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Lexus of Cleveland
Cleveland, OH
3,628 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,628 reviews
August 06, 2022
Jeffrey Miller is the best. He gives the the best personal service of anyone I I have ever worked with.. he is truly customer friendly! He gives the the best personal service of anyone I I have ever worked with.. he is truly customer friendly! More
by jjb11
Employees Worked With
Jeff Miller
July 28, 2022
This dealership is by far the most professional environment that I have encountered. I own a Ford but was treated the same as a luxury brand owner. Cassie in service went above and beyond to take c environment that I have encountered. I own a Ford but was treated the same as a luxury brand owner. Cassie in service went above and beyond to take care of my vehicle needs. I cannot say enough good things about her! Thank you! More
by EMT43058
Employees Worked With
Cassie Thadeus
July 26, 2022
I bought a used vehicle I found on the internet at metro lexus.Tori was great, she had all my paperwork ready to sign when I arrived. I came from out of state with a trailer to take the car home. It was so lexus.Tori was great, she had all my paperwork ready to sign when I arrived. I came from out of state with a trailer to take the car home. It was so great that she's ready for me !! More
by scollins2260
Employees Worked With
David Weaver, Tori Grinzinger
July 23, 2022
The dealership has been courteous and helpful. I particularly like the fact that the service personnel take time to explain the work that is proposed. I particularly like the fact that the service personnel take time to explain the work that is proposed. More
by Majohanek
Employees Worked With
Paul Cooper
July 22, 2022
I had a very good experience with Metro Lexus, very friendly staff and low pressure sale. Initially, I worked with Abed to test drive an IS300 to get a feel for the 4IS platform as I was interested in friendly staff and low pressure sale. Initially, I worked with Abed to test drive an IS300 to get a feel for the 4IS platform as I was interested in purchasing an IS350 that was on its way to the dealership. I loved the car and decided to opt for the 300 instead. Abed and David were able to get me approved at a really nice rate. In addition, I got good value for my trade in! I am looking forward to conducting future business with Metro Lexus in the coming years. More
by Eric H
July 20, 2022
Always attentive, courteous and responsive. Service is above the competition. I appreciate the staff informing about suggested service work before they begin the process. Service is above the competition. I appreciate the staff informing about suggested service work before they begin the process. More
by dorenda.swanson2016
Employees Worked With
Jeff Miller, Cordis Bunch
July 17, 2022
It’s always an all-around first class experience with Metro Lexus! Terry is fabulous, as is everyone on the team. They make you feel like you’re part of the family and go above and beyond to ensure you g Metro Lexus! Terry is fabulous, as is everyone on the team. They make you feel like you’re part of the family and go above and beyond to ensure you get the car that’s best for you. More
by Nicoleann4
Employees Worked With
