Lexus of Fremont
Fremont, CA
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1,009 Reviews of Lexus of Fremont
My recent car purchase at Lexus Fremont was a truly five-star experience. The staff conducts business with the utmost professionalism and integrity. I appreciated the no-pressure sales environment and five-star experience. The staff conducts business with the utmost professionalism and integrity. I appreciated the no-pressure sales environment and the genuine effort to ensure I found the perfect vehicle for my needs. The entire transaction was handled efficiently and with great attention to detail. I am very impressed and will definitely be a returning customer. More
Kathleen worked with us to get the Lexus that we wanted. She is extreme knowledgeable and very customer oriented. She kept us in the loop throughout the process. She provided the personal touch as she car She is extreme knowledgeable and very customer oriented. She kept us in the loop throughout the process. She provided the personal touch as she cares about each customer More
Service was great. Christine was professional clear and thorough in my service and I really appreciated having the opportunity to have a loaner to get home, to appt’s a Christine was professional clear and thorough in my service and I really appreciated having the opportunity to have a loaner to get home, to appt’s and back to pick up my car. More
Excellent customer service. Christina explained everything in detail.i had a positive experience and would highly recommend Lexus of Fremont for their quality service and custo Christina explained everything in detail.i had a positive experience and would highly recommend Lexus of Fremont for their quality service and customer care." More
Long time very satisfied customer (25+ yrs). Expect service advisor to take ownership of the issue - did not happen this time. Disappointed with sevice provided, loss of trust at this facility u Expect service advisor to take ownership of the issue - did not happen this time. Disappointed with sevice provided, loss of trust at this facility unfortunately. Hope they can fix at next appt. More
Phat was my service advisor and I have to say he is the best service advisor I have met. We are a Lexus family and I will be bringing all my cars to him. Super nice guy. Very thoughtful and truly makes you best service advisor I have met. We are a Lexus family and I will be bringing all my cars to him. Super nice guy. Very thoughtful and truly makes you feel like he is looking out for you and your vehicle and doesn’t feel like the dealership is trying to sell you something which is very rare. That is what keeps customers. Loyalty. My family and I have brought cars here several times over the years and doesn’t matter where we live we keep coming back to this location. Service is always phenomenal but Phat was definitely a step above. Very glad to have met him today! More

