Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
331 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 11 mos

Industry Experience

40 yrs, 2 mos

Specialties & Trainings

Certified

5.0

331 Reviews

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331 Reviews of Terry Ramey

June 19, 2026

Dealership Rating
Employee Rating

I had an great experience with Terry Ramey at Lexus of Cleveland. This is my first Lexus and I didn't know what to expect. I told Terry what I was looking for and she worked and found exactly what I was l More

by Kellytramos1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 22, 2026

Lexus of Cleveland responded

Hi, thank you for taking the time to share your experience with Terry at Lexus of Cleveland! We are so glad to hear that she was able to help you find the perfect Lexus and provided excellent service. We will definitely pass along your kind words to Terry. Thank you for recommending her to others. We appreciate your business!

June 18, 2026

Dealership Rating
Employee Rating

Terry is a consummate professional and was extremely kind, warm, and a pleasure to work with. She went above and beyond to make sure we got a great deal and was comfortable with every step of the proces More

by electrapace
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp

Jun 19, 2026

Lexus of Cleveland responded

Hello, thank you for your kind words! We are happy to hear about your excellent experience with Terry. We are thrilled that you were able to get a great deal and feel comfortable throughout the process.

June 18, 2026

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Employee Rating

As always, Terry Ramey made my lease experience very pleasant and comfortable. She is very personable and professional. Her genuine and kind nature adds to the enjoyable experience with my purchase expe More

by kgibaldi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marisa Bekoscke, Gina Bellitto

Jun 19, 2026

Lexus of Cleveland responded

Hello, thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that Terry provided you with a pleasant and comfortable lease experience. We are lucky to have her on our team. Thank you for choosing Lexus!

June 05, 2026

Dealership Rating
Employee Rating

Very knowledgeable, professional, and courteous. Very good follow through X. X. X. X. X. X. X More

by Rkurey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Panczyk

Jun 07, 2026

Lexus of Cleveland responded

Thank you so much for the positive review! We take pride in providing exceptional service and are thrilled to hear about your experience with our team. Thank you for choosing our business!

May 19, 2026

Dealership Rating
Employee Rating

Terry is a true professional. She navigated through some challenging issues without a problem. I would highly recommend her to anyone looking for a car. More

by Medinarogerr
Purchase Time
Recommend Dealer
Yes
May 22, 2026

Lexus of Cleveland responded

Hello, we are thrilled to hear that Terry provided top-notch service and made your car buying experience a seamless one. We appreciate your recommendation and look forward to continuing to exceed your expectations in the future.

May 07, 2026

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Employee Rating

Very professional, courteous, and competent. We continue to be impressed with Terry and the entire Lexus staff More

by Rkurey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

May 20, 2026

Lexus of Cleveland responded

Hi, thank you for the kind words! Our team at Lexus strives to provide top-notch service and we are thrilled that we continue to impress you. Your satisfaction is our top priority. See you soon!

May 02, 2026

Dealership Rating
Employee Rating

The whole experience was great. I really enjoyed working with Terry and Mike. They were both very friendly and welcoming. More

by Chrisaabraham13
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

May 16, 2026

Lexus of Cleveland responded

Hi, thank you for your kind words! We strive to make every customer's experience positive and it means a lot to hear that you enjoyed working with our team.

May 02, 2026

Dealership Rating
Employee Rating

Terry Ramey and Lexus was always good to me so that's why I continue to do business with Lexus. More

by Sshepherd831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke, David Kantor

May 16, 2026

Lexus of Cleveland responded

Hi, thank you for your loyalty. We strive to provide exceptional service and are grateful for your continued support. We can't wait to serve you again at Lexus.

March 17, 2026

Dealership Rating
Employee Rating

Great experience at Lexus of Cleveland with Terry Ramey! We were VERY particular about the car we wanted and she worked with us to get one that matched exactly. She was patient and communicated well thro More

by Virginiadriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Mar 19, 2026

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2026

Dealership Rating
Employee Rating

All members of the Lexus team were extremely professional and polite. We truly enjoyed our car buying experience and appreciated the help of Terry and Peter while searching for the perfect vehicle. More

by Kristatoole
Recommend Dealer
Yes
Mar 19, 2026

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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