Lexus of Edison

I have bought many cars in my lifetime, and this has been I have bought many cars in my lifetime, and this has been the best experience EVER! Prior to visiting Lexus of Edison, I visited three I have bought many cars in my lifetime, and this has been the best experience EVER! Prior to visiting Lexus of Edison, I visited three other dealerships with the intention of buying a car. I left all three of those dealerships very disappointed. I found them to be arrogant and everything seemed only about them rather than me, the customer. While searching on the Internet I found a car that seemed to be what I was looking for. I asked a question and Nick called me back, answered my question and we made an appointment for the next morning. Nick and Lexus of Edison was a refreshing experience. My expectations were greatly exceeded. We came to an agreement quickly, because they were willing to negotiate without the half day ordeal. Their sales culture is one I appreciate. I even met the mysterious man behind the curtain (the manager with approval authority). I was made to feel as if I was a very important customer. I was able to negotiate a price and complete the transaction and get on my way home in less than 2 ½ hours. My experience with Nick and Lexus of Edison was head and shoulders above that of other dealers I have visited. I have found the after purchase experience has also been superb. This dealership has my strongest possible recommendation. Well worth the longer drive. When it comes time for another car, my first stop will be this dealer. More

This was probably our most enjoyable auto purchasing experience. The sales staff was not overly aggressive, Nick was patient with us in wanting to test drive several models and was knowledgeable about experience. The sales staff was not overly aggressive, Nick was patient with us in wanting to test drive several models and was knowledgeable about each of them. When we were looking for a specific color Anna stepped in to assist us and went to great lengths to meet our needs. In the end we made a deal on a car on the lot that met and even exceeded our expectations. The pricing and financing was better than we expected with end of lease options we didn't expect. I would highly recommend this dealership for their expertise, pricing and follow-up. More

I worked with Chris in the internet Department. He was extreamley helpfull in my vehicle purchase. I love my vehicle and if it was not for Chris working so hard, I do not think I would have gotten the Jee extreamley helpfull in my vehicle purchase. I love my vehicle and if it was not for Chris working so hard, I do not think I would have gotten the Jeep I am driving today. My daughter will bedriving soon and we will beback to dael with Chris. Thank again Chris. I look forward to saying hello when I come to my first service appt. More

The receptionist greeted me very nicely and professionally . Then Nick the salesman made my experience very smooth and efficient , very friendly , knowledgable and curtious , very good experien professionally . Then Nick the salesman made my experience very smooth and efficient , very friendly , knowledgable and curtious , very good experience overall More

nick Peresunko is a very profession sales guy low stress sales experience very helpful. Always asking what more he can do to help out thank you sales experience very helpful. Always asking what more he can do to help out thank you More

Nick was very helpful and went over all our options. He did exactly what we wanted and the dealership was very professional. This is our second buy from this dealership. did exactly what we wanted and the dealership was very professional. This is our second buy from this dealership. More

Things went pretty smooth and fast at this dealership. Anna Samejo was awesome and she was ready to make a deal. Nick Peresunko was patient with us in answering all of our mundane questions. Daniel Mercad Anna Samejo was awesome and she was ready to make a deal. Nick Peresunko was patient with us in answering all of our mundane questions. Daniel Mercado went through all the financing details succinctly. All in all it was a very pleasant experience and I will definitely let all my friends know about this dealership!!! More

Thank you so much for the GREAT CUSTOMER SERVICE ! They help me a lot! ESPECIALLY TO SERVICE MANAGER RAY MALDONADO AND SERVICE CONSULTANT PETE PEREZ ! Im HIGTLY RECOMMENDED THAT DEALER SHIP LEXUS OF EDIS help me a lot! ESPECIALLY TO SERVICE MANAGER RAY MALDONADO AND SERVICE CONSULTANT PETE PEREZ ! Im HIGTLY RECOMMENDED THAT DEALER SHIP LEXUS OF EDISON! Here my little story : In March 2013 I bought my car Certified Pre-Owned Lexus 250c in Florida ,North Miami Lexus dealership( located at 14100 Biscayne Blvd,No.Miami Fl 33181). Had not pleasant experience . Car had some little damages : a lot of scratches around the car ,driver's seat leather had begun tearing ,seat belts was dirty, paint of the rims was coming off ,my still BIG issue is the GPS a little computer screen the protected film/layer is half way gone !!! No. Miami dealership had almost 3 weeks to fix this damages before we piked up our car .They only did rims! I was very disappointed when I saw my car. Had contacted to them and got very unprofessional explanation ,some of the technician didn't do a good job! Who is responsibility to check the car BEFORE if the job is done ???? ... This is a convertible car! I love it! Unfortunately, i cant use all my options especially my GPS ,AUDIO,MAKE A PHONE CALLS ...etc When the top is down in a sunny , bright day the screen is completely dark !!! No. Miami neglected to FIX the screen !!! They told me ,probably i did something! means i used some chemicals and swiped special film from the screen ! Now i have to pay from my packed to fix that terrible damage from the previous owner!!! Im a valid costumer ! Never ,never had that kind of experience with any Hight Luxury CARS Brands (MERCEDES, ACURA,LEXUS( Bridgwater,Nj dealership)). I already contacted to corporate office of Lexus 1.800.255.3987, will contact to owner of No. Miami Mr.CRAIG ZINN ..Will see what they can do for me! My advise to all of you !!! Check everything before you make a final payment !!! PS: If somebody had the similar experience i would very appreciated to give me some ideas what to do .you can leave as a feed back the same page . Im sure it will be a great information for all buyers! Thank you. More

I don't normally write reviews unless it's a bad I don't normally write reviews unless it's a bad experience; however, this has been the best experience I've ever had buying a car. I decided to pur I don't normally write reviews unless it's a bad experience; however, this has been the best experience I've ever had buying a car. I decided to purchase a used LS this week mainly because of the incredible service I received here. From top to bottom I was given extraordinary service and treatment from this dealership, and especially from my salesman Nick Peresunko. I’m an out of state car buyer and flew 1200 miles to see the car. Some of things they provided me were a loaner car, pick up and drop off service to the airport, assistance with car transport, and even lunch. By far the most hassle free and informative experience I've ever had. Showed me every feature on the vehicle, and did not pressure me at all. The negotiation was fast and fair. I would definitely recommend this dealership and Nick Peresunko to anyone who's thinking about buying a car. Thank you Lexus of Edison and Nick for all your time, help, and effort with getting my vehicle. More

Robert was extremely professional and responsive- handled all aspects of the process smoothly, making for a very positive transaction. Great job by all. Would definitely recommend this dealership to others. all aspects of the process smoothly, making for a very positive transaction. Great job by all. Would definitely recommend this dealership to others. More