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Lexus of Cool Springs

Brentwood, TN

4.6
213 Reviews

1636 Westgate Circle

Brentwood, TN

37027

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Showing 213 reviews

August 29, 2025

Evan was my sales person. He did a great job. They didn’t have the car I wanted on site but he found one very quickly. More

by Ddazzled21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan
Sep 02, 2025 -

Lexus of Cool Springs responded

We're delighted to hear that Evan got you the car you wanted so quickly. We appreciate your business and hope to see you again at Lexus of Cool Springs.

August 18, 2025

Amanda was the BEST to work with! She truly has my best interest in mind and worked until I was happy with the right vehicle for me AND the deal made through financing. Very happy wit More

by whitney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Johnson
Aug 21, 2025 -

Lexus of Cool Springs responded

Whitney, it's awesome to hear Amanda made the process smooth and enjoyable! Thank you for choosing Lexus of Cool Springs and for sharing your experience. Safe travels ahead!

July 24, 2025

Dennis was a great salesman for my new to me Lexus. Phillip got all the electronics all set up. Both were extremely helpful! More

by Balddad3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Spry, Phillip Nash
Jul 24, 2025 -

Lexus of Cool Springs responded

Congratulations on your new Lexus! We’re happy Dennis and Phillip provided such great support. Thank you for choosing Lexus of Cool Springs.

February 08, 2025

You don't often see quality low mileage used cars under $10k, though this Lexus dealership occasionally brings in unique opportunities. I'm very thankful for Bristol Witt's professionalism and industry kno More

by joshua.lee.witt
Recommend Dealer
Yes
Employees Worked With
Bristol Witt
Feb 10, 2025 -

Lexus of Cool Springs responded

Thank you for sharing your experience with us at Lexus of Cool Springs! We're delighted to hear that Bristol Witt and our team provided a streamlined buying process. Enjoy your new ride, and we appreciate the support!

December 15, 2024

Dealership doesn't recognize the December to remember financing that is advertised didn't know this until I was filling out paperwork I will be refinancing ASAP. Also they installed my license plate on More

by ronkawasaki250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melissa
Dec 16, 2024 -

Lexus of Cool Springs responded

I'm sorry to hear about the issues you encountered with financing and the license plate installation. We strive for transparency in our promotions, and it's disappointing that this wasn't your experience. Please reach out if you'd like us to address these concerns further or assist with any other questions you might have. Thank you, Ronnie Warren - General Sales Manager - 6152215000

December 15, 2024

I purchased from this dealership a few months back, and overall, my experience was pleasant. Although I was buying out of state, which did present some challenges, the dealership did their part to ensure I More

by Mark L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shimal
Dec 16, 2024 -

Lexus of Cool Springs responded

Mark, we're delighted to hear that Shimal and the team at Lexus of Cool Springs made your out-of-state purchase a smooth experience. Thank you for recommending us, and we hope you're enjoying your new car!

November 10, 2024

Michelle took great care of me throughout the purchase process of my RX350. From the time I made my selection until I drove away. She spent a lot of time helping connect my phone and explaining how the te More

by Doris.wilson5607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Hunt
Nov 11, 2024 -

Lexus of Cool Springs responded

Doris, we're delighted to hear that Michelle provided such excellent service during your Lexus RX 350 purchase at Lexus of Cool Springs. It's great to know she was patient and thorough in helping you with the technology. Enjoy every drive!

October 20, 2024

Never received a reply to inquiries on a particular car/vehicle I was looking at. More

by mwwilliams1967
Recommend Dealer
No
Employees Worked With
None
Oct 21, 2024 -

Lexus of Cool Springs responded

We apologize for falling short in our communication. I would like to assist you with your vehicle inquiry, but without your full name, I cannot locate your contact in our system. Please reach out to me at any time. Ronnie Warren - General Sales Manager - 6152215000

October 19, 2024

We had a great experience thanks to Bayo! This is our second purchase from the dealership. More

by Brooklynkhoward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bayo
Oct 21, 2024 -

Lexus of Cool Springs responded

Congrats on your second purchase! The Lexus of Cool Springs team is happy to hear that you enjoyed working with Bayo. Thanks for your five-star review!

July 10, 2024

I have purchased many cars and this was the best buying experience I ever had. Doug Kevern was professional, patient and kind. I highly recommend him. More

by MindyR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Kevern
Jul 10, 2024 -

Lexus of Cool Springs responded

Mindy, we're delighted to hear that Doug made your experience at Lexus of Cool Springs the best one yet! Thanks for recommending him and choosing us for your purchase.

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