Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Lexus of Concord

Concord, CA

Overview
Employees
Reviews
Vehicles
4.8
586 Reviews
Lexus of Concord – Proudly Serving Concord, Walnut Creek, Pleasant Hill, Oakland, Berkeley, San Jose, Pleasanton, and the Greater Sacramento & San Francisco Bay Area since 1999 Family-owned and operated with a commitment to excellence, Lexus of Concord has been delivering an exceptional automotive experience for over two decades. Whether you’re searching for a new or pre-owned Lexus, our certified sales consultants are here to guide you every step of the way. And when it comes to service, our award-winning team—including Master Certified Technicians—ensures your vehicle performs at its best for years to come. Conveniently located in Concord, we proudly serve customers throughout the Greater Bay Area, including Concord, Walnut Creek, Pleasant Hill, Oakland, Berkeley, San Jose, and Pleasanton. Experience the Lexus of Concord difference—where world-class vehicles meet world-class service.
Contact Dealership
View Awards

2101 Market St

Concord, CA

94520

Directions

By Type

Showing 586 reviews

March 18, 2026

I’m grateful with service at Lexus of Concord. Thank you Lupe for your help! More

by Sophiacervero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 21, 2026

Very good service! Everything was completed on time and exactly as I had anticipated! Highly recommended. More

by gregs3677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sawaya
Report | Print
Feb 23, 2026 -

Lexus of Concord responded

Thank you for the feedback, Greg! We're glad everything was completed smoothly and promptly. We hope to see you again at Lexus of Concord!

February 20, 2026

The service is excelente, always . They are very caring on your needs and they’re good at communicating on any concerns. More

by irmaalvarez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2026 -

Lexus of Concord responded

Thank you for sharing your love for our team! We appreciate your business and hope to welcome you back to Lexus of Concord down the road, Irma.

February 15, 2026

My brother is very ill lives out of state and I have had to travel several times to help him. Lexus of Concord has been very flexible with scheduling maintenance and service interval during this period. More

by davrado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2026 -

Lexus of Concord responded

We're grateful to have been able to assist you during this difficult time. Thank you for choosing Lexus of Concord and please let us know if there’s anything else we can do for you!

February 14, 2026

Lexus if Concord are always go above and beyond. Norma was an absolute pleasure to work with and very knowledgeable. Great customer service More

by domenicmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carvalho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2026 -

Lexus of Concord responded

Thank you for sharing your fantastic feedback about Norma and our team, Domenic! We are grateful for your business and we hope to see you again at Lexus of Concord!

February 03, 2026

My latest interaction with Norma Gonzales for my Lexus 2011 was Excellent I give he the highest rating More

by Aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2026 -

Lexus of Concord responded

Aida, thank you for sharing your fantastic feedback about Norma and our service team! We are grateful for your business and we hope to see you again at Lexus of Concord.

January 28, 2026

Was very pleased to have my vehicle serviced in a timely manner with a friendly and knowledgeable staff. I was made aware of what the procedure would involve and provided with a comprehensive expiration of More

by gibbsmanxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Sawaya
Report | Print
Jan 29, 2026 -

Lexus of Concord responded

Thank you for sharing your positive feedback about our service team! Making sure you're well-informed and comfortable throughout the process is important to us, and we're glad to hear everything went smoothly. See you next time at Lexus of Concord!

December 30, 2025

Excellent service as always. Highly recommend lexus of Concord for all service needs. Nick Carvalgo is great. More

by anthonyamaya2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Report | Print
Dec 30, 2025 -

Lexus of Concord responded

We’re grateful for your five-star rating, Anthony! It means the world to us. Nick will be so happy to hear your feedback as well. See you next time at Lexus of Concord!

December 26, 2025

Nick Carvalho has been taking care of my LX570 ever since I bought it from the dealership. He has treated the SUV as if it was his own. My SUV still looks brand new and has served my family many times on lon More

by bernard2nd2none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Report | Print
Dec 29, 2025 -

Lexus of Concord responded

Thank you for sharing your glowing review of Nick's outstanding care! We’re grateful for your loyalty here at Lexus of Concord. Enjoy those road trips, Bernard!

December 02, 2025

I’ve been Lexus owner for 20 years, Norma and everyone at the dealership, including John, on the sales side, is always receptive, and a pleasure to work with. More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norms
Report | Print
Dec 03, 2025 -

Lexus of Concord responded

Hi Natalia! Thank you for your trust and loyalty over the past 20 years here at Lexus of Concord. We truly appreciate your business and your kind words about Norma, John, and the team. See you next time!

1
2
...
59