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Lexus of Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
3,628 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,628 reviews

March 28, 2022

Thanks to Christian following up on my lease on the 2018 Lexus I bought new, I made the decision to purchase it. Despite the fact that it was a simple lease buyout I was treated as though I just bought ano More

by dlb
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Lexus of Cleveland responded

We appreciate you stopping by to commend Christian. It's wonderful to hear that he helped your leasing buy-out process go smoothly. Thank you for choosing Metro Lexus and rating us five stars!

March 28, 2022

Dealership is friendly, clean and everyone is very courteous. This is 2nd car we purchased from Christian Miller. Christian did an outstanding job from start to finish! He is very friendly and kno More

by whawkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Lexus of Cleveland responded

We are so grateful to have you as a returning customer! Thank you for choosing Metro Lexus and for stopping by to share your experience with Christian and the team. Safe travels ahead!

March 28, 2022

Buying a car at metro Lexus was such a wonderful experience and I will be back! More

by Atdillon38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Lexus of Cleveland responded

We are thrilled that you had such a positive purchase experience with our team! Thank you for giving Metro Lexus your continued business and your five-star review. Safe travels!

March 28, 2022

The dealership pays attention to details. They schedule appointments for new car purchases and pickups that smooth the process. Christian was very helpful and I would recommend him highly. More

by brutter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Weaver
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Mar 28, 2022 -

Lexus of Cleveland responded

The Metro Lexus team is proud to see this feedback! We're glad that Christian was helpful and great to work with. See you again next time!

March 28, 2022

i have been a customer for many years and service throughout the dealership has always been excellent. More

by Joel Zaas
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Weaver
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Mar 28, 2022 -

Lexus of Cleveland responded

Joel, thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Metro Lexus team. Drive safely, and we hope to see you back next time!

March 27, 2022

The associates at Metro Lexus were Friendly ,Professional and Efficient . I would highly recommend this location. More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jancha
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Mar 27, 2022 -

Lexus of Cleveland responded

Donna, we're elated to have earned your recommendation! We're proud to deliver professional and courteous care, and we appreciate you sharing how much it means to you. Thank you for your kind review from all of us here at Metro Lexus, thank you for your kind review, and we'll be here whenever you need us next!

March 27, 2022

Tori is very knowledgeable and very kind and made my experience so enjoyable and easy! I would come back over and over again! More

by Jackie P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
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Mar 28, 2022 -

Lexus of Cleveland responded

Jackie, thank you for the great review! We are so glad to hear that Tori went the extra mile to assist you. We appreciate your support and hope to see you back at Metro Lexus!

March 26, 2022

Terry made my car buying experience very easy. I was able to get the best deal on the exact perfect car for my needs. This is the 3rd car I have put from Metro Lexus because they really make car b More

by betsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Mapp
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Mar 27, 2022 -

Lexus of Cleveland responded

Betsy, we're so excited that you returned to Metro Lexus to purchase another vehicle from us! Terry will love hearing how satisfied you are with your recent experience. We can't thank you enough for your loyalty and your support, and we hope you have many happy miles in your new car!

March 26, 2022

Everyone greets you with a smile! Very Clean! Tori was a pleasure to work with! Very easy and efficient buying process. More

by jackieromito
Recommend Dealer
Yes
Employees Worked With
Denae Jones, Tori Grinzinger
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Mar 27, 2022 -

Lexus of Cleveland responded

Jackie, this is the type of positive feedback our team aims to hear! We'll be glad to share with Tori that you truly enjoyed working with her, and the Metro Lexus team wishes you many miles of enjoyment in your new ride!

March 26, 2022

This is our fifth car from Metro Lexus and we have always had an excellent experience with everyone there in every department from sales through service. Definitely would not hesitate to recommend Metro Lexu More

by Btwebs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Report | Print
Mar 26, 2022 -

Lexus of Cleveland responded

Your loyalty to our dealership is simply outstanding! We couldn't be happier to hear that you've had such a positive experience with every department at Metro Lexus, and we are so grateful that you recommend us to others. Thank you for supporting our business from the whole team here, and we look forward to our next chance to work together!

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