Back

Lexus of Fremont

Fremont, CA

4.9
917 Reviews

5600 Cushing Parkway

Fremont, CA

94538

Directions

By Type

917 Reviews of Lexus of Fremont

December 03, 2024

Very professional and helpful. I spoke to Connor from Lexus of Fremont over the phone, told him what I am looking for and he called me back in few minutes after talking to his mana More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor
Dec 03, 2024 -

Lexus of Fremont responded

Dave, we're delighted to hear that Connor and the team at Lexus of Fremont provided you with such a seamless experience. It's fantastic to know everything went smoothly from start to finish, including saving you some money! Enjoy your new 2025 ES 300 Hybrid!

December 03, 2024

I had previously leased my vehicle through Lexus. I loved it so much that at the end of the lease I decided to purchase the vehicle. Bennie, Gabe, and the team made the whole experience painless. The More

by Sherry Starr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bennie Carter, Danny Dang, Gabe Hernandez
Dec 03, 2024 -

Lexus of Fremont responded

Sherry, we're delighted to hear that Bennie, Gabe, and the team at Lexus of Fremont made your purchase experience so seamless. It's fantastic you found value in "The Total Package" for added peace of mind. Enjoy every moment with your vehicle!

December 03, 2024

Got a good deal on the new RX350 hybrid. So far so good. Very happy. More

by qihan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fredy Herrera
Dec 04, 2024 -

Lexus of Fremont responded

Qihan, thank you for leaving Lexus of Fremont a five-star review! We hope you enjoy your new Lexus RX 350 Hybrid!

December 03, 2024

I worked with Daud who was pleasant and courteous. He understood right away what I was looking for and helped me to efficiently get a good deal. No pressure or upselling and gave me his honest opinion More

by Kat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daud
Dec 04, 2024 -

Lexus of Fremont responded

Kat, we're delighted to hear that Daud provided you with a pleasant and efficient experience at Lexus of Fremont. Thank you for sharing your positive feedback, and welcome to the Swickard family!

December 02, 2024

Connor was very helpful in explaining about the vehicle we were interested in. Even though the vehicle was not showroom ready, he took the extra effort in helping us test drive the vehicle and explain the More

by Trashyla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor, Danny Dang
Dec 02, 2024 -

Lexus of Fremont responded

Thank you for sharing your experience with us at Lexus of Fremont! We're delighted to hear that Connor went the extra mile to assist you and help meet your budget. We look forward to welcoming you back when you're ready for your next Lexus purchase!

December 02, 2024

Professional, Knowledgeable, Respectful, Reliable, Great Customer Service, Completed Tasks in Timely Manner and notified the customer. More

by vnand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Dec 03, 2024 -

Lexus of Fremont responded

Thank you for highlighting the professionalism and efficiency of our team at Lexus of Fremont! We're delighted to know that your experience was positive.

December 02, 2024

Excellent service! ! Christina was awesome. Very professional and courteous! Went out of her way to accommodate car pickup delay. Thanks! Highly recommended! A+++ More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Fulkerson
Dec 03, 2024 -

Lexus of Fremont responded

Thank you for the glowing review! We're delighted to hear that Christina provided excellent service and went above and beyond at Lexus of Fremont. We appreciate your recommendation!

December 01, 2024

I had a 2009 Lexus RX350 and couldn’t open the trunk since I accidentally closed it on a bag strap. Came to Lexus of Fremont and met James Luong as my advisor. He listened and addressed my concern. Very More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luong
Dec 03, 2024 -

Lexus of Fremont responded

We're delighted to hear that James was able to assist you with your trunk issue at Lexus of Fremont. It's great knowing you're satisfied with the service provided. Thank you for choosing us!

November 30, 2024

Provided good service. Waiting time minimized. Thoughtful care. Devoted to customers. Friendly interaction. Great in general. More

by longha1966
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Dang, Bret Chan
Dec 02, 2024 -

Lexus of Fremont responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Fremont provided excellent service and minimized your waiting time. We appreciate the kind words and look forward to serving you again in the future! Welcome to the Swickard family!

November 30, 2024

I took my RX450h for both keys stopped working remotely on pickup they said all fixed on arriving home the keys were still not working so had to go back waste my time and now the car is with dealer More

by Krishan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Fulkerson
Dec 02, 2024 -

Lexus of Fremont responded

Krishan, I apologize for the inconvenience you've experienced with your keys. We strive to provide efficient service and we clearly missed that mark during your visit. I can imagine how frustrating this whole thing must have been for you. I appreciate your feedback and your comments are being forwarded to our Service Manager. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

...
10
...