryan Yee
Jul 02, 2025 -

Lexus of Cleveland responded

It's great to hear that Ryan and Tom made your experience at Metro Lexus so memorable! Thanks for sharing your positive feedback with us.

July 02, 2025

I began my search for an up grade to my 2017 Rav 4. I made it clear to the sailsman that I wasn’t in a hurry to find the right car. To my surprise he never presured me but made himself available and as More

by Pbfrank04
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke, Matt Stolarski, Sam Ibrahim
Jul 02, 2025 -

Lexus of Cleveland responded

Thank you for sharing your experience with us at Metro Lexus! We're glad to hear that our team provided a pressure-free and supportive environment during your search. Enjoy the upgrade, and feel free to reach out if you have any more questions!

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