Lexus of Cleveland

Chris was awesome! Great customer service! He answered all of our questions and got us in the car if amour dreams quickly! Thanks Chris! Great customer service! He answered all of our questions and got us in the car if amour dreams quickly! Thanks Chris! More

It was a great experience all around and let me test drive the car even thought they closed in 15 minutes. The next week I came back an bought the car and they even did a new car unveiling that I didn't drive the car even thought they closed in 15 minutes. The next week I came back an bought the car and they even did a new car unveiling that I didn't expect. More

As long as MATT LONG sells Lexus, I will buy from him. He was extremely patient as I changed the model several times. When I finally settled on what I wanted, he spent weeks looking for my new car (there He was extremely patient as I changed the model several times. When I finally settled on what I wanted, he spent weeks looking for my new car (there was a chip shortage after all) and kept in constant contact. I ended up buying my (used) RX350 Sport sight unseen from 1,000 miles away. When I picked it up and saw it in person, it was exactly what Matt said it would be. I loathe the car shopping process, but Matt was no-pressure and actually listened to what I wanted to buy instead of trying to sell me what he wanted to sell. It was the easiest car buying process I have had in the 30+ years I have been buying cars. The whole team at Metro Lexus was amazing. There are simply not enough positive adjectives to describe Matt and Metro Lexus. I will definitely be back. More

Christian was very friendly and easy to work with; knows the product well and works around the customer's needs. Was very organized and efficient so I was not waiting around dealership wasting time. Excelle the product well and works around the customer's needs. Was very organized and efficient so I was not waiting around dealership wasting time. Excellent to work with. More

I've known Matt for a few years now and this is the second Lexus he helped me with. I will be returning to Matt soon. JR second Lexus he helped me with. I will be returning to Matt soon. JR More

Christian was absolutely wonderful to work with! He went above and beyond to find us exactly what we wanted and always updated us on the progress of our suv getting here! Wonderful customer service! He went above and beyond to find us exactly what we wanted and always updated us on the progress of our suv getting here! Wonderful customer service! More

Christian is very passionate and helpful. He has helped me a lot finding the actual status of my new car when it was delayed, which has greatly relieved my anxiety over that time. He has helped me a lot finding the actual status of my new car when it was delayed, which has greatly relieved my anxiety over that time. More

I've been leasing my Lexus RX350s since 2014 from Terry Ramey, and my experiences have been amazing. The Lexus Dealership has consistently shown their customers high quality and high priority. I will conti Ramey, and my experiences have been amazing. The Lexus Dealership has consistently shown their customers high quality and high priority. I will continue to purchase/lease in the future. More

My experience at Metro Lexus was amazing! Additionally, Matt was exceptional. He answered all my questions, and is still continuing to help me after leasing my car! Additionally, Matt was exceptional. He answered all my questions, and is still continuing to help me after leasing my car! More

Kevin was awesome to work with. The Toyota Tacoma I bought from Metro Lexus was listed online and I was 400 miles away. Kevin worked with me as if I were there in person and made th The Toyota Tacoma I bought from Metro Lexus was listed online and I was 400 miles away. Kevin worked with me as if I were there in person and made the process extremely easy to buy and get shipped to me within a week. I would highly recommend working with Kevin and Metro Lexus. More