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Lexus of Fremont

Fremont, CA

4.9
920 Reviews

5600 Cushing Parkway

Fremont, CA

94538

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920 Reviews of Lexus of Fremont

August 28, 2024

Good experience with service. No complaints, was done fast under time and service manager was very helpful More

by anujaseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plude
Aug 28, 2024 -

Lexus of Fremont responded

Anujaseth, we're glad to hear you had a good experience with our service team at Lexus of Fremont. Thanks for sharing your feedback!

August 27, 2024

I brought in my Lexus NX350 and James was great. He walked me through the service and help me with my car within the day. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 28, 2024 -

Lexus of Fremont responded

Johnny, we're glad to hear James provided excellent service for your Lexus NX 350 at Lexus of Fremont. Thanks for sharing your experience!

August 26, 2024

I brought the new car for over 3 months and still have not received a 2nd car key. More

by Kitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kathleen Wong
Aug 26, 2024 -

Lexus of Fremont responded

Five-star service is our goal, and I sincerely apologize if we missed that mark. Would you please contact me when you have a moment? I'd like to see if there is anything that I can do to improve your experience. Thank you, Andy Long - General Sales Manager - (510)492-5651

August 25, 2024

Bryan was very helpful and professional with me, he answered my questions and explained what kind of service Lexus was providing for me today More

by cvasquezrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan, Jimmy Wong
Aug 26, 2024 -

Lexus of Fremont responded

We're delighted to hear that Bryan provided you with excellent service at Lexus of Fremont. Thanks for sharing your experience!

August 25, 2024

The staff was very helpful and courteous they explained everything they were going to check on the car It was returned in perfect condition Thank you very much Verner More

by Leo magazu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
Aug 26, 2024 -

Lexus of Fremont responded

Leo, we're delighted to hear that Verner and the team at Lexus of Fremont provided you with excellent service. Thanks for sharing your experience!

August 25, 2024

Dealership has a lot of good and knowledgeable people in service department. i will always have my car service here More

by jessgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phat Lam , Vener Padilla
Aug 26, 2024 -

Lexus of Fremont responded

Jess, we're delighted to hear that our service department at Lexus of Fremont has earned your trust. Thanks for choosing us for your car's maintenance!

August 24, 2024

The experience of buying a car is average. Like most salespeople, the salesperson asks questions to leverage the info you give them in the dealer's financial favor. Inventory is decent. On eve More

by Reviewer
Purchase Time
Recommend Dealer
No
Employees Worked With
Multiple
Aug 26, 2024 -

Lexus of Fremont responded

Thank you for sharing your feedback. We strive to provide a transparent and fair buying experience, so this feedback is concerning. Your comments are valuable as we continuously work to improve our services. If you'd like to discuss this further or have any other questions, please reach out at your convenience. Thank you, Andy Long - General Sales Manager - (510)492-5651.

August 24, 2024

The quickest and most smoothest process in purchasing a car at Fremont Lexus. Connor, Ahmed, Danny were very informative throughout the entire transaction. From test drive to financing and signing papers I More

by mrs.gardere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Pivin, Danny Dang
Aug 26, 2024 -

Lexus of Fremont responded

We're delighted to hear that Connor, Ahmed, and Danny made your car-buying experience at Lexus of Fremont quick and smooth. Efficiency is key for us, so it's great to know you were in and out within 90 minutes! Enjoy your new ride!

August 24, 2024

Smooth car buying process for one of their available used cars. Knowledgeable salesperson (Jimmy), efficient sales completion team. Everything was handled timely and well. Worth the drive to deal with this More

by dougherty741
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Wong, Bret Chan
Aug 26, 2024 -

Lexus of Fremont responded

Dougherty741, we're delighted to hear that your car buying experience was smooth and efficient at Lexus of Fremont. Thanks for making the drive to see us! Enjoy your new ride!

August 24, 2024

Freddy was very friendly and helpful. He put no pressure on us to purchase and let us browse the lot at our leisure. Brent answered our questions on the financing. Overall great experien More

by Monivalero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Herrera
Aug 26, 2024 -

Lexus of Fremont responded

Thank you for sharing your positive experience with Freddy and Brent at Lexus of Fremont! We're glad to hear the team provided excellent service and made it worth the drive from Monterey County. Enjoy your new vehicle!

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