Lexus of Edison

Nick was awesome. Very professional and funny. He was very knowledgable and patient during my car buying experience. He went the extra mile to ensure that I got the car I wanted. I was impressed with the very knowledgable and patient during my car buying experience. He went the extra mile to ensure that I got the car I wanted. I was impressed with the overall car buying experience and customer service at Lexus of Edison. The management team was very helpful and professional. More

I had been looking for a used porsche 911 carrera cabriolet for awhile. What I learned in my search is that to avoid post purchase dissonance, the best bet is to buy from a porsche dealer or a luxury cabriolet for awhile. What I learned in my search is that to avoid post purchase dissonance, the best bet is to buy from a porsche dealer or a luxury nameplate dealer. Lexus of Edison being part of the Penske automotive group met my criteria. I found my car through cars.com and shot off a query to the dealer. Nick responded immediately and was accommodating and attentive. Since I was from out of state, I did not set up an appointment, and told Nick that I would drop,in when I could. When I dropped in unexpectedly, Nick was happy to see me and immediately worked with me. We test drove the car and then struck a deal. My first offer was accepted and I was delighted. During our exchange, it was obvious that Nick is proud of his profession, his dealership and the Penske organization. He was anxious to show my wife and I the second floor showroom which housed 150 cars, and to share the fact that the customer comes first. All employees park in a remote area and are shuttled to the dealership so the customer can park on site. What a novel idea! This transaction was totally stress free and as pleasurable as an experience of this type can be. Nick was helpful and became my advocate. Since I was from out of state, he helped me to get my PA plates within a week and also helped to arrange for a LoJack system to be installed while I waited when I picked up my car on a Saturday morning. I heartily recommend Nick, Lexus of Edison, and the Penske group, collectively they are a fine tuned organization that is customer centered and focused on customer satisfaction. It is no wonder that the major car manufactures have entrusted their retail business to the Penske group that now boasts a remarkable network of 243 dealerships nationwide. Well done Nick and the Penske organization. When considering your next vehicle purchase, visit a Penske site near you. More

We did our research on SUVs before making the decision to go with the Lexus RX350, but had little experience in choosing a dealership near us. After calling and visiting many other dealerships, we happened t go with the Lexus RX350, but had little experience in choosing a dealership near us. After calling and visiting many other dealerships, we happened to call upon Steven Tong at the Edision dealership. Steven was polite and straight forward. He is very sincere with helping us and did not try to push us into buying or giving us the cold shoulder like some of the other dealerships. After my initial call with Steven, he politely agreed to allow me to shop around some more before making any decisions on a dealership. I chose to call him back after receiving another offer and he told me to double check on some universal Lexus promotions given to all, sure enough, they were. After that, Steven didn't just match the offer, but gave us a much better price! We were blown away by his fairness in this situation. He then proceeded to attend to our every, and many, questions and concerns. We struck down an amazing deal and took the Lexus off the lot that day! This was such a great experience for me. I would defiantly recommend this dealership and Steven for anyone looking to buy Lexus. More

While looking to purchase a Lexus ES 350 I visited While looking to purchase a Lexus ES 350 I visited several dealerships in the area but found my dealer of choice at Lexus of Edison. Upon entering L While looking to purchase a Lexus ES 350 I visited several dealerships in the area but found my dealer of choice at Lexus of Edison. Upon entering Lexus of Edison I was greeted in an amiable manner and assigned to Nick Peresunko as my sales consultant. Nick was extremely pleasant, accommodating, highly professional, patient and knowledgeable while assisting me in finding a vehicle, understanding its functions and operation, arranging service and attending to all my needs and questions. To insure my satisfaction he exhibited sincere client interest and efficient follow-up skills. Dealing with him was a pleasure. Nick's manager ( I believe her name was Anna ) quoted me a competitive price without "games playing" and secured the deal. Daniel Mercado expedited financial matters and advised regarding protective packages in an effective manner. Overall my experience with Lexus of Edison was outstanding and I would highly recommend this dealership to my friends as it was recommended to me. More

The sales service was very good, patient in answering our questions, answering our requirements. We were really satisfied with the sales and customer service provided. questions, answering our requirements. We were really satisfied with the sales and customer service provided. More

You guys are great !! Did a beautiful job guiding me through my 4th Lexus 350RX lease. I would go nowhere else because you work with the client like no other. Thanks once again, for a wonderful exper through my 4th Lexus 350RX lease. I would go nowhere else because you work with the client like no other. Thanks once again, for a wonderful experience. Essam, you in particular, did an outstanding job ! Gailann Cioffi More

My husband and I are very pleased with the exceptional customer service we received from our salesman Zahid Syed and very proud of being owners of a new Lexus. I highly recommend Zahid if your looking for customer service we received from our salesman Zahid Syed and very proud of being owners of a new Lexus. I highly recommend Zahid if your looking for someone with good knowledge of cars, understanding, and professional. More

I currently drive a Subaru and I was looking for something a bit more luxurious. I came to Lexus of Edison to browse through the available cars. Zahid helped me and he showed me the current models something a bit more luxurious. I came to Lexus of Edison to browse through the available cars. Zahid helped me and he showed me the current models available. I fell in love with the is350. Zahid was very informative and professional. He didn't pressure or solicit me like other dealers I've visited. He wanted me to make the right purchase. We both mutually agreed that it was best for me to pay off and sell my car. I will DEFINITELY be back to purchase my new favorite car and I would love for Zahid to help me again. Thanks. More

I can not say enough about both my new car and the treatment I received at Lexus with Zahid Syed... Treated both my wife and myself with the upmost care and class..... Explained everything about the treatment I received at Lexus with Zahid Syed... Treated both my wife and myself with the upmost care and class..... Explained everything about the car that helped me overall..... My next car will be in the Fall and I am lokking forward to dealing with Zahid...... Richie Stumpf More

My very first experience at Lexus of Edison was exceptional. I met with Chris Young, my salesman, and described the type of vehicle and price bracket I was looking for. He knew exactly what vehicle exceptional. I met with Chris Young, my salesman, and described the type of vehicle and price bracket I was looking for. He knew exactly what vehicles Lexus of Edison had on the lot and in addition showed me some cars online in case I didn't find what I was looking for. He walked me thoroughly through the lot, we went from car to car, and he was very patient and kind. He allowed me test drive as many cars as I needed and wasn't pushy!! I have met pushy salesmen and I've never purchased from them. I found my car, the IS 250. He also listened closely to my monthly payment requirements. Long story short, two years later I'm still driving my car and whenever I need assistance with the vehicle I will call Mr. Chris Young and he continues to help me. I can leave him a voicemail and he will reply promptly. This is a frontline employee and a great performer. Thank you Mr. Young for all your help. More