Lexus of Edison

Very professional and helpful, excellent dealership! Dale Johnson was extremely helpful and professional. He made the whole experience enjoyable and the buying process seamless. I would recommend this Dale Johnson was extremely helpful and professional. He made the whole experience enjoyable and the buying process seamless. I would recommend this dealership and Dale to my family and friends. The showroom is beautiful and spotless, great facility! More

Luxurious Lexus Experience of Edison!!!!! My husband and I went to the Lexus of Edison dealership this past weekend, 11/14/15, and to simply put, WE LEFT FLOATING ON CLOUD NINE! From start to My husband and I went to the Lexus of Edison dealership this past weekend, 11/14/15, and to simply put, WE LEFT FLOATING ON CLOUD NINE! From start to finish, we felt as though we were catered to. We were met and greeted with warm smiles and guiding hands. The major event held that day ran seamlessly. The service was immaculate; the salespeople were pleasant, warm & helpful; and we were able to roam the facility to explore the inventory at will and at our own pace. Thomas, who took us on our test drive, truly catered to our needs and wishes. My husband and I can be quite fastidious, but he obliged to do everything that we asked, even to questions like, "Can you squeeze in with us in the back seat to see how much room we have?" He would smile, crack a joke and immediately reply with, "Yes". He didn't rush the experience, every car we asked to see he immediately ran to provide, and he seemed completely at ease with any and every question we threw at him- trust me, we had plenty. Peter, our salesman, was amazing!!! He was very professional, provided great attention to detail, and most importantly, he didn’t make us feel like another number. My husband and I truly felt as though he tried to give us the best deal, and the best experience possible. He was very patient with our questions, he explained the paper work and walked us through the process step by step. Although this was our first Lexus purchase, he made us feel at ease and excited about it. Peter’s enthusiasm was contagious; we felt how he was genuinely excited for us! From start to finish, Peter has been thorough in his follow-up and follow-through. He truly made this experience a memorable one for us!!! THANKS PETER!!!! Lastly, Paola, our financial specialist, brought warmth to the experience in dealing with numbers and interest rates. She was thorough and patient in selecting the best banker to provide us with the best rates. She explained the process to us as we walked through it with her, and she didn’t try to push unnecessary promotions onto our financial package. We left her office feeling thoroughly satisfied with the service she provided us. ALL IN ALL, Lexus of Edison and their wonderful staff left us feeling completely satiated and ecstatic about our new purchase. With ease, they can add two new long-term customers into their Lexus family!!! Thanks for a wonderful experience and great memories!!! More

Excellent dealership; Pleasant environment; Great selections Joe Scerbo is extraordinary and a trustworthy Sales Rep. Made purchasing a car easy and a pleasant experience... Thank you; Bill & Maria from Stat Joe Scerbo is extraordinary and a trustworthy Sales Rep. Made purchasing a car easy and a pleasant experience... Thank you; Bill & Maria from Staten Island More

Joe Scerbo - THE BEST! "Joe Scerbo - Salesman Extraordinaire!" I can't count the number of people who warned me "not to go shopping for a car without having a man with me "Joe Scerbo - Salesman Extraordinaire!" I can't count the number of people who warned me "not to go shopping for a car without having a man with me!" I resented that...mainly because the friends and family members who "warned" me were all people who should know ME! They should know, by now, that I am not only a good judge of character, but that I always do my homework/research beforehand and that I had already made my decision on the make, model, year, color, mileage, features and price I was willing to pay! All that was left to do was to test drive and meet with the Best SalesPERSON at this dealership! Joe proved to be that person...he was an honest, sincere, experienced and straight-forward PROFESSIONAL! He recognized that I was a serious customer, that I wasn't there to waste his time or mine, that I knew what I wanted and he worked with me to "make it happen!" In my opinion, he is most definitely...a SALESMAN EXTRAORDINAIRE! More

