
Lexus of Edison
Edison, NJ
Filter Reviews by Keyword
By Type
591 Reviews of Lexus of Edison
Super Service My salesman Dale Johnson went to great lengths over a period of weeks to locate an NX200t that came the closest to matching my needs and wishes re fea My salesman Dale Johnson went to great lengths over a period of weeks to locate an NX200t that came the closest to matching my needs and wishes re features, options, and colors, and successfully delivered my vehicle of choice swiftly and professionally. Dale was helpful and personable in all our dealings, and with the efficient help of Paola in Finance, got all my paperwork done in short order and on the road with a terrific new car that I am thrilled to drive. More
The Dealmakers Just purchased a preowned Audi from Dale Johnson today. From the beginning of the deal to the close, everyone we encountered was knowledgable, profess Just purchased a preowned Audi from Dale Johnson today. From the beginning of the deal to the close, everyone we encountered was knowledgable, professional and helpful. We would highly recommend meeting with Dale before you make a car buying decision! More
Excellent Experience Very satisfied with services I received from Kelvin Camilo and Lexus of Edison. I went to the dealership to lease a new car on my friends recommendati Very satisfied with services I received from Kelvin Camilo and Lexus of Edison. I went to the dealership to lease a new car on my friends recommendation. It was a very easy and simple process. Kelvin is knowledgeable, honest, and great to work with. There's no pressure . The dealership is welcoming and pleasant. I would highly recommend Kelvin & the dealership. More
The best Financier! After finishing the car process, I had one final step to take. I had to make sure that my car would remain as perfect as I first found it to be. We al After finishing the car process, I had one final step to take. I had to make sure that my car would remain as perfect as I first found it to be. We all know thats impossible in New Jersey but I had received other options to protect my car even after the purchase. My financier, Daniel Mercado, opened up a list of warranties for me to choose from. He went through each and every warranty I could select from, for my new vehicle and left me with the best options. He also recommended getting a warranty for my tires since the RX450H has less tire in its wheel. Not only did he recommend which warranties to purchase to protect my car, he also insured me for another year for free. He worked really hard to provide me with the best deals possible. I felt really satisfied when I left the dealership, knowing that I had a brand new luxurious vehicle covered for 9 years. I recommend him to everyone else looking for a great deal. More
Dale Johnson is the best! I just purchased a 2015 RC F Sport. The car is magnificent! My experience with the staff at Lexus of Edison was very pleasant. Dale Johnson my sales a I just purchased a 2015 RC F Sport. The car is magnificent! My experience with the staff at Lexus of Edison was very pleasant. Dale Johnson my sales associate was a pleasure to work with and met all of my requests. He worked especially hard to get the exact color combination I wanted! I recommend him to everyone! More
Warranty - Good Sales team and a great financial manager , thank you for making the efforts to send back the unused warranty to my financial institute , hoping t Good Sales team and a great financial manager , thank you for making the efforts to send back the unused warranty to my financial institute , hoping to do more business soon with you guys. More
Horrible customer service. Arrogant, lazy guy. Horrible. I didn't even get to see the car I intended to purchased and the salesman just seemed to not know to properly make dialogue and had us waiti Horrible. I didn't even get to see the car I intended to purchased and the salesman just seemed to not know to properly make dialogue and had us waiting for at least an hour when he left to "get keys". Terrible, just bought my new car from Lexus of Freehold which were much more prepared and disposed to treat a customer as he should be treated. More
Quick, Easy, Highly Recommended I went to Lexus of Edison initially because I was tired of the whole "dealership" experience. Someone told me to try them and I would be pleasantly I went to Lexus of Edison initially because I was tired of the whole "dealership" experience. Someone told me to try them and I would be pleasantly surprised. This is now my second car with them and I have not been disappointed. The entire process from searching for and buying the right car with Dale, to the mounds of Paperwork with Paola, to the service experience with Cheo, I have always felt like they were there to help me, not pressure me into paying for things I didn't want or need. In fact, they tend to make recommendations that save me money in the long run, which is greatly appreciated. Dale is very professional yet very comfortable to work with. He knows the product, answers my questions and provides a level of comfort that makes me not hyperventilate when it comes time to sign the documents. I will continue to go back to lexus for all of my future cars, and will recommend Dale and the rest of the crew without hesitation. More
Extraordinary Service Service excellence. I am so thankful for my experience at Lexus of Edison. I dealt with Zahid who is not only professional but is extremely kind and h Service excellence. I am so thankful for my experience at Lexus of Edison. I dealt with Zahid who is not only professional but is extremely kind and helpful. I left there with the vehicle I wanted, NX 200t fully loaded which drives wonderful. Thanks also to Daniel in the finance department. Extraordinary service, highly recommended. More
Great Experience! Working with Dale Johnson was a terrific experience - we traveled quite a distance to lease our car from this dealership. Wonderful time -- Justin To Working with Dale Johnson was a terrific experience - we traveled quite a distance to lease our car from this dealership. Wonderful time -- Justin Toth and Dale were amazing. Highly recommend this Lexus establishment to anyone looking for professionalism, courtesy, friendliness, honesty and fun. MJK More