Terry Ramey

Terry was very knowledgeable and easy to work with in buying our Lexus RX hydrid. Ask for Terry and you will be in good hands. buying our Lexus RX hydrid. Ask for Terry and you will be in good hands. More

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very professional, upfront and honest. friendly and caring about your purchase. Terri was very knowledgeable and listened to what I wanted out of a car. friendly and caring about your purchase. Terri was very knowledgeable and listened to what I wanted out of a car. More

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All of the staff I worked with had superior customer service skills. As someone who works in the auto industry, I felt comfortable and safe in the fact that they were going to help me get the car I want service skills. As someone who works in the auto industry, I felt comfortable and safe in the fact that they were going to help me get the car I wanted. Special thanks to Terry and Chris! More

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Very prompt professional and clean easy peasy second car I purchased from them and I probably will again I purchased from them and I probably will again More

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Mrs. Ramey provided excellent customer service. She was very professional and knowledgeable concerning the vehicle I purchased. Mrs. Ramey followed up with me when she got in the car I was interested in. very professional and knowledgeable concerning the vehicle I purchased. Mrs. Ramey followed up with me when she got in the car I was interested in. Thank you Mrs. Terry Ramey for your excellent & exceptional customer service. My experience was met with A1 service. God Bless & Grace to you!!! Jesus is Lord!!! More

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From the moment I walked in I knew this was going to be a good experience. The greeter, Terry, the salesperson, Micah, the tech expert all made me feel very welcome and at ease. All of them did their job i good experience. The greeter, Terry, the salesperson, Micah, the tech expert all made me feel very welcome and at ease. All of them did their job incredibly well. I would recommend Metro Lexus to anyone who is in the market for one of these fantastic cars. More

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The whole process from start to finish was perfect. Terry was professional and great to work with! Terry was professional and great to work with! More

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We had an excellent experience at Lexus of Cleveland. Terry Ramey was knowledgeable, kind, and encouraging and supportive of our process. She did not pressure and understood that we had other choices. Wh Terry Ramey was knowledgeable, kind, and encouraging and supportive of our process. She did not pressure and understood that we had other choices. What made the difference was Terry’s authentic and genuine support of my needs. Highly recommend and I love my black beauty Lexus NX 350. More

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My wife and I were interested in a certified preowned Lexus UX and I saw one listed on the Lexus of Cleveland website. I called the dealership and was connected with Terry Ramey in Sales. After answeri Lexus UX and I saw one listed on the Lexus of Cleveland website. I called the dealership and was connected with Terry Ramey in Sales. After answering all of my questions, we scheduled an appointment to look at the car. In the meantime, Terry emailed me a CarFax report, window sticker, inspection report, and pricing sheet for me to review before the appointment. Terry couldn’t have been nicer and more knowledgeable. She answered all of our questions and took us for a test drive. Rik, the Finance Manager, popped in to answer questions we had about registration, titles, etc. The car was in excellent condition and met all of our needs. After a few minutes of discussion, we agreed on a price and inked the deal. Refreshingly, the initial asking price was fair, so there was no need for a lot of back-and-forth. Terry never left her office to talk to the sales manager. It was quick, straight-forward, and painless. We picked up the car the next day and were welcomed to Lexus of Cleveland family . We were literally welcomed, as in the entire staff gathering to give us a round of applause. Micah, from the service team, clearly explained all of the features of the car to us, and Chris (and Sarah) from Finance walked us through the document signing. All were great. After one last conversation with Terry, we were on our way. I would highly recommend Lexus of Cleveland to anyone looking to purchase an excellent vehicle from a dealership with an experienced and friendly team. More

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The absolute best customer service experience I have ever had at a dealership. Terry Ramey was honest, friendly, and genuinely cared about making sure I got the vehicle I desired. The car-buying process wa had at a dealership. Terry Ramey was honest, friendly, and genuinely cared about making sure I got the vehicle I desired. The car-buying process was easy and stress-free. I highly recommend working with Terry Ramey at Lexus of Cleveland. More

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