Lexus of Colorado Springs

We have always had great customer service at Lexus of Colorado Springs. We bought the car and the service plan from them and happy with both. Robert helped us this last time with a clunking sound in th Colorado Springs. We bought the car and the service plan from them and happy with both. Robert helped us this last time with a clunking sound in the brakes/front wheel. They took the time to explain it to us and help us to look for and prevent rocks/debris getting caught in the wheels/rotors or brake system. Very happy with the Lexus team. More

Louis and Angel are professional and thorough our experience from beginning to end was pleasant there were no surprises except for a couple of good ones. I will recommend Louis and the Dealership Ang experience from beginning to end was pleasant there were no surprises except for a couple of good ones. I will recommend Louis and the Dealership Angel runs a customer friendly business More

Great customer service, Eric has been very helpful. When he saw me he took care of me right away. When he saw me he took care of me right away. More

The service center at Lexus of Colorado Springs is amazing. Billy always takes exceptional care of us when we go for the service on our vehicles. amazing. Billy always takes exceptional care of us when we go for the service on our vehicles. More

Poor customer service… rude used car director. Would not want to take responsibility for the break system that were not good condition in the car we were about to purchase Would not want to take responsibility for the break system that were not good condition in the car we were about to purchase More

Said the car would be ready to test drive at 12:00. It wasn’t ready until after 1:00. Car was so dirty I was embarrassed to test drive it. Waited another hour to visit with salesman to say we will buy It wasn’t ready until after 1:00. Car was so dirty I was embarrassed to test drive it. Waited another hour to visit with salesman to say we will buy the car. Waited another hour to visit manager to finalize purchase(paid cash)Once the vehicle was ready to drive home it had been washed, but there were 3-4 dirt/grease smudges on the headliner. After 4 1/2 hours at the dealership we drove home(200 miles )and realized there was no owner’s manual. Staff was very friendly, but the dealership lacks organization and quality of service. In fairness, it was a Saturday. More

I like Cleanliness, friendly and ready to serve love the refreshments the availability of loaners refreshments the availability of loaners More

pretty good. they picked me up from the airport and gave me a sandwich and my car. they picked me up from the airport and gave me a sandwich and my car. More

Abe and Louis were great to work with. Dante was not helpful. Old school negotiating is not favorable. Dealer website had false information for online purchase. Dante was not helpful. Old school negotiating is not favorable. Dealer website had false information for online purchase. More

Ive used this dealer to service my Lexus cars since 2010 because they are courteous, prompt, and professional. because they are courteous, prompt, and professional. More