Lexus of Cleveland

Very accommodating and staff were all helpful and friendly! Desiree worked around my schedule and was always available to answer my questions friendly! Desiree worked around my schedule and was always available to answer my questions More

I had been to the Akron and Willoyghby dealerships and had bad experiences. I contacted an old golfing buddy who had been going to Metro for years for a recommendation. Without hesitation, he recommended had bad experiences. I contacted an old golfing buddy who had been going to Metro for years for a recommendation. Without hesitation, he recommended Kevin McGuire. Kevin was truthful with no surprises. I was inflexible with my order and Kevin complied perfectly. I had trouble getting the car to interface with my garage doors and Kevin arranged to have Skylar come to my home and office to setup the system. She was a first class professional. I've sent many emails to friends about my experience with Kevin, Skylar and Metro. (Including an old friend who owns some dealerships in Kentucky.) First Class - You'll be treated right!! More

Kevin was a joy to work with and made the process very easy from start to finish. easy from start to finish. More

We've been working with Kevin for 8 years and counting. He's truly a nice man and a great sales person. He's honest and makes you feel comfortable. Keep up the good work, Kevin! I look forward to futur He's truly a nice man and a great sales person. He's honest and makes you feel comfortable. Keep up the good work, Kevin! I look forward to future business with you. Jieff Thamm More

Very good customer service, timely service, reliable and easy to make appointments. Nice waiting area with refreshments. easy to make appointments. Nice waiting area with refreshments. More

The space was clean and classy. Our salesperson (Lisa Cales) was helpful and informative but not at all pushy. The used car sales manager came to introduce himself. Everyone was fri Our salesperson (Lisa Cales) was helpful and informative but not at all pushy. The used car sales manager came to introduce himself. Everyone was friendly and professional. The process was smooth and well orchestrated. More

Desiree was incredibly AMAZING! !! Very friendly and knowledgeable and accommodating , she got me in the PERFECT VEHICLE!!!! I love her and I LOVE my NX….. have already referred sev !! Very friendly and knowledgeable and accommodating , she got me in the PERFECT VEHICLE!!!! I love her and I LOVE my NX….. have already referred several friends….. you have an AMAZING employee in Desiree!!!!!! More

Very friendly staff and numbers came out exactly as quoted. Ryan was tremendous in dealing with me. quoted. Ryan was tremendous in dealing with me. More

I had a great buying experience at Metro Lexus. I was surprised with an unveiling of my new vehicle. That was awesome. Highly recommend metro Lexus. I was surprised with an unveiling of my new vehicle. That was awesome. Highly recommend metro Lexus. More

I had such a wonderful experience with Metro Lexus. My sales lady, Lisa, is efficient and knowledgeable. While we were waiting in the lobby for a receptionist, Lisa passed by and offered service to us My sales lady, Lisa, is efficient and knowledgeable. While we were waiting in the lobby for a receptionist, Lisa passed by and offered service to us without questions. She is great with responding to texts. Lisa is extremely funny too! She made our test drive enjoyable. This is by far the most positive car buying experience. More