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Lexus of Fremont

Fremont, CA

4.9
920 Reviews
Call Dealership (855) 876-5014
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5600 Cushing Parkway

Fremont, CA

94538

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920 Reviews of Lexus of Fremont

August 21, 2024

They are. Courteous and friendly to truly understand and fix the problem than just to make money More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James lluong
Report | Print
Aug 21, 2024 -

Lexus of Fremont responded

Jay, thank you for your confidence in Lexus of Fremont! We appreciate your five-star review. See you next time!

August 18, 2024

Staff are kind and respectful. They were very helpful and made sure i was well taken care of without any hiccups. More

by brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Temo, Bret Chan
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Aug 19, 2024 -

Lexus of Fremont responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Fremont provided kind and respectful service. We appreciate your support and look forward to assisting you in the future!

August 17, 2024

Very patience explaining the car features Will continue doing business with Lexus I still need to back on getting my tire key More

by Lydiavvilkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
marlena
Report | Print
Aug 19, 2024 -

Lexus of Fremont responded

Lydia, thank you for the feedback and the kind words, we certainly look forward to serving you again in the future. We will reach out to you regarding the key. Best, Mike Caldwell, General Manager - michael.caldwell@swickard.com

August 15, 2024

Was very quick and efficient in getting myself and my vehicle out with a maintained vehicle. More

by Is300CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahres yasin
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Aug 16, 2024 -

Lexus of Fremont responded

Is300cj, your kind review warms our hearts! Thank you from the Lexus of Fremont Team.

August 15, 2024

Awesome job done, on time and friendly service. Technician showed how the car was on service and let you know what problem needs to be fixed. More

by alanstue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Loung
Report | Print
Aug 16, 2024 -

Lexus of Fremont responded

Thank you for sharing your positive experience! We're glad to hear our team at Lexus of Fremont provided timely and friendly service. We appreciate your feedback and look forward to assisting you in the future!

August 14, 2024

Great service experience and good follow up. Also always find this dealership having better pricing. More

by dharanarendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vener Padilla
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Aug 15, 2024 -

Lexus of Fremont responded

Thank you for reviewing Lexus of Fremont! We hope to see you again down the road!

August 13, 2024

Meeting expectations. Need discount though for maintenance as it gets pretty expensive to maintain a car as it gets older. More

by Apmspwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Aug 13, 2024 -

Lexus of Fremont responded

Thank you for your feedback! We're glad to hear we met your expectations at Lexus of Fremont. We understand the concern about maintenance costs and will certainly pass along your suggestion regarding discounts. If there is anything else we can assist you with, please don't hesitate to reach out. Take care!

August 11, 2024

Courteous, genuine. There was a small issue which we had missed during pre-inspection on the car, but connor made sure we knew about it before being sold. More

by E350
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connor and Monty…5 stars
Report | Print
Aug 12, 2024 -

Lexus of Fremont responded

Thank you for sharing your experience! We're glad to hear Connor at Lexus of Fremont provided courteous and genuine service, ensuring transparency about the car's condition. Enjoy your new ride!

August 11, 2024

Came here to buy a Lexus SUV. Agreed to 1000 off msrp. Then they came back added 2000 in mandatory add ons, the edge guard I pointed out was installed on zero of the cars on lot. More

by Meal
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Omar
Report | Print
Aug 12, 2024 -

Lexus of Fremont responded

Meal, I'm sorry to hear about your experience. We strive for transparency and it sounds like we fell short here. I'd appreciate the chance to discuss this further with you directly. Please reach out when convenient. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 09, 2024

James was responsive to our service concerns and provided clear actionable assistance that resolved and satisfied us. More

by mj.kooyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Aug 09, 2024 -

Lexus of Fremont responded

We're glad to hear that James was able to address your concerns effectively at Lexus of Fremont! Thanks for sharing your positive experience with us.

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