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Lexus of Cleveland
Cleveland, OH
3,649 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,649 reviews
August 08, 2020
Clean cars in great conditions. The staff are helpful and knowledgeable. I’m satisfied with my purchase and will definitely recommend this place for my friends and anyone who wants to buy a Lexus. knowledgeable. I’m satisfied with my purchase and will definitely recommend this place for my friends and anyone who wants to buy a Lexus. More
by Khaled_1212_
Employees Worked With
Michael Gleydura, Jeff Sustersic, David Weaver, Rami Homsi
August 08, 2020
Rami was great to work with. Rami was patient throughout the entire process of selecting a new ES 350 and trading in my 2 vehicles. He got me good value on my trade ins as well a Rami was patient throughout the entire process of selecting a new ES 350 and trading in my 2 vehicles. He got me good value on my trade ins as well as a good price on the new car. My personal circumstances prevented me from visiting the dealership, so Rami personally arranged the delivery of my new car and the pick up of my trade ins. He went above and beyond. More
by dlotenero
Employees Worked With
Rami Homsi
August 06, 2020
My son and I had a excellent experience at Metro Lexus. Abed are sales person went above and beyond for us. We where from our of state (300 miles away) and the communication and reassurance the car would b Abed are sales person went above and beyond for us. We where from our of state (300 miles away) and the communication and reassurance the car would be there when we arrived, was spot on. More
by joeheadliners
Employees Worked With
August 01, 2020
Peter Mapp helped make the process of buying a car a very easy experience! He is professional, friendly and very helpful. He let me take a car home and try it out so I could make up my mind to Help me choose easy experience! He is professional, friendly and very helpful. He let me take a car home and try it out so I could make up my mind to Help me choose the right size and model. I will recommend Peter and his team at this Metro Lexus dealer to everyone I can. More
by Bexpo
Employees Worked With
Peter Mapp, Bob Alponat
July 25, 2020
Rami and the rest of the Metro Lexus team were very helpful and attentive. The vehicle options were fantastic, and their location is great for me. helpful and attentive. The vehicle options were fantastic, and their location is great for me. More
by Crestanik
Employees Worked With
Jeff Sustersic, David Weaver, Rami Homsi
July 22, 2020
Great buying experience Bought my first Lexus in 2000, just traded it on a 2019 RX350, it has been a wonderful car and still runs great, however nothing lasts forever, If I c Bought my first Lexus in 2000, just traded it on a 2019 RX350, it has been a wonderful car and still runs great, however nothing lasts forever, If I can get similar longevity from the RX i will be happy indeed, the dealership along with a great sales person Terry Ramey made the buying experience smooth and hassle free More
by Mlloyd112
July 20, 2020
Friendly and looking for ways to help Rami was incredibly friendly and easy to get along with. He listened to our wants and needs and even anticipated things we did not know we wanted yet Rami was incredibly friendly and easy to get along with. He listened to our wants and needs and even anticipated things we did not know we wanted yet. Everyone at Metro was very warm as well as professional. We left very happy with our new car, no questions, and confident that if we needed anything at all, everyone on staff would do their utmost to help us. More
by juliemrdck69
Employees Worked With
Rami Homsi
July 20, 2020
Rami was very patient during my purchasing. The dealership/environment was very clean and the staff was very welcoming. I can appreciate the hands-on service.... Most importantly the professio The dealership/environment was very clean and the staff was very welcoming. I can appreciate the hands-on service.... Most importantly the professionalism of Rami More
by quincycleveland
Employees Worked With
Rami Homsi
July 17, 2020
Staff at Metro Lexus exuded the utmost professionalism The sales staff at Metro Lexus exuded the utmost professionalism from my first test drive until I sat down to sign my documents. The process was seaml The sales staff at Metro Lexus exuded the utmost professionalism from my first test drive until I sat down to sign my documents. The process was seamless and I thank Kevin McGuire, David weaver and Christian the technology specialist for their expertise. More
by aprilmcclellancopeland
Employees Worked With
Christian the technology specialist, Kevin McGuire, David Weaver
