Lexus of Cleveland

Where do I begin to describe the Amazing experience and service I received from Abed, and the Metro Lexus family. Even though I was there to purchase my very first Lexus (used) they treated me as if I walk service I received from Abed, and the Metro Lexus family. Even though I was there to purchase my very first Lexus (used) they treated me as if I walked through that door with a million bucks!! The patience they displayed with me the kind words and support will never be forgotten I have never had such a heartwarming experience like that before at a Dealership. I cried like a baby! I will remember that day for the rest of my life! If you guys happen to see this please know I am Grateful to have had the pleasure of working with you guys! Abed, you are awesome! More

abed was very helpful with my leasing a new lexus es 350. highly recommend this young man and the dealership.explained all the details of leasing in this pandemic and delays possible in delivery from factory. highly recommend this young man and the dealership.explained all the details of leasing in this pandemic and delays possible in delivery from factory.only took a few weeks and final delivery was done in one hour. More

Very professional,very efficient,extremely interested in my complete satisfaction,all my technical questions answered fully my complete satisfaction,all my technical questions answered fully More

The Complete experience in purchasing My new Lexus was pain free. Everyone was very nice and professional. And The Celebration they provide For customers was a great added touch have already recommended pain free. Everyone was very nice and professional. And The Celebration they provide For customers was a great added touch have already recommended to family when they are considering a new car to think about Metro Lexus Bill B 2022 ES Hybrid More

My experience at Metro Lexus from the courteous and knowledgeable staff, to the complete, proper and quality service results of management and technicians has meet my uncompromising standards for my ve knowledgeable staff, to the complete, proper and quality service results of management and technicians has meet my uncompromising standards for my vehicle and personal satisfaction! I appreciate top notch service from a dealership that is equivalent to the quality, craftsmanship and engineering of Toyota and Lexus vehicles! You can be confident that the honest, qualified and experienced Automotive Technicians and Service Management team will provide you with the best possible service available for all of your car maintenance needs. More

Michael in parts was very professional and knowledgeable. He was a pleasure to work with. Thank you Michael and Logan in service He was a pleasure to work with. Thank you Michael and Logan in service More

Pleasant and efficient Includes the sales manager, the salesman, and the finance person. The transport company was also very pleasant. salesman, and the finance person. The transport company was also very pleasant. More

Josh was his usual efficient and professional self. The Service Department at Metro Lexus is the best I’ve experienced. The Service Department at Metro Lexus is the best I’ve experienced. More

From the moment I entered Lexus Service Department everyone was attentive, caring, and focused on meeting my needs. Rate them #1 everyone was attentive, caring, and focused on meeting my needs. Rate them #1 More

Cordis Bunch was a pleasure to work with. Very professional .and excellent communication. I would definitely say he is a asset to Metro Lexus. Very professional .and excellent communication. I would definitely say he is a asset to Metro Lexus. More