Lexus of Concord

Excellent serviceGratitude for the experience Would Excellent service Gratitude for the experience Would recommend to anyone who had or intends to buy a Lexus. Will always drive to seek their serv Excellent service Gratitude for the experience Would recommend to anyone who had or intends to buy a Lexus. Will always drive to seek their service More

Excellent experience w/ Nathan. Timely check-in, courtesy shuttle service and Nathan's explanation and advise were all exceptional. Only suggestion - at times its difficult to get thru to the general service shuttle service and Nathan's explanation and advise were all exceptional. Only suggestion - at times its difficult to get thru to the general service telephone number - often being sent into voicemail. This does, unfortunately impact perception of service. More

Very pleased with our experience in buying our 4th Lexus. The salesman and the finance department explained everything to our complete satisfaction. Thank you Rich & Kathy Williams The salesman and the finance department explained everything to our complete satisfaction. Thank you Rich & Kathy Williams More

Routine maintenance ended with having to have car towed back to dealer for dealer created problem. 30 miles tow. No vehicle for 2 days. Late back to dealer for dealer created problem. 30 miles tow. No vehicle for 2 days. Late More

Emily is wonderful to work with, only reason I come for service.my time spent was within my expectations . Service cost was value rated forme. service.my time spent was within my expectations . Service cost was value rated forme. More

Lexus of concord LIED to me when I purchased my used car. They told me they would give me new tires back in Sept 2019, but found out in October 2020 that they actually did NOT install new tires. In the end t They told me they would give me new tires back in Sept 2019, but found out in October 2020 that they actually did NOT install new tires. In the end they did the right thing and installed 4 new tires. More

Excellent service from Emily. And top score for Wesley in Sales. I’ve purchased my third Lexus from Concord and the professionalism of their staff is why! Sales. I’ve purchased my third Lexus from Concord and the professionalism of their staff is why! More

Great service advisor and the crew at The Lexus of Concord is excellent. Thank you for the quality works during the pandemic and keep us safe in our car =] Concord is excellent. Thank you for the quality works during the pandemic and keep us safe in our car =] More

Since 2016 when I first visited Lexus of Concord, they have always taken very good care of my car and kept me well informed. The issue was explained well and addressed. The work was even completed a lit have always taken very good care of my car and kept me well informed. The issue was explained well and addressed. The work was even completed a little early. I will certainly continue to get my car serviced there and recommend it to others as it was to me. More

I’ve been a lexus customer for many years I’ve bought 3 cars over the years and I’ve always love the service I received but this time I wasn’t happy all my services guys who knew me are all gone my car was cars over the years and I’ve always love the service I received but this time I wasn’t happy all my services guys who knew me are all gone my car wasn’t detailed to my liking windows had spots and my service guy was just ok. I asked him to see if he could buff out some scratches and when I picked up my car no mention. So sorry all my guys aren’t there anymore. More