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Lexus of Cleveland
Cleveland, OH
3,628 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,628 reviews
August 29, 2022
I Had A Great Experience @ Metro Lexus However They Did Change Pricing And was non transparent in revealing that change but We Worked it out and then the experience improved Change Pricing And was non transparent in revealing that change but We Worked it out and then the experience improved More
by mrdtradingcompany
August 26, 2022
First time buying a luxury car. The process of buying a car can be difficult many times depending on which dealer you go to. Going into this dealer I was on the defensive because of The process of buying a car can be difficult many times depending on which dealer you go to. Going into this dealer I was on the defensive because of bad experiences at other dealers. Ryan started the buying and selling process very well and to my surprise, he heard exactly what I wanted and proceeded to help me as well. Very satisfied with the purchase and for all his co-workers. Especially to Lisa who was very kind to me while I waited for the delivery of the vehicle. More
by Victor
Employees Worked With
Ryan Yee, Lisa Cales
August 26, 2022
Pleasure to work with. Made sure that I was happy with the car and service. Made sure that I was happy with the car and service. More
by Saigalswasita
August 23, 2022
Great service! Spotless environment! No surprises. They keep you informed of the service costs for your approval before any work is done. Been going there for y Spotless environment! No surprises. They keep you informed of the service costs for your approval before any work is done. Been going there for years and will continue to go there in the future. More
by margosian2
Employees Worked With
Jeff Miller
August 23, 2022
Very pleased with the service would recommend it's service to anyone salesman was nice and very professional service to anyone salesman was nice and very professional More
by Tinascipio12756
Employees Worked With
August 21, 2022
Very nice experience. Very smooth purchase only a few minor hiccups that were unavoidable. I purchased a white car and discovered Rail dust. Terry promptly scheduled se Very smooth purchase only a few minor hiccups that were unavoidable. I purchased a white car and discovered Rail dust. Terry promptly scheduled service and had vehicle detailed More
by Mmurphy3955
Employees Worked With
August 20, 2022
Although it was very frustrating to get a vehicle over the past 6 months, once we were able to get a sales agent to respond to our calls and e-mails, we were very pleased with the service department and n the past 6 months, once we were able to get a sales agent to respond to our calls and e-mails, we were very pleased with the service department and new car transition team. More
by RH
Employees Worked With
Ryan, Josh Jancha