Bait and switch Made an appointment with Thomas for 1:30 to test drive a ES 350 CPO car advertised on there website, was told the car would be ready and waiting . Arr Made an appointment with Thomas for 1:30 to test drive a ES 350 CPO car advertised on there website, was told the car would be ready and waiting . Arrived and was told Thomas was with another customer- introduced to Lisa who was clueless - after twenty minutes she brought the car around- when I asked about the CPO warentee , she told me the car was not - I showed her , her own web site and she was perplexed- then she told me the car was going to auction tomorrow and if I was interested I would need to buy today- completely unprofessional - violated my trust- when would I ever consider this dealership- I might add I'm a lexus owner purchased a GX 470 new- this car would have been for my daughter - More

Excellent offers and outstanding service . Just leased an IS 300 on 11/14and this is not the first time for me to buy/lease a car from this dealer and I got a great offer as usual and outstand Just leased an IS 300 on 11/14and this is not the first time for me to buy/lease a car from this dealer and I got a great offer as usual and outstanding service from Kelvin Camilo and Daniel Mercado thanks guys ..cant wait to do more business again soon . More

Good Dealership, Great People and Excellent Vehicles! Lisa Gonzalez is simply stellar. Without her thorough professionalism and people skills we would have walked out of the dealership without purchasing Lisa Gonzalez is simply stellar. Without her thorough professionalism and people skills we would have walked out of the dealership without purchasing the car. She played the role of a liaison perfectly between us and her managers. She was proactive in sending the latest pictures of the car when we called the dealership to inquire about the car. She was honest about the condition of the car including the smallest of details. It was her friendliness and professionalism that encouraged us to drive up to the dealership in Edison from Baltimore. She explained the details of the car so clearly that we did not find any negative surprises upon inspecting the car. Lisa Gonzalez made sure that we purchased the car in a win-win situation. Effectively she made the car purchasing experience a simple and an enjoyable one. We inspected the car at around 5PM and we purchased it the same evening which speaks about the thorough professionalism of the people at The Lexus of Edison-Particularly Lisa Gonzalez, the sales person and Daniel Mercado, the Financial Services Manager- and the impeccable condition of our vehicle. Lisa’s follow up after car purchase was equally stellar. She followed up regularly to make sure “all is well” with us and the car. She made sure that we get “out of State” number plates in a timely manner. It has been a month since we purchased our car and we are very happy with the purchase, the service of the dealership and Lisa. I would highly recommend her and “The Lexus of Edison” to anyone who is considering purchasing a quality Lexus vehicle and I have already referred them to my friends and family. More

Top Notch Dealer I'm not a big fan when it comes to car dealerships. Kelvin was my salesman. He was a great person to deal with. He understood my needs and ultimately I'm not a big fan when it comes to car dealerships. Kelvin was my salesman. He was a great person to deal with. He understood my needs and ultimately sold me an awesome car. This is the second vehicle that I purchased from Lexus of Edison. Their prices are fair and they have a great selection of cars to choose from. Daniel finalized the deal and I was back on the road. Thanks guys More

Steve Bayard is better sales person in my life I just what to say thank you for everything. We satisfy with car and price. Everything was nice and smooth. We will recommend this location. I just what to say thank you for everything. We satisfy with car and price. Everything was nice and smooth. We will recommend this location. More

Great Staff The staff was very helpful and patient. They showed me vehicles that overlooked. I finally took the 2012 Lexus IS 250. The price for the vehicle; belo The staff was very helpful and patient. They showed me vehicles that overlooked. I finally took the 2012 Lexus IS 250. The price for the vehicle; below average market value. Dale provided me with a very potent sales pitch and great with following up in timely matter. Justin assisted by providing essential details on why Lexus of Edison would be the best place for me. They have lived up to and beyond the standards described thus far. Paola helped me with securing the best financing available. The vehicle has been great to drive and I am loving the features. I am looking forward to continue working with these individuals in the future. More