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Lexus of Concord

Concord, CA

4.7
591 Reviews
Lexus of Concord – Proudly Serving Concord, Walnut Creek, Pleasant Hill, Oakland, Berkeley, San Jose, Pleasanton, and the Greater Sacramento & San Francisco Bay Area since 1999 Family-owned and operated with a commitment to excellence, Lexus of Concord has been delivering an exceptional automotive experience for over two decades. Whether you’re searching for a new or pre-owned Lexus, our certified sales consultants are here to guide you every step of the way. And when it comes to service, our award-winning team—including Master Certified Technicians—ensures your vehicle performs at its best for years to come. Conveniently located in Concord, we proudly serve customers throughout the Greater Bay Area, including Concord, Walnut Creek, Pleasant Hill, Oakland, Berkeley, San Jose, and Pleasanton. Experience the Lexus of Concord difference—where world-class vehicles meet world-class service.
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2101 Market St

Concord, CA

94520

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Showing 591 reviews

February 03, 2026

My latest interaction with Norma Gonzales for my Lexus 2011 was Excellent I give he the highest rating More

by Aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Lexus of Concord responded

Aida, thank you for sharing your fantastic feedback about Norma and our service team! We are grateful for your business and we hope to see you again at Lexus of Concord.

January 28, 2026

Was very pleased to have my vehicle serviced in a timely manner with a friendly and knowledgeable staff. I was made aware of what the procedure would involve and provided with a comprehensive expiration of More

by gibbsmanxi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Sawaya
Jan 29, 2026 -

Lexus of Concord responded

Thank you for sharing your positive feedback about our service team! Making sure you're well-informed and comfortable throughout the process is important to us, and we're glad to hear everything went smoothly. See you next time at Lexus of Concord!

December 30, 2025

Excellent service as always. Highly recommend lexus of Concord for all service needs. Nick Carvalgo is great. More

by anthonyamaya2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Dec 30, 2025 -

Lexus of Concord responded

We’re grateful for your five-star rating, Anthony! It means the world to us. Nick will be so happy to hear your feedback as well. See you next time at Lexus of Concord!

December 26, 2025

Nick Carvalho has been taking care of my LX570 ever since I bought it from the dealership. He has treated the SUV as if it was his own. My SUV still looks brand new and has served my family many times on lon More

by bernard2nd2none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Dec 29, 2025 -

Lexus of Concord responded

Thank you for sharing your glowing review of Nick's outstanding care! We’re grateful for your loyalty here at Lexus of Concord. Enjoy those road trips, Bernard!

December 02, 2025

I’ve been Lexus owner for 20 years, Norma and everyone at the dealership, including John, on the sales side, is always receptive, and a pleasure to work with. More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norms
Dec 03, 2025 -

Lexus of Concord responded

Hi Natalia! Thank you for your trust and loyalty over the past 20 years here at Lexus of Concord. We truly appreciate your business and your kind words about Norma, John, and the team. See you next time!

November 06, 2025

I just took our 2010 Lexus GX 460 in for the 200,000 mile service. The vehicle was purchased new from Lexus of Concord, and serviced there since new. My current service advisor is Nick Carvalho and I enjo More

by radfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Nov 06, 2025 -

Lexus of Concord responded

Thank you for your loyalty and kind words about Nick and our service team! We appreciate your continued trust in Lexus of Concord and look forward to serving you for many miles to come.

May 01, 2025

Lexus of Concord gave us a very good experience when we purchased our new hybrid car. David was our salesman and he is a cut above all others. He is very pleasant, knowledgeable and low pressure. I hig More

by Debby H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
May 01, 2025 -

Lexus of Concord responded

Debby, we're delighted to hear that David provided you with such a positive experience at Lexus of Concord. Thank you for recommending us, and enjoy your new hybrid vehicle!

April 17, 2025

Both Dakota and Mark were excellent resources as I shopped for a pre owned ES300h. I’m pleased with the experience from start to finish. There was no pressure to buy and all aspects were clearly exp More

by Josie
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dakota, Mark
Apr 17, 2025 -

Lexus of Concord responded

Josie, we're delighted to hear that Dakota and Mark provided you with a pressure-free experience at Lexus of Concord. Thank you for sharing your positive feedback!

April 10, 2025

On time. However they did not completely explore a problem that I’m having and therefore it was not fixed More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 10, 2025 -

Lexus of Concord responded

Susan, thank you for your feedback. We're sorry to hear that the issue wasn't fully resolved during your visit to Lexus of Concord. Please reach out so we can ensure everything is addressed properly!

March 26, 2025

Everyone was very professional, There is a nice waiting area with refreshments and restrooms. They set me up with a great loaner while my older model Lexus was in the shop. And they seem to have fixed the More

by BT470
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sawaya
Mar 26, 2025 -

Lexus of Concord responded

We're delighted to hear that our team at Lexus of Concord provided you with a professional experience and took care of your vehicle's needs. It's great to know the loaner car was helpful while we worked on your older model Lexus. Thank you for choosing us!

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