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Lexus of Cleveland

Cleveland, OH

4.9
3,649 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,649 reviews

June 30, 2020

Metro Lexus is a first class dealership. Our salesperson, Matt Long, was great to work with. He made sure we were happy with our deal and has followed through with all our questions. I have been very impress More

by Joe
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Weaver, Denae Jones
June 30, 2020

Great experience! Matt was super helpful and really streamlined the entire process. Really enjoying the new vehicle and looking forward to future endeavors! Thank you! More

by Matt werner
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
June 30, 2020

I recently purchased a new Lexus GX at this dealership. Matt Long facilitated the sale. He was very helpful and made the process very smooth. He answered all my questions and beyond. I had a wonderful expe More

by Downss2012
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
June 30, 2020

The best service by the best salesperson. I just purchased my third lexus from Matt Long. Because of the pandemic, I bought it sight unseen without going to the dealership. Matt made sure my More

by IKW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

We enjoyed our experience at Metro Lexus. Matt Long was very helpful through the whole process of buying our new car. Thank you for all your help. We are enjoying the new car. More

by J.becker
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

My husband and I picked up our brand new 2020 Lexus NX a few days ago and we are blown away by all the new updates with technology from the 2016 model. We are loving the car and are thankful to Matt and the More

by christy.s.conrad
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Everyone was kind and polite, but fun. While I do appreciate professionalism, I also appreciate a little humor and people with great personalities too. You have a great staff at Metro Lexus More

by hbaker
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian..., Michael Gleydura, Denae Jones
June 30, 2020

Christian Miller helped me on my journey of buying a Lexus. He was/is very knowledgeable about Lexus's (cars in general for that matter). I highly recommend Christian, as that was the least painful c More

by christopher.y.shamoon
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

I have purchase other vehicle, in other dealers but none like this one. The experience that I have was the best one that someone could have got going to a dealer. Thank you Terry, for making my experience t More

by argenispichardo30
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
June 29, 2020

Purchased a used rx350 I called to view vehicle during lock down in April. Kevin McGuire was extremely helpful and went out of his way to make sure that I was comfortable. More

by tkorek
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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