Lexus of Concord

I just took our 2010 Lexus GX 460 in for the 200,000 mile service. The vehicle was purchased new from Lexus of Concord, and serviced there since new. My current service advisor is Nick Carvalho and I enjo service. The vehicle was purchased new from Lexus of Concord, and serviced there since new. My current service advisor is Nick Carvalho and I enjoy working with him each visit. More

Lexus of Concord gave us a very good experience when we purchased our new hybrid car. David was our salesman and he is a cut above all others. He is very pleasant, knowledgeable and low pressure. I hig purchased our new hybrid car. David was our salesman and he is a cut above all others. He is very pleasant, knowledgeable and low pressure. I highly recommend this dealership for your next purchase. More

Both Dakota and Mark were excellent resources as I shopped for a pre owned ES300h. I’m pleased with the experience from start to finish. There was no pressure to buy and all aspects were clearly exp shopped for a pre owned ES300h. I’m pleased with the experience from start to finish. There was no pressure to buy and all aspects were clearly explained. More

On time. However they did not completely explore a problem that I’m having and therefore it was not fixed However they did not completely explore a problem that I’m having and therefore it was not fixed More

Everyone was very professional, There is a nice waiting area with refreshments and restrooms. They set me up with a great loaner while my older model Lexus was in the shop. And they seem to have fixed the area with refreshments and restrooms. They set me up with a great loaner while my older model Lexus was in the shop. And they seem to have fixed the problem, most importantly. More

Service Rep Nok Carvallo was present right on time scheduled for ES 300h regular service. I was informed about the work to be done, and after exactly two hours it was completed to my satisfaction, and scheduled for ES 300h regular service. I was informed about the work to be done, and after exactly two hours it was completed to my satisfaction, and including a complimentary car wash. The car runs smooth as silk & I do take care of it at Lexus of Concird!! Thank You 🙏 More

Vehicle maintenance services and customer follow up provided by the Lexus of Concord staff are excellent. provided by the Lexus of Concord staff are excellent. More

Service Consultant, Bill Hammond and his team performed good basic maintenance in a timely manner on my Lexus. Good communication skills. I recommend this dealership for service. good basic maintenance in a timely manner on my Lexus. Good communication skills. I recommend this dealership for service. More

My service rep was Jeff. Excellent job! Fast in & out. Very professional and extremely courteous. Have all my service performed at Lexus Concord. Excellent job! Fast in & out. Very professional and extremely courteous. Have all my service performed at Lexus Concord. More

I enjoy taking my vehicles to Lexus of Concord and working with Service Advisor Nick Carvalho. The 10,000 mile service schedule was performed and the vehicle was finished in a hour and a half. That working with Service Advisor Nick Carvalho. The 10,000 mile service schedule was performed and the vehicle was finished in a hour and a half. That’s quick. I will be returning to Lexus of Concord for my next service. I have been a customer since 2004. More