Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Lexus of Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
3,629 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Contact Dealership
View Awards

13600 Brookpark Rd

Cleveland, OH

44135

Directions

By Type

Showing 3,629 reviews

June 09, 2022

Great service, very helpful and extremely customer oriented and truly want the best for the customer. More

by Kwwalk811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver, Tori Grinzinger
Report | Print
Jun 09, 2022 -

Lexus of Cleveland responded

Your feedback is much appreciated! We hope you come back to see us at Metro Lexus for any of your future vehicle needs. Safe driving.

June 09, 2022

Got my ES serviced and Joshua was fantastic! No matter what I have gone to the dealership for, it is always such a pleasant experience. More

by abaezts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jancha
Report | Print
Jun 09, 2022 -

Lexus of Cleveland responded

Thank you so much for this fantastic review! We're delighted that you always have pleasant experiences working with us here at Metro Lexus. We look forward to seeing you during your next service appointment.

June 09, 2022

Buying process was seamless. My salesperson Tori was a true pleasure to work with. I’m very pleased with the whole experience More

by sean.scully
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp, Tori Grinzinger
Report | Print
Jun 09, 2022 -

Lexus of Cleveland responded

Thank you for the great review, Sean! We are so glad to hear that you found the right vehicle working with Tori. Drive safely, and we hope to see you back at Metro Lexus!

June 07, 2022

Amazing dealership! Everyone was knowledgeable, friendly and ready to help. Ryan was very patient in helping us get the car we were happy with and went over every little More

by charise_vic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp, Denae Jones, Ryan Yee
Report | Print
Jun 07, 2022 -

Lexus of Cleveland responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Ryan and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

June 05, 2022

Everyone was very nice and professional through the entire process. Would definitely recommend this dealership. More

by mccraken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denae Jones, Tori Grinzinger
Report | Print
Jun 05, 2022 -

mccraken responded

Tori and Denae were awesome during the whole buying process. They were very patient with all my questions. Thanks so much.

Jun 06, 2022 -

Lexus of Cleveland responded

Thank you for taking the time to review us! We are so glad to hear that Tori and Denae delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Metro Lexus!

June 03, 2022

My hour and a half at Metro Lexus was well within the appointment time allotted for my service. Paul was very accommodating and clearly explaining the work to be done. More

by daveandregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mapp, as always charming and outgoing., Paul Cooper
Report | Print
Jun 03, 2022 -

Lexus of Cleveland responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Paul. Drive safely, and we hope to see you back at Metro Lexus!

June 02, 2022

Very professional, helpful and personable. The whole process was very easy and I would recommend anyone to Tori! More

by Bill Ziadeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger, Lisa Cales
Report | Print
Jun 03, 2022 -

Lexus of Cleveland responded

We're glad you had a fabulous experience with Tori and the Metro Lexus team, Bill! Thank you for your business and excellent recommendation - we hope to see you back again next time!

June 02, 2022

Ryan was very professional, patient, and helpful. Ryan and his entire team were AMAZING! You guys rock! Thanks again More

by Dahsaarhomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
Report | Print
Jun 02, 2022 -

Lexus of Cleveland responded

Thank you for your enthusiastic review of Ryan and the Metro Lexus team! We are so glad to have you as a customer. Until next time!

June 01, 2022

Bought a used vehicle everyone was great. Our salesperson was Ryan i he was professional and answered all of our questions , we also met Dave in finance he was detailed and organized , Our n More

by Mark Hanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver, Ryan Yee
Report | Print
Jun 01, 2022 -

Lexus of Cleveland responded

Mark, thank you for the great review! We had such a successful purchase experience working with Ryan, Dave, and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

June 01, 2022

Very good people Very good cooperation Nice Dealer organized location I took my car very very clean Thank you for this service More

by ahmed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
Report | Print
Jun 01, 2022 -

ahmed responded

Thank you metro Lexus

Jun 01, 2022 -

Lexus of Cleveland responded

Ahmed, thank you for the great review! We are so glad to hear that you had such a successful experience working with the Metro Lexus team. Drive safely, and we hope to see you back!

Jun 01, 2022 -

ahmed responded

You very welcome

1
...
177
178
179
...
363