
Lexus of Edison
Edison, NJ
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591 Reviews of Lexus of Edison
Exceptional Experience I'm always a bit nervous about making a big purchase and this was no exception, but my salesperson Dale Johnson was very patient and informative, he t I'm always a bit nervous about making a big purchase and this was no exception, but my salesperson Dale Johnson was very patient and informative, he took the time to sit down and provide me with all the information I needed to make the best decision on my car purchase. It was a lot of information to process but he delivered it step by step and was always ready to answer all my questions. After my purchase was finalized he extended the courtesy of introducing me to all the staff he thought could become useful resources if I were to require any assistance in the future. More
Excellent and Professional Service This was my first purchase of a Lexus vehicle. Dale Johnson was my salesperson, who is very professional, knowledgeable and patient. I was somewhat This was my first purchase of a Lexus vehicle. Dale Johnson was my salesperson, who is very professional, knowledgeable and patient. I was somewhat hesitant and indecisive at first to buy, but at the end I am very pleased with my purchase. He offered and made helpful suggestions on different options for me to take in buying the vehicle. He and his managers worked so well with me by making me an offer I could not refuse. Dale has also gone that extra mile to do a followup call days after my purchase to see how I am doing with the vehicle. He has extended himself over and beyond to make me a happy and satisfied customer. In addition, I found the employees to be friendly and very helpful. The building is extremely clean -- the main lobby, the waiting service area and even down to the restroom. I find that important because Lexus of Edison took all of this into consideration to keep their customers comfortable. More
Excellent treatment Was very easy dealing with the dealer and especially my sales rep Dale Johnson. He gave excellent and attentive treatment. The price was very fair. Th Was very easy dealing with the dealer and especially my sales rep Dale Johnson. He gave excellent and attentive treatment. The price was very fair. The experience was extremely pleasant. More
Excellent Customer Service - Recommended! This was our first time leasing a car at Lexus of Edison and Yan definitely took care of us from point A to Z. He was extremely helpful, patient and c This was our first time leasing a car at Lexus of Edison and Yan definitely took care of us from point A to Z. He was extremely helpful, patient and considerate and made the entire process very easy and pleasant. Yan definitely knew what he was doing - from helping us learn more about the features of the car to going through the paper work. He helped us find the exact vehicle that suited our needs and we felt comfortable enough to ask questions. We were put at ease and never rushed or hassled. Overall, a very professional dealer who's also very pleasant to work with. A dealership and dealer worth coming back to!! More
Our new ES350 This is the third car we bought at Lexus of Edison and we keep coming back not only for the Lexus, but for Dale Johnson. He is very knowledgeable, pr This is the third car we bought at Lexus of Edison and we keep coming back not only for the Lexus, but for Dale Johnson. He is very knowledgeable, professional and just a great guy to deal with. We never felt pressured in any way. More
Professional This was my first time dealing with Dale Johnsin and I found him to be very professional and helpful. He made sure all my needs were met and I left t This was my first time dealing with Dale Johnsin and I found him to be very professional and helpful. He made sure all my needs were met and I left the dealership feeling good about my purchase. I love the Lexus brand and with this experience I love it even more. More
Best car buying experience ever This was the best buying experience I have ever had. I just started looking for a new car and actually wasn’t sure whether I will purchase a Lexus or This was the best buying experience I have ever had. I just started looking for a new car and actually wasn’t sure whether I will purchase a Lexus or a different vehicle. My sales person, Kamalpreet Singh, was incredibly helpful. He patiently showed me the inventory and explained the Pros and Cons of the two vehicles which I have in my mind (Lexus vs. another car). He was honest and really looked out for my needs. I left very impressed with his professionalism, although I didn’t have a decision during my first visit. Kamal followed up with a call in two days and asked me about my car shopping experience. He obviously wanted my business but wasn’t pushy at all with our conversation. I was very happy with his thoughtfulness so decide to come in for a test drive. Kamal (and finance manager Daniel Mercado) made the process super easy and headache free. I would highly recommend him/Lexus of Edison to anyone looking for a new Lexus. More
easy and fun From the moment we walked in we were comfortable!! Never did we feel pressured or aggravated!! Nick was so fun to work with!!! And Anna went above and From the moment we walked in we were comfortable!! Never did we feel pressured or aggravated!! Nick was so fun to work with!!! And Anna went above and beyond!!! Will def be recommending this dealership to others!! Thank you Lexus of Edison More
Easy & smooth Just leased IS 350 F Sport ! Most of the negotiations/dealing through e mails & within a week I could seal the deal!I am happy that I went to them! Just leased IS 350 F Sport ! Most of the negotiations/dealing through e mails & within a week I could seal the deal!I am happy that I went to them! More
Dale Johnson is #1 We have been Lexus of Edison customer's since 2008 and my wife and I were looking to purchase a new GX to replace her existing GX. We met Dale Johnso We have been Lexus of Edison customer's since 2008 and my wife and I were looking to purchase a new GX to replace her existing GX. We met Dale Johnson and immediately found a connection with him. His expertise and knowledge of the Lexus product is top notch and soon after talking with him we knew we had found a new family friend. I have personally bought over a dozen new cars in my lifetime but none of those buying experiences come close to the outstanding encounter we had working with Dale. I would personally recommend Lexus of Edison and especially Dale to anyone that's looking for a new or used Lexus. More