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Lexus of Edison

Edison, NJ

4.4
584 Reviews

711 US Highway 1

Edison, NJ

08817

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584 Reviews of Lexus of Edison

April 04, 2022

They were very friendly and informative. I will recommend going to get your servicing done. We spoke to Henry Fink, he was very polite and helpful. More

by Vidour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Gonzalez
Apr 04, 2022 -

Lexus of Edison responded

We're pleased to see this feedback. It makes us happy that the team was informative and friendly. We'll see you again next time you need automotive attention!

March 17, 2022

Searching for a new car is exciting and it also can be confusing, especially these days with low car stock inventories. One needs a Guru to navigate through the rough car buying seas. Zahid Syed was our G More

by sandfred35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zahid Syed
Mar 18, 2022 -

Lexus of Edison responded

Congratulations on your purchase! We are thrilled that Zahid and the team gave you such a positive experience and made you a happy customer. Thank you for choosing Lexus of Edison!

March 11, 2022

Stay away from this place. They do everything they could to trick you into purchasing packages you don’t need and then hold your money hostage. More

by chiuwang
Friendliness
Recommend Dealer
No
Employees Worked With
Henry solano
Mar 24, 2022 -

Lexus of Edison responded

This review is upsetting to receive. Our intention is never to mislead our guests, and it's disappointing that your experience has led you to believe otherwise. Our team aims to make each detail of our packages clear during the purchase, and if we missed the mark this time, I sincerely apologize. I will share your review with our team, to ensure we're being as informative as possible moving forward. It sounds like it would be best if we spoke directly about this review. Please consider giving me a call, as I won't be able to locate your contact information from your username. Thank you, Kelvin Camilo - New Car Manager - (848) 359-8541

February 10, 2022

I called to speak to management they keep connecting me to my salesperson. I want to complain to management about my salesperson. I am annoyed. This will be my last car from Edison More

by RN721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name private
Feb 21, 2022 -

Lexus of Edison responded

I'm so sorry to hear that you didn't have a better sales experience with us and that you've had trouble reaching our management team. I would be more than grateful to step in and discuss your concerns with you directly. Please give me a call when you have a moment. Best, Kelvin Camilo - New Car Manager - (848) 359-8541

January 27, 2022

Professional Respectful friendly and caring.waiting room very clean. Snacks and beverages were very welcomed. Great service. More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Fink
Jan 27, 2022 -

Lexus of Edison responded

Ronnie, thank you for the great review! We are so glad to hear that you had an enjoyable service experience working with the Lexus of Edison team. Drive safely, and we hope to see you back again down the road!

December 24, 2021

Very friendly and provided complete information of all the features, cost and financing. Answered all our questions. More

by jayO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Altshul
Dec 27, 2021 -

Lexus of Edison responded

We're glad we could handle all your questions and concerns, Jay! Thank you for the glowing review and for taking your business to Lexus of Edison!

December 14, 2021

We were very well served by Mr. Dale Johnson of Lexus We were very well served by Mr. Dale Johnson of Lexus of Edison, NJ. Paperwork was expedited quickly and we left with our newly leased ES350 F Spor More

by Elizabeth Morand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Johnson
Dec 14, 2021 -

Lexus of Edison responded

We're glad your leasing experience was a success, Elizabeth, and we hope you love your new Lexus ES 350 F-Sport! Thank you for trusting Dale and the Lexus of Edison team to make it happen. Safe travels - and enjoy!

December 09, 2021

For a dealership of a luxury vehicle the welcoming and warm welcome and attention given was not expected but made the choice to buy instead of checking the available Lexus so easy to make. Great Customer More

by MAYHERTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Johnson, Samuel Altshul
Dec 09, 2021 -

Lexus of Edison responded

Thank you for the postive review! We strive to deliver a smooth and enjoyable experience to our guests, and your kind words validate our team. We will be sure to give kudos to Samuel for helping us earn your five stars. Enjoy your new car, and thank you for your business! - The Lexus of Edison Team

November 01, 2021

Mr. Robinson goes over and beyond in making sure I was satisfied with the service More

by Cecil Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Winston Robinson
Nov 02, 2021 -

Lexus of Edison responded

Thank you for giving Mr. Robinson such a special shoutout! We're grateful to have him on the Lexus of Edison team and are thrilled you had a great time working with him. Please let us know if there is anything else we can help you with down the road, Cecil!

September 27, 2021

I love my GX 460 we bought from Lexus of Edison. Israel Cabrera worked with me throughout the entire process. I use to own a ES 350 and got it service at Lexus of Edison, which made me comfortable with buy More

by silentservice731
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Cabrera
Sep 27, 2021 -

Lexus of Edison responded

Congratulations on your new Lexus GX 460! Your confidence in our team means a lot to us and we hope to work with you for a long time to come. Thank you from all of us at Lexus of Edison!