Lexus of Fremont

My RX was going to take longer than I expected for the service so my advisor, Bryan, generously offered to put me in a loaner! Excellent service…thank you! service so my advisor, Bryan, generously offered to put me in a loaner! Excellent service…thank you! More

I had a great experience purchasing a car. Fred, the sales representative, was friendly, professional, and made the process very smooth. Overall, I am very happy. Fred, the sales representative, was friendly, professional, and made the process very smooth. Overall, I am very happy. More

great dealership and great service . . Service advisor Jeff was great with helping me out with my lexus maintenance… Staff are friendly and well knowledgeable of the services.. Dealership . Service advisor Jeff was great with helping me out with my lexus maintenance… Staff are friendly and well knowledgeable of the services.. Dealership looks well kept and clean.. More

I left my RX350 for a repair service due to a warning light "ICS Malfunction" and check Engine Light On. When I picked up my car 3 days later I noticed my odometer reading increased by 100+ miles and the light "ICS Malfunction" and check Engine Light On. When I picked up my car 3 days later I noticed my odometer reading increased by 100+ miles and the gas tank was almost empty. I explained this to the services manager and he refused to clearly explain why this was happened to my car. The manager was unprofessional and refused to comply to my request to add gasolines to my car to bring it to the same level when I dropped off the car for services. We (my family) bought several Lexus cars over the last 9 years at this dealer and were happy with the services provided from previous owner "Magnussen Lexus". The quality of services at new Lexus of Fremont is getting worst. The folks working at the services dept are dishonest and non-transparent. They don't listen to the customers and don't care much about customers at all. We believe they have been using our car to run personal errands and adding 100+ mileages to the car, and refusing to compensate for the gas. I confronted the services manager and he refused to compensate for the lost of gas. It costed me $65 to fill up the tank where I live in Fremont, CA. We will tell our friends to stay away from this dealer, and will never buy another car from the Lexus of Fremont. More

I had a great experience with my car service! My service consultant Mr. James Luong was incredibly helpful and knowledgeable, answering all my questions with ease. He was also friendly and made My service consultant Mr. James Luong was incredibly helpful and knowledgeable, answering all my questions with ease. He was also friendly and made the entire process smooth and stress-free. I would definitely recommend Mr. James to anyone looking for top-notch service at Lexus Fremont. More

Overall, it was a great experience. Gina and Danny were fantastic! Highly recommend Fremont Lexus… Gina and Danny were fantastic! Highly recommend Fremont Lexus… More

Wonderful service thank you very much PHAT WAS ALWAYS HELPFUL I LIKE THE SERVICE so much I decided to get another lunes if this one retired. HELPFUL I LIKE THE SERVICE so much I decided to get another lunes if this one retired. More

Great experience purchasing my first Lexus. Connor the sale representative answered all the questions and he has lots of knowledge features and benefits of this car. Ahmed Ibrahim car director Connor the sale representative answered all the questions and he has lots of knowledge features and benefits of this car. Ahmed Ibrahim car director was very nice and kind. Danny the financial manager was very helpful. Overall I’m very happy customer and definitely will recommend my clients, friends and family to Fremont Lexus. Pamela Tran, Redfin Realtor More

It was good. First time to see upgrade. Will take a little time to get use to. First time to see upgrade. Will take a little time to get use to. More

Bryan was a great rep to work with. Was clear, concise, and punctual in the times that was needed with my vehicle. Was clear, concise, and punctual in the times that was needed with my vehicle. More