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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
544 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 544 reviews

February 27, 2024

Great customer service. Nick Cavahlo was great as mt service adviser. Car was returned clean and washed More

by Garfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Cavahlo
Report | Print
Feb 27, 2024 -

Lexus of Concord responded

We're glad to know you had a great experience with Nick and our team at Lexus of Concord. Thanks for highlighting the excellent customer service, we appreciate it!

Helpful
February 24, 2024

Great! Great! great! Stuff this section. Pisses me off. So there. Fifteen hit on it. More

by JonQrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do t k ow
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Feb 26, 2024 -

Lexus of Concord responded

Thank you for the review! We appreciate you taking the time to share and hope to see you again at Lexus of Concord!

Helpful
February 22, 2024

I was very satisfied with the service performed on my 2006 Lexus GX 470. Bill Hammond’, the service advisor was prompt and professional. Service was excellent. More

by reneasiain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
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Feb 22, 2024 -

Lexus of Concord responded

We're glad to know you had a satisfying experience with Bill and our team at Lexus of Concord. We strive for promptness and professionalism in all that we do! Thanks for your feedback!

Helpful
February 21, 2024

Concord Lexus provides prompt, friendly and knowledgeable sales and service. I enjoy visiting this dealership, it’s always a pleasant experience. More

by teresamaes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Stacey
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Feb 21, 2024 -

Lexus of Concord responded

It's wonderful to know you've had consistently pleasant experiences at Lexus of Concord. We strive for prompt, friendly service and we appreciate your positive feedback. See you next time!

Helpful
February 16, 2024

Love bringing my car to Lexus of Concord Jeff is wonderful to work with. Best service ever More

by rrpooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Feb 16, 2024 -

Lexus of Concord responded

We love to hear you're always in great hands with Jeff! Thanks for trusting Lexus of Concord with your vehicle needs.

Helpful
February 11, 2024

Everyone so helpful. Easy in and out. Washed my car before returning it to me! More

by gerrywood2461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 12, 2024 -

Lexus of Concord responded

Gerry, it's wonderful to see the Lexus of Concord team provided you with five-star service. Thank you for sharing and we look forward to next time!

Helpful
February 07, 2024

Norma is always friendly, professional, accommodating and a pleasure to work with. She is an asset to this dealer. More

by fanatic_borax.0z
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
Report | Print
Feb 07, 2024 -

Lexus of Concord responded

We're so glad to know that Norma has been consistently providing you with excellent service here at Lexus of Concord. We'll make sure your kind words reach her! Thanks for the review and we look forward to serving you again soon.

Helpful
February 05, 2024

Norma in the Service Department is the best! Friendly, courteous, and always has me in and out in no time. More

by julielyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Report | Print
Feb 06, 2024 -

Lexus of Concord responded

Julie, it's great to know that Norma in our Service Department made your visit a breeze! Thanks for choosing Lexus of Concord and leaving this wonderful review.

Helpful
February 04, 2024

The inspecting, test drive, purchasing of my RX 500h was painless. The people I dealt with were very personable. More

by Bobdude
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randi Johnson. Basie Khan
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Feb 05, 2024 -

Lexus of Concord responded

We're glad to know your experience with Lexus of Concord was smooth and enjoyable. Thanks for choosing us for your Lexus RX 500h purchase!

Helpful
February 03, 2024

Great service at this location and Norma is a wonderful service advisor. I would recommend getting your Lexus serviced here. More

by fgamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Report | Print
Feb 05, 2024 -

Lexus of Concord responded

We're glad to know you had a great experience with our service advisor at Lexus of Concord. Your recommendation means the world to us! Safe travels!

Helpful
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